Information Technology Management Jobs in Alaska

Job Description

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Revenue, Administrative Services Division is recruiting for an IT Manager 3 in Juneau!

This position is open to Alaska Residents only. Please check our

residency definition

to determine if you qualify.

What You Will Be Doing:

Provide senior-level leadership and administrative oversight of all Department of Revenue IT teams, systems, and business functions, ensuring technology support meets the missions and operational needs of each division within the department.

Direct department-wide IT operations by managing governance frameworks, project management activities, infrastructure, and applications to ensure reliable and secure daily performance of the department’s technology environment.

Lead multi-division coordination to unify IT standards, practices, solutions, and departmental work products while adhering to statewide IT policies.

Spearhead department-wide efforts to modernize technology, strengthen operational efficiency, and improve IT services using data-driven evaluation, performance monitoring, and the application of industry-standard best practices.

Foster a culture that encourages open communication, shared learning, and professional advancement across all IT units within the Department.

We have a strong preference for candidates with demonstrated experience navigating large-scale organizations through complex IT operational challenges and modernization initiatives. Additionally, this role requires daily collaboration on high-impact technology priorities across multiple channels, including but not limited to executive leadership, auditors, OIT, and federal partners.

Mission and Values/Culture:

The Department of Revenue’s mission is to collect, manage, and invest funds for public purposes to benefit Alaskans. The IT Manager 3 plays a critical role in advancing that mission by ensuring each division within the department has the technological means needed to serve the public. Our team values integrity, accountability, and innovation and we promote a culture that values and supports teamwork and collaboration.

Benefits of Joining Our Team:

The State of Alaska provides a comprehensive benefits package that includes strong retirement options, generous PTO, and medical, dental, vision, and life insurance coverage to support your overall well-being.

The Working Environment You Can Expect:

This position will be based in the State Office Building in Juneau. After your initial training, the option of hybrid telework may be explored to further support productivity and a strong work-life balance.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

Technology Management:

Keeps up to date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

Strategic Thinking:

Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.

Stakeholder Management:

Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).

Minimum Qualifications Competency Based Minimum Qualifications

This job class uses competency based minimum qualifications. The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.

Information Technology Program Management:

Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance).

Leadership:

Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.

Political Savvy:

Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly.

Vision:

Takes a long‑term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.

Equivalent to those typically gained by:

Training in information technology, or a similar field, and progressively responsible professional experience that included prior supervisory responsibility and developed expertise in one or more IT functions and the provision of IT services to business and/or public users.

Special Note

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on‑line, self‑study, and on‑the‑job), from accredited and unaccredited sources, and long‑duration (such as a post‑secondary degree) and short‑duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

PLEASE READ THE FOLLOWING CAREFULLY

DISCLOSURE OF PRIOR STATE EMPLOYMENT

All employment with the State of Alaska

, including but not limited to full‑time, part‑time, seasonal, temporary, on‑call, etc. positions must be disclosed in your application.

Failure to provide this information may result in the disqualification of your application.

REQUIRED OF ALL APPLICANTS

At the time of the interview, please ensure that you provide the following materials:

Copies of all performance evaluations received for the last two years. If performance evaluations are not available, you may substitute a written statement explaining why they were not available, or two letters of professional reference.

Copy of transcripts, if using education to meet minimum qualifications

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level