ZipRecruiter

Log In

1

Information Technology Management Jobs in Rochester, NY

Graham Corporation

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

Job Title: IT/Helpdesk Specialist Reports To: Sr. IT Manager Division/Department: IT Department Level of Work: I Position Summary: The Helpdesk Specialist will be the first point of contact for all ...

Graham Manufacturing

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

Description Job Title: IT/Helpdesk Specialist Reports To: Sr. IT Manager Division/Department: IT Department Level of Work: I Position Summary: The Helpdesk Specialist will be the first point of ...

Graham Manufacturing

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

Job Title: IT/Helpdesk Specialist Reports To: Sr. IT Manager Division/Department: IT Department Level of Work: I Position Summary: The Helpdesk Specialist will be the first point of contact for all ...

Stark Tech

IT Project Manager

Buffalo, NY

$95K - $112K/yr

This position is responsible for comprehensive coordination, detailed status reporting, risk management, and ensuring the timely delivery of project milestones and final deliverables. The IT Project ...

Honeywell

IT Program Management Lead

Pittsford, NY · On-site

$110K - $110K/yr

As an IT Program Management Lead here at Honeywell, you will lead and execute complex IT projects, ensuring they align seamlessly with our business objectives and foster innovation. A highly visible ...

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLE Role: Full-time IT Service Manager Location: Fairport, NY Pay: $60,000 - $80,000 per year Schedule: 8:00 AM - 5:00 PM, Monday through Friday, with in-office, and ...

Entre Computer Services

Director of IT

Rochester, NY · On-site

Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software ...

New

Entre Computer Services

Director of IT

Rochester, NY · On-site

Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software ...

New

w3r Consulting

IT Project Manager 2

Rochester, NY · On-site

$97K - $114K/yr

Under the guidance of the assigned Manager IT Project Delivery, The IT Project Manager I/II is ... Monitors and controls project scope, requirements and change management needs * Identifies the ...

next page

Showing results 1-20

All JobsInformation Technology Management JobsInformation Technology Management Jobs in Rochester, NY

Information Technology Management information

See Rochester, NY salary details

$49.4K

$108.3K

$147.6K

How much do information technology management jobs pay per year?

As of Jul 18, 2026, the average yearly pay for information technology management in Rochester, NY is $108,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,800.00 and $115,000.00 per year, depending on experience, location, and employer.

What is an Information Technology Management job?

An Information Technology Management job involves overseeing an organization's IT systems, infrastructure, and staff to ensure technology aligns with business goals. IT managers plan, implement, and maintain hardware, software, and networks while ensuring security and efficiency. They also manage IT budgets, vendor relationships, and strategic technology planning. Strong leadership, problem-solving, and technical skills are essential for success in this role.

How much is an IT Manager paid?

The average salary for an IT Manager varies by location and experience but typically ranges from $90,000 to $140,000 annually. Factors such as industry, certifications like PMP or ITIL, and managing large teams can influence compensation levels.

What jobs can you get with information technology management?

With a background in information technology management, you can pursue roles such as IT manager, systems administrator, network manager, cybersecurity manager, project manager, or IT director. These positions typically require leadership skills, knowledge of IT infrastructure, and certifications like PMP or CISSP, depending on the role's complexity and scope.

What does information technology management do?

Information technology management involves overseeing an organization’s IT infrastructure, including hardware, software, networks, and security. It includes planning, implementing, and maintaining technology systems to support business goals, often requiring skills in project management, cybersecurity, and IT strategy.

What are the key skills and qualifications needed to thrive in the Information Technology Management position, and why are they important?

To excel in Information Technology Management, you typically need a strong background in IT systems, project management, and business analysis, supported by a relevant bachelor’s degree or higher. Familiarity with enterprise software, cloud platforms, cybersecurity protocols, and certifications such as PMP, ITIL, or CompTIA are highly valued. Leadership, strategic thinking, and effective communication are important soft skills that enable IT managers to guide teams and align technology with organizational goals. These abilities are crucial for ensuring efficient IT operations, driving digital transformation, and supporting business growth.

What are the typical career advancement opportunities for someone in Information Technology Management?

Professionals in Information Technology Management often have a clear path for career advancement, progressing from entry-level management roles to senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO). With experience, ongoing education, and successful project delivery, IT managers may take on increasing responsibilities, including larger teams, higher budgets, or complex multi-department initiatives. In many organizations, there are also opportunities to specialize in areas like cybersecurity, data analytics, or enterprise architecture. Advancement often depends on both technical expertise and demonstrated leadership in aligning technology initiatives with business objectives.

What is MIS major salary?

The salary for an MIS (Management Information Systems) major varies based on experience, location, and industry, but entry-level positions typically start around $55,000 to $70,000 annually. With experience and certifications in areas like database management or cybersecurity, salaries can increase to $80,000 or higher.
What are popular job titles related to Information Technology Management jobs in Rochester, NY? For Information Technology Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Information Technology Management jobs in Rochester, NY look for? The top searched job categories for Information Technology Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Information Technology Management jobs? Cities near Rochester, NY with the most Information Technology Management job openings:
Information Technology Management jobs near you
Infographic showing various Information Technology Management job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,294 per year, or $52.1 per hour.
IT/Helpdesk Specialist

IT/Helpdesk Specialist

Graham Corporation

Batavia, NY • On-site

$18 - $22/hr

Full-time

Posted 22 days ago

Job description

Job Title: IT/Helpdesk Specialist
Reports To: Sr. IT Manager
Division/Department: IT Department
Level of Work: I
Position Summary:
The Helpdesk Specialist will be the first point of contact for all company IT service desk incidents and requests. Perform routine information technology support activities involving installation, maintenance, and technical support of personal computer systems, network systems, and communications equipment. Works under the direct supervision of IT management or senior IT staff.
Key Results Areas:
Level I: Quality - Complete and accurate work performed efficiently
Production quality and efficiency using appropriate tools and equipment, qualified to perform special processes as needed
  • Maintain IT infrastructure:
  • Diagnoses and resolves end-user network or local printer problems, PC desktop and laptop hardware/software problems, e-mail, Internet and local-area network access problems
  • Installs and configures computers, printers and other peripherals
  • Troubleshoot and maintain IT equipment:
  • Provides helpdesk support by trouble-shooting and resolving helpdesk tickets or escalating to IT Management as appropriate
  • Ability to communicate -oral or written - technical information to all levels of end-users
  • Maintains various programs and small projects
  • Performs other related duties as required and assigned

Follow instructions - oral and/or written
  • Follows all Graham Corporation Policies and Procedures as stated in the Employee handbook
  • Follows all IT Policies and Procedures
  • Performs other related duties as required and assigned

Safety & housekeeping
  • Maintains a clean and safe work area.
  • Practices safety at all times while at work.
  • Follows safety policies and procedures and speaks up when others are non-compliant.
  • Wears all safety equipment when in the shop area.

Continual Improvement suggestions
  • Keeps an open mind to others continuous improvement suggestions.
  • Bring continuous improvement suggestions to the appropriate team member.

Professional Development
  • Demonstrates initiative, positive attitude, and enthusiasm for the job.
  • Will follow up with supervisor on professional development goals and opportunities.
  • Takes an interest and lets it be known that they have a desire to grow with the company.

Qualifications:
To qualify for this position, an individual must possess the knowledge, training, experience and abilities required.
Education and Training:
  • High school diploma or GED required.
  • Technical training in computer science
  • 1 to 3 years of experience in helpdesk/desktop support preferred

Desired Job Qualifications:
  • Experience working directly with business end-users a plus.
  • Experience with Lotus Notes
  • A + Certification

Skills:
  • Proficient in Microsoft Office software products
  • Ability to work efficiently with many different types of people, skill levels, and personalities
  • High attention to detail
  • Demonstrate behavior consistent with company values.
  • Maintain strict confidentiality regarding company matters.
  • Ability to work independently, with minimal direction as a highly motivated self-starter and within a team-oriented culture

Physical and Mental Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands : May be required to move items up to 60 pounds for distances of up to 10 feet. May be required to stand, stoop, bend, kneel and squat for extended periods. May be exposed to fumes or dust, toxic or caustic chemicals, outdoor weather, moving mechanical parts and moderate to loud noise levels. Must wear appropriate protective gear and clothing as necessary. Traveling between buildings will be required
  • Mental demands: While performing the duties of this position, the incumbent is required to read, write, analyze data and reports, exercise judgment, develop plans, procedures and goals, present information to others and work under pressure. Work may require evening and weekend work.
  • Work Environment: This job primarily operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers. While performing the duties of this position, the incumbent is also exposed to high level of manufacturing and equipment noise. Some duties are performed indoors in a manufacturing environment with temperature changes. Exposure to hazardous materials, fumes or airborne particles and moving mechanical parts with vibration.

Work Authorization/Security Clearance
  • Must be a U.S citizen. Must be able to obtain a secret security clearance if needed.

This job description is not all-inclusive but rather serves as a general guideline of the current needs of the position and can be modified at the discretion of management to meet current business needs. Experience and education requirements are the primary basis for awarding this position, however substitutions that are essentially equivalent may be made as they relate to the essential functions, duties, and responsibilities of this position
Salary Description
$18.00-$22.00/hour

Apply