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Information Technology It Support Jobs (NOW HIRING)

Wilson Lumber Company

IT SUPPORT TECHNICIAN

Huntsville, AL · On-site

$20.75 - $28.50/hr

Role Summary The IT Support Specialist provides part-time IT support across Wilson Lumber, troubleshooting computer issues, tracking and documenting resolutions through the ticketing system, and ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical support resource for the Naples location, providing day-to-day support for end users, devices, and ...

Socket.dev

IT Support Specialist

Reno, NV · On-site

We are seeking a Mid to Senior level IT Specialist to provide onsite support for our Reno, NV Voyager Technologies location. This role reports to the IT Operations Manager and is part of the ...

New

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Jobtailor

IT Support Specialist

Los Angeles, CA · On-site

* Serve as the first point of contact for all IT support requests across the agency * Triage, prioritize, resolve, document, and escal...! help desk tickets * Troubleshoot Windows and macOS laptops ...

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

The IT Support Manager oversees the daily operations and support functions of the IT department while serving as the primary onsite IT resource and liaison to the company's Managed Service Provider ...

RQI Partners

IT Support Engineer

Wappingers Falls, NY · On-site

$75K - $85K/yr

The IT Support Engineer is responsible for managing and maintaining the RQI Partners IT hardware, software support services, and overseeing the security and performance of cloud-based infrastructure.

Williams-Keepers

IT Support Specialist

Columbia, MO · On-site

Set up and maintain IT infrastructure in office spaces and support audiovisual technology in conference rooms to ensure seamless meetings. * Documentation & Training: Develop and update user guides ...

COMAV LLC

IT Support Analyst

Victorville, CA · On-site

$28 - $35/hr

JOB SUMMARY The IT Analyst supports the Company's technology infrastructure, business applications, and end users across aircraft maintenance, MRO, warehouse, materials, quality, maintenance planning ...

TP-Link Systems Inc.

IT Support Analyst

Irvine, CA · On-site

$75K - $93K/yr

We are seeking a hands-on, proactive IT Support Analyst to join our team. This role covers a broad range of responsibilities--from software and hardware support to onboarding, asset tracking, and ...

LJA Engineering

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

Peregrine Team

IT Support Specialist

Scottsdale, AZ · On-site

$55K - $70K/yr

We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to-day operations of internal systems. Key Responsibilities * Technical Support: Troubleshoot hardware ...

Hcfraudshield

IT Support Specialist

Chesterfield, MO · On-site

IT Support Specialist Department: IT Ops Employment Type: Full Time Location: Headquarters Description The IT Support Specialist provides day-to-day technical support to HC Fraud Shield employees and ...

Industrious Ventures

IT Support Specialist

Folsom, CA · On-site

Job Summary The IT Support Specialist - Folsom is a hands-on individual contributor role responsible for providing reliable, secure, and responsive IT support to Voyager users at the Folsom site.

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Information Technology It Support information

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How much do information technology it support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for information technology it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an information technology IT support specialist do?

An Information Technology (IT) Support specialist is responsible for helping individuals and organizations troubleshoot and resolve technical issues related to computer systems, software, and networks. They typically handle tasks such as installing and configuring hardware and software, answering user queries, managing system updates, and ensuring data security. IT Support specialists may work in-person or remotely to provide technical assistance, maintain IT infrastructure, and help prevent or resolve outages or technical disruptions.

What are the key skills and qualifications needed to thrive as an information technology IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often a relevant degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with help desk ticketing systems, remote troubleshooting tools, and enterprise software platforms is essential. Strong problem-solving abilities, patience, and effective communication skills help build trust and resolve user issues efficiently. These skills ensure prompt, reliable technical support that minimizes downtime and keeps organizations running smoothly.

What are some common challenges IT support professionals face when resolving technical issues for end-users?

IT Support professionals frequently encounter challenges such as troubleshooting a wide variety of hardware and software problems, often under time pressure. They must communicate technical solutions in a clear and patient manner to users with varying levels of technical knowledge. Additionally, balancing multiple requests simultaneously and prioritizing urgent issues are daily aspects of the role. Effective collaboration with other IT staff and departments is also essential to resolve complex or recurring problems efficiently.

What is the difference between Information Technology It Support vs Network Technician?

AspectInformation Technology It SupportNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, cabling, hardware setup
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks

Information Technology It Support and Network Technicians both work in IT environments, but support roles focus on end-user issues and software troubleshooting, while Network Technicians specialize in network hardware and infrastructure. Both roles often require similar certifications and are essential in maintaining organizational IT systems.

What cities are hiring for Information Technology It Support jobs?

Cities with the most Information Technology It Support job openings:

What are popular job titles related to Information Technology It Support jobs?

For Information Technology It Support jobs, the most frequently searched job titles are:

Information Technology It Support jobs near you
Infographic showing various Information Technology It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Analyst

Houston, TX • On-site

The Law Offices of Hilda L Sibrian PC
See more jobs at The Law Offices of Hilda L Sibrian PCexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Key responsibilities

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.

  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.

  • Assist in the deployment of new IT equipment and software updates.

Job description

IT Support Analyst (On-Site Only – Houston, TX)

About Company:

At the Law Offices of Hilda Sibrian™, we work daily to help victims of serious accidents get justice in their cases and receive the maximum compensation that allows them to rebuild their lives without financial strains.

Our legal team is comprised of men and women with a great sense of service and empathy toward the suffering and anguish of the victims, as well as determination to work on behalf of our clients so that they can move forward during difficult times.

Hilda Sibrian® is the attorney that dominates Houston and leads a legal team whose humanitarian work is distinguished by an absolute conviction that victims of accidents, due to negligence, are at a disadvantage when they face the powerful insurance companies which often use all their resources to pay victims as less as possible and leave them unprotected.

That’s why at The Law Offices of Hilda Sibrian™, our mission is to face these greedy insurance companies and beat them through our excellent legal work that, for over 20+ years, has scored millions in compensation for our clients.

About the Role:

The IT Support Analyst plays a critical role in ensuring the smooth operation and reliability of an organization''''''''s IT infrastructure. This position is responsible for providing timely and effective technical support to end-users, resolving hardware, software, and network issues to minimize downtime. The role involves diagnosing problems, implementing solutions, and escalating complex issues to higher-level IT teams when necessary. The IT Support Analyst also contributes to maintaining system documentation and assisting with IT projects to improve overall service delivery. Ultimately, this position ensures that technology resources are optimized to support business objectives and enhance user productivity.

Minimum Qualifications:

  • 2+ years of experience in a technical support or help desk role.
  • Proven experience in a technical support or help desk role.
  • Strong understanding of Windows and macOS operating systems.
  • Basic knowledge of networking concepts including TCP/IP, DNS, and DHCP.
  • Excellent problem-solving and communication skills.

Preferred Qualifications:

  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with Remote Monitoring and Management (RMM) tools
  • Familiarity with Active Directory and Office 365 administration.
  • Knowledge of cybersecurity best practices and endpoint protection.
  • Experience supporting a diverse user base in a corporate environment.
  • Experience with VoIP. (e.g., Ringcentral)
  • Experience with Cybersecurity tools. (e.g., Bitdefender)
  • Experience with scripting. (PowerShell/Bash)
  • Understanding backup scheduling, restore procedures, and offsite/cloud storage policies.
  • Experience with legal case management platforms (e.g., Filevine, NEOs, etc)

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.
  • Install, configure, and maintain operating systems, applications, and security software.
  • Document support activities, solutions, and procedures to maintain accurate records and knowledge base.
  • Collaborate with IT team members to escalate and resolve complex technical issues efficiently.
  • Assist in the deployment of new IT equipment and software updates.
  • Provide training and guidance to end-users on best practices and new technologies.

Skills:

The IT Support Analyst utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring minimal disruption to users. Communication skills are essential for clearly explaining technical concepts to non-technical users and documenting solutions accurately. Analytical skills help in diagnosing complex problems and determining the most effective resolution strategies. Familiarity with networking and system administration enables the analyst to maintain and optimize IT infrastructure components. Additionally, the ability to learn and adapt to new technologies supports continuous improvement in service delivery and user satisfaction.

WE OFFER A FULL BENEFITS PACKAGE 

  1. 401K
  2. LIFE INSURANCE
  3. MEDICAL/DENTAL/VISION INSURANCE
  4. PTO - VACATION, SICK PAY
  5. HOLIDAY, BONUSES AND MORE!

Pay is Determined over skills/experience (DOE).

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