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Information Technology Support Specialist Ii Jobs in Los Angeles, CA

Systems Support Specialist As a Systems Support Specialist, you will provide hardware support for ... Prepares, plans, and co-ordinates new technology implementation and existing technology upgrades ...

Systems Support Specialist As a Systems Support Specialist, you will provide hardware support for ... Prepares, plans, and co-ordinates new technology implementation and existing technology upgrades ...

IT Support Specialist

Cerritos, CA · On-site

$26 - $28/hr

Main purpose of the IT Support Specialist role: This is a full-time role for a candidate who will provide full-time IT support to internal customers. Major Responsibilities: Essential Duties and ...

Be Seen First

We are seeking an IT Support Technician to join our team! We provide outsourced IT services to small and medium size businesses (onsite and remote). As an employee you will be the face of our company ...

Be Seen First

We are seeking an IT Support Technician to join our team! We provide outsourced IT services to small and medium size businesses (onsite and remote). As an employee you will be the face of our company ...

... 2 years of IT support, helpdesk, internship, or related technical experience • High school diploma or GED required; Associate's degree, technical training, or certifications preferred • Working ...

... 2 years of IT support, helpdesk, internship, or related technical experience • High school diploma or GED required; Associate's degree, technical training, or certifications preferred • Working ...

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Information Technology Support Specialist Ii information

See Los Angeles, CA salary details

$37.2K

$74.6K

$120.1K

How much do information technology support specialist ii jobs pay per year?

As of May 28, 2026, the average yearly pay for information technology support specialist ii in Los Angeles, CA is $74,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $101,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Support Specialist II, and why are they important?

To thrive as an Information Technology Support Specialist II, you need in-depth knowledge of computer hardware, software troubleshooting, networking, and a relevant associate or bachelor’s degree, often with CompTIA A+, Network+, or similar certifications. Familiarity with ticketing systems, remote desktop tools, and enterprise platforms like Windows Server and Active Directory is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set top performers apart in this role. These skills and qualities are vital for resolving technical issues efficiently and ensuring seamless IT operations for end users.

What are typical career advancement opportunities for an Information Technology Support Specialist II?

As an Information Technology Support Specialist II, professionals often have opportunities to advance into more senior technical roles such as IT Support Specialist III, Systems Administrator, or Network Administrator. With experience and additional certifications, many specialists also move into IT project management or supervisory positions within the support team. Developing strong troubleshooting, customer service, and technical skills, as well as staying current with emerging technologies, can greatly enhance prospects for promotion and lateral movement within the IT department.

What does an Information Technology Support Specialist II do?

An Information Technology Support Specialist II provides advanced technical support for computer hardware, software, and network issues within an organization. They handle more complex problems escalated from entry-level support staff, install and configure systems, and may help with training users on new technologies. Additionally, they often assist in maintaining IT documentation and ensuring the security and reliability of IT systems. Their role is crucial in ensuring smooth business operations by minimizing technology disruptions.

What is the difference between Information Technology Support Specialist II vs Network Support Technician?

AspectInformation Technology Support Specialist IINetwork Support Technician
CertificationsCompTIA A+, Network+ often preferredCompTIA Network+, Cisco CCNA often preferred
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer UsageIT departments across various industries, corporate supportTelecom, data centers, network service providers

While both roles involve technical support, the Information Technology Support Specialist II primarily focuses on end-user hardware and software issues, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap in certifications and work environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to Information Technology Support Specialist Ii jobs in Los Angeles, CA? For Information Technology Support Specialist Ii jobs in Los Angeles, CA, the most frequently searched job titles are:
What job categories do people searching Information Technology Support Specialist Ii jobs in Los Angeles, CA look for? The top searched job categories for Information Technology Support Specialist Ii jobs in Los Angeles, CA are:
What cities near Los Angeles, CA are hiring for Information Technology Support Specialist Ii jobs? Cities near Los Angeles, CA with the most Information Technology Support Specialist Ii job openings:
Infographic showing various Information Technology Support Specialist Ii job openings in Los Angeles, CA as of May 2026, with employment types broken down into 2% As Needed, 94% Full Time, 2% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $74,604 per year, or $35.9 per hour.

IT Support Specialist (Part-Time)

24 Carrot Catering and Events

Costa Mesa, CA • On-site

Part-time

This job post has expired today. Applications are no longer accepted.


Job description

Position Overview
24 Carrots is seeking a hands-on, service-oriented IT Support Specialist to provide on-site support at our headquarters, The Patch, in Costa Mesa.
This role serves as the primary point of contact for day-to-day IT needs across the company, supporting hardware, systems, connectivity, and user access. The IT Support Specialist partners closely with our external IT provider while collaborating internally with HR, Finance, and department leaders to ensure employees have the tools and support they need to work effectively.
This position plays an important role in strengthening our technology environment by improving responsiveness, maintaining organized equipment tracking, supporting onboarding and offboarding processes, and helping build more consistent and reliable IT practices.
This is an ideal opportunity for someone who enjoys solving problems in real time, working closely with people, and contributing to a growing, collaborative organization.
Key Responsibilities
IT Support
  • Serve as the on-site point of contact for employee technology support at our Costa Mesa office
  • Troubleshoot hardware, software, and connectivity issues across Mac and Windows devices
  • Provide timely, in-person support for laptops, desktops, printers, mobile devices, and collaboration tools
  • Help manage and prioritize support requests to ensure timely resolution
Onboarding, Offboarding & Equipment Management
  • Set up and configure laptops, peripherals, and mobile devices for new hires
  • Support employee onboarding and offboarding by ensuring appropriate system access and equipment setup or retrieval
  • Maintain accurate tracking of company-issued equipment including laptops, iPads, phones, monitors, docking stations, and accessories
  • Coordinate equipment repairs, replacements, and warranty support as needed
Systems & Access Support
  • Provide support for core company systems including HRIS, shared drives, scheduling tools, and communication platforms
  • Assist with user account setup and permissions management
  • Partner with HR to ensure employees have appropriate system access aligned with their roles
Network & Security Support
  • Troubleshoot Wi-Fi and VPN connectivity issues
  • Ensure devices meet company security standards including updates and device protections
  • Support secure access practices and basic cybersecurity awareness
Process & Organization
  • Maintain a centralized system for tracking IT support requests
  • Document recurring issues and solutions to improve efficiency
  • Support small improvements to technology workflows and organization
Qualifications
  • 3-5+ years of hands-on IT support experience (help desk, desktop support, or similar)
  • Strong working knowledge of Mac and Windows environments
  • Experience troubleshooting hardware, software, and basic network connectivity issues
  • Strong organizational skills with attention to detail, particularly in tracking equipment and documenting support requests
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication skills with a service-oriented mindset
  • Comfortable working independently in an on-site support role
Preferred Experience
  • Experience working with IT ticketing systems
  • Exposure to IT security best practices
  • Experience supporting HRIS or workforce management systems
  • Experience maintaining equipment or asset tracking systems
  • Experience supporting hospitality, events, or multi-location organizations
About 24 Carrots
24 Carrots is a full-service catering and events company known for delivering exceptional hospitality experiences. We believe strong systems and strong teams go hand in hand, and we are committed to building an environment where employees are supported with the tools and resources they need to succeed.
Equal Opportunity Employer