ZipRecruiter

Log In

1

Information Technology It Support Jobs (NOW HIRING)

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled on-site requests. Qualified candidates must have the ability to ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis out of Charleston, SC. This role is for an entry-level IT support person or administrator with ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.

Optiline Enterprises LLC

IT Support Specialist

Nashua, NH · On-site

$20 - $25/hr

Job Summary We are seeking a part-time, in-house IT Support Specialist to provide day-to-day technical support to employees. This role serves as the primary point of contact for end-user IT issues ...

Optiline Enterprises

IT Support Specialist

Nashua, NH · On-site

Job Summary We are seeking a part-time, in-house IT Support Specialist to provide day-to-day technical support to employees. This role serves as the primary point of contact for end-user IT issues ...

Reicks View Farms

IT Support Technician

Lawler, IA · On-site

$20 - $27.50/hr

Reicks View Farms is seeking an experienced IT Support Technician to join our office team. We are looking for a customer-focused and tech-savvy IT Support Technician to join our team. In this role ...

New

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

710 Labs

IT Support Specialist

River Rouge, MI · On-site

$55K - $65K/yr

As an IT Support Specialist, you will be responsible for providing technical support for the organization's IT systems and networks, ensuring optimal performance and security, as well as supporting ...

E-Solutions, Inc.

IT Support Technician

Duarte, CA · On-site

$22.75 - $31/hr

Role : IT Support Technician II (Field Services) Location : Duarte, CA About the Role We're looking for an IT Support Technician II to keep our end-user devices running smoothly and our people ...

New

previous pagenext page

Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsInformation Technology IT Support Jobs

Information Technology It Support information

See salary details

$14

$25

$37

How much do information technology it support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for information technology it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an information technology IT support specialist do?

An Information Technology (IT) Support specialist is responsible for helping individuals and organizations troubleshoot and resolve technical issues related to computer systems, software, and networks. They typically handle tasks such as installing and configuring hardware and software, answering user queries, managing system updates, and ensuring data security. IT Support specialists may work in-person or remotely to provide technical assistance, maintain IT infrastructure, and help prevent or resolve outages or technical disruptions.

What are the key skills and qualifications needed to thrive as an information technology IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and often a relevant degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with help desk ticketing systems, remote troubleshooting tools, and enterprise software platforms is essential. Strong problem-solving abilities, patience, and effective communication skills help build trust and resolve user issues efficiently. These skills ensure prompt, reliable technical support that minimizes downtime and keeps organizations running smoothly.

What are some common challenges IT support professionals face when resolving technical issues for end-users?

IT Support professionals frequently encounter challenges such as troubleshooting a wide variety of hardware and software problems, often under time pressure. They must communicate technical solutions in a clear and patient manner to users with varying levels of technical knowledge. Additionally, balancing multiple requests simultaneously and prioritizing urgent issues are daily aspects of the role. Effective collaboration with other IT staff and departments is also essential to resolve complex or recurring problems efficiently.

What is the difference between Information Technology It Support vs Network Technician?

AspectInformation Technology It SupportNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, cabling, hardware setup
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks

Information Technology It Support and Network Technicians both work in IT environments, but support roles focus on end-user issues and software troubleshooting, while Network Technicians specialize in network hardware and infrastructure. Both roles often require similar certifications and are essential in maintaining organizational IT systems.

What cities are hiring for Information Technology It Support jobs?

Cities with the most Information Technology It Support job openings:

What are popular job titles related to Information Technology It Support jobs?

For Information Technology It Support jobs, the most frequently searched job titles are:

Information Technology It Support jobs near you
Infographic showing various Information Technology It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Information Technology - IT Business Analyst

Noblesville, IN • On-site

SMC Corporation of America
Manufacturing • 10K+ employees
Learn more about SMC Corporation of Americaexternal

Full-time

Re-posted 7 hours ago

Key responsibilities

  • Analyze business processes and enterprise application data to identify trends, issues, and improvement opportunities.

  • Gather, document, and validate business requirements, and develop related documentation and process flows.

  • Develop metrics, dashboards, and reports to support business and IT decision-making, and support testing, training, and implementation activities.

SMC Corporation Of America rating

7.3

Company rating: 7.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

315th of 499 rated machine equipment manufacturers

Job description

Information Technology - IT Business Analyst
Information Technology (IT) Business Analyst
Position Summary
The IT Business Analyst provides analytical and operational support to the Information Technology department by evaluating business processes, analyzing data in enterprise applications, identifying opportunities for improvement, and assisting with the implementation of technology solutions. The role serves as a liaison between business stakeholders and IT teams to improve business performance, system effectiveness, and operational efficiency.
Key Responsibilities
Business Analysis & Process Improvement
  • Analyze business processes and enterprise application data to identify trends, issues, and improvement opportunities.
  • Facilitate root cause analysis of process and system-related problems.
  • Develop corrective action recommendations and support implementation efforts.
  • Assist with continuous improvement initiatives that enhance operational efficiency and effectiveness.

Requirements Gathering & Documentation
  • Gather, document, and validate business requirements.
  • Develop and maintain business and technical documentation.
  • Create process flows, user documentation, training materials, and work instructions.
  • Support policy and procedure development and version control.

Reporting & Analytics
  • Develop metrics, dashboards, and reports to support business and IT decision-making.
  • Monitor operational performance, service effectiveness, and customer feedback.
  • Analyze data to support strategic and operational initiatives.

Project & Stakeholder Support
  • Collaborate with business partners, project teams, vendors, and end users.
  • Support testing, training, change management, and solution adoption activities.
  • Assist with implementation and post-deployment reviews of technology solutions.
  • Participate in cross-functional projects and technology initiatives.

IT Operations Support
  • Assist with IT administrative functions including:
    • Asset management
    • Software licensing
    • Lifecycle management
    • Technology governance activities
  • Support compliance, documentation, and operational standards.

Required Qualifications
  • Associate's degree in Information Technology, Computer Science, Business, or related field; equivalent experience may be considered.
  • 1+ years of experience supporting business processes through data analysis and technology solutions.
  • Knowledge of enterprise applications and business systems.
  • Strong analytical, problem-solving, and communication skills.
  • Experience creating reports, documentation, and process workflows.
  • Basic understanding of ITSM principles or ITIL foundations.
  • Familiarity with SaaS technologies and platforms such as Microsoft 365, MFA, Identity Management, and IT Service Management tools.

Preferred Qualifications
  • Experience with business process improvement methodologies.
  • Knowledge of project management practices.
  • Experience with reporting and analytics tools such as Power BI
  • Experience with reporting, dashboards, and data visualization tools.
  • Exposure to enterprise systems, ERP platforms, or workflow automation solutions.

Key Competencies
  • Business Process Analysis
  • Requirements Gathering
  • Data Analysis & Reporting
  • Root Cause Analysis
  • Documentation & Technical Writing
  • Stakeholder Communication
  • Problem Solving
  • Training & Knowledge Transfer
  • Process Improvement
  • Change Management Support

For Internal Use Only: IT001

What SMC Corporation Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply