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Information Technology Service Coordinator Jobs

Ohmcomm Inc

IT Service Manager

Philadelphia, PA · On-site

$50K - $62K/yr

Experience in IT and technology (low voltage) systems Skills in managing teams and coordinating ... service technicians Ability to handle customer service and client relationships Proficiency in ...

Scale Inc

IT Coordinator

Burbank, CA · Remote

$25 - $30/hr

While not expected to perform advanced engineering work, the IT Coordinator excels at ... Core ResponsibilitiesIT Service Desk & Employee Support * Oversee and monitor the IT ticketing ...

University of Utah

Field Service Coordinators

Campus, IL

$12.02 - $22/hr

... Coordinator II Career Progression Track S00 Track Level S2 - Intermediate FLSA Code Nonexempt ... University Information Technology (UIT) , the central IT service provider for the University of ...

PinnaclePartners

IT Service Desk

Indianapolis, IN · On-site

$22 - $24/hr

About the Role We are seeking a motivated IT Service Desk Technician to serve as a dependable technical resource for our client's end users. This role will play a critical part in resolving day-to ...

Bloom Healthcare

IT Service Desk Lead

Lakewood, CO · On-site

$75K - $100K/yr

This role is responsible for managing day-to-day IT service desk operations, supporting employees across hardware and software issues, administering Microsoft 365, coordinating with external ...

Coeur Mining

Lead, IT Service Delivery

Chicago, IL · On-site

$98K - $117K/yr

Coeur is actively seeking an IT Service Delivery Lead responsible for coordinating and delivering high-quality end-user technology services for in-person and remote users based out of our downtown ...

APIDEL LTD

IT Service Delivery Technician

Tewksbury, MA · On-site

$35.27/hr

Position: IT Service Delivery Technician Location: Tewksbury, MA 01876 Duration: 6 Months Contract with extension possibilities Shift : 8 AM - 5 PM (Monday-Friday) Pay Rate: $35.27/hr. on W2 without ...

Charles IT

IT Service Manager

Middletown, CT · On-site

As a key member of the leadership team, you'll oversee daily IT service operations, mentor Team Leads professionals, and ensure every client interaction reflects our commitment to outstanding ...

Charles IT

IT Service Manager

Middletown, NY · On-site

As a key member of the leadership team, you'll oversee daily IT service operations, mentor Team Leads professionals, and ensure every client interaction reflects our commitment to outstanding ...

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Information Technology Service Coordinator information

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How much do information technology service coordinator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for information technology service coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is an information technology service coordinator?

Information Technology Service Coordinators are professionals who manage and oversee IT service operations within an organization. They serve as the primary point of contact between IT departments and users, ensuring that service requests and technical issues are addressed efficiently. Their responsibilities often include scheduling support tasks, tracking service performance, coordinating with technical staff, and maintaining documentation. These coordinators play a crucial role in maintaining smooth IT operations and supporting business objectives through effective communication and problem resolution.

What does an information technology service coordinator do?

A typical day for an Information Technology Service Coordinator involves monitoring service requests, prioritizing tickets, and ensuring timely resolution of IT issues. They act as a bridge between end-users, technical support teams, and management, coordinating resources and communication to resolve problems efficiently. Collaboration is frequent, as they work closely with help desk staff, system administrators, and other departments to track progress and escalate complex issues. This role is dynamic, requiring strong organizational skills and the ability to juggle multiple tasks while maintaining clear communication across teams.

What are the key skills and qualifications needed to thrive as an information technology service coordinator?

To thrive as an Information Technology Service Coordinator, you need a solid understanding of IT support processes, ticketing systems, and customer service principles, often supported by a relevant degree or certifications like ITIL. Familiarity with service management tools such as ServiceNow, Jira Service Management, or Zendesk, as well as basic troubleshooting skills, is typically required. Exceptional organizational skills, problem-solving abilities, and clear communication set top performers apart in this role. These skills and qualities ensure efficient incident management, high client satisfaction, and effective coordination between stakeholders and IT teams.

What is the difference between Information Technology Service Coordinator vs IT Support Specialist?

AspectInformation Technology Service CoordinatorIT Support Specialist
CertificationsCompTIA A+, ITIL FoundationCompTIA A+, Microsoft Certified
Work EnvironmentOffice, help desk, client sitesHelp desk, remote, on-site support
Employer & IndustryTech companies, service providersCorporate, healthcare, education
Primary FocusCoordinating IT services, client communicationTroubleshooting, resolving technical issues

The main difference is that an Information Technology Service Coordinator focuses on managing and coordinating IT services and client communication, while an IT Support Specialist primarily handles technical troubleshooting and issue resolution. Both roles require similar certifications and work in related environments, but their core responsibilities differ in scope and focus.

What cities are hiring for Information Technology Service Coordinator jobs?

Cities with the most Information Technology Service Coordinator job openings:

What states have the most Information Technology Service Coordinator jobs?

States with the most job openings for Information Technology Service Coordinator jobs include:

What are popular job titles related to Information Technology Service Coordinator jobs?

For Information Technology Service Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Information Technology Service Coordinator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

IT Service Manager

Philadelphia, PA • On-site

Ohmcomm Inc
Computer and Electronic Product Manufacturing • 11 - 50 employees
Learn more about Ohmcomm Incexternal

$50K - $62K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Paid time off

This is a full-time, on-site role for a Service Manager working in low voltage and IT related services located in Philadelphia, PA. 
The Service Manager will oversee daily operations, ensuring efficient, effective service delivery and follow up. 
Responsibilities include supervising and coordinating service technicians, managing client relationships, implementing service policies, and ensuring customer satisfaction. The role also involves responding to service inquiries, troubleshooting technical issues, and maintaining service records.
The Service Manager works directly with the owner of OhmComm, this is a fast-paced position. It requires attention to detail.
Required Qualifications:
Experience in IT and technology (low voltage) systems
Skills in managing teams and coordinating service technicians
Ability to handle customer service and client relationships
Proficiency in technical troubleshooting and problem-solving
Strong organizational and time management skills
Excellent verbal and written communication skills
Experience in project management is a plus
Experience with ConnectWise preferred
Ability to work after hours and weekends expected when needed
OhmComm logo

About OhmComm

Sourced by ZipRecruiter

Industry

Computer and electronic product manufacturing

Company size

11 - 50 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1996

Social media

Facebook

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