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Information Technology Field Service Technician Jobs

AP Security & Video Surveillance is seeking a Full-Time IT Field Service Technician. We are a Belle Vernon, PA based company that sells, installs and services security, video surveillance and door ...

The IT Field Services Technician role offers customer exposure and experience, contributing to personal growth and the company's mission of seamless trade flow. Company : Trade is the lifeblood of ...

The IT Field Services Technician provides advanced onsite and fieldbased technical support for ... This role serves as an escalation point for the Service Desk, performs comprehensive onsite IT ...

Responsibilities : • Coordinate and manage daily/weekly schedules for onsite IT field technicians ... party service providers to support onsite dispatch • Serve as the primary point of contact for ...

IT Field Technician Company Background Founded by Chairman and CEO Greg Flynn in 1999, Flynn Group ... Field Service Technician Responsibilities: * Day to Day Operations of a Field Tech including ...

IT Field Technician Company Background Founded by Chairman and CEO Greg Flynn in 1999, Flynn Group ... Field Service Technician Responsibilities: * Day to Day Operations of a Field Tech including ...

The IT Field Technician will provide IT field support for restaurants, regional office, and ... Performing preventative maintenance services through field visits and remote access * Providing ...

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Information Technology Field Service Technician information

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How much do information technology field service technician jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for information technology field service technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

Which entry level information technology field service technician jobs pay the most?

Entry-level information technology field service technician jobs with higher pay often involve certifications such as CompTIA A+ or Network+ and may require experience with specific hardware or software. Salaries vary by region and employer, but technicians working in industries like healthcare, finance, or with specialized skills tend to earn higher starting wages.

What is an information technology field service technician?

Information Technology (IT) Field Service Technicians are professionals who install, maintain, and repair hardware and software systems at client locations. They often travel to different sites to troubleshoot issues, perform upgrades, and ensure that IT equipment such as computers, servers, printers, and networks function properly. These technicians play a critical role in minimizing downtime and supporting efficient business operations by providing on-site technical assistance and advice.

What are the key skills and qualifications needed to thrive as an information technology field service technician?

To thrive as an Information Technology Field Service Technician, you need strong troubleshooting skills, hardware and software knowledge, and typically an associate degree or relevant certifications such as CompTIA A+ or Network+. Familiarity with diagnostic tools, ticketing systems, and remote support platforms is commonly required. Excellent communication, customer service orientation, and time management skills help you effectively assist clients and manage multiple service calls. These abilities are vital for ensuring timely resolution of technical issues and maintaining customer satisfaction in diverse settings.

What is the difference between Information Technology Field Service Technician vs Network Support Specialist?

AspectInformation Technology Field Service TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centersOffice, remote troubleshooting, client sites
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks
Common Search & ComparisonYesYes

The main difference is that an Information Technology Field Service Technician primarily handles on-site hardware and software issues, while a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and specialization.

What are some common challenges information technology field service technicians face when working onsite, and how can they be addressed?

Information Technology Field Service Technicians often encounter challenges such as troubleshooting unfamiliar equipment, managing time between multiple client locations, and adapting to diverse workplace environments. Effective communication and strong problem-solving skills are essential to quickly diagnose issues and explain solutions to non-technical users. Staying current with the latest technologies and maintaining a well-organized toolkit can also help technicians respond efficiently to unexpected problems. Building good relationships with clients and internal teams further supports successful issue resolution.
More about Information Technology Field Service Technician jobs
What cities are hiring for Information Technology Field Service Technician jobs? Cities with the most Information Technology Field Service Technician job openings:
What states have the most Information Technology Field Service Technician jobs? States with the most job openings for Information Technology Field Service Technician jobs include:
Infographic showing various Information Technology Field Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Full-time

Posted 9 days ago


Job description

AP Security & Video Surveillance is seeking a Full-Time IT Field Service Technician. We are a Belle Vernon, PA based company that sells, installs and services security, video surveillance and door access systems. We are a growing, dynamic team of passionate professionals who are committed to the highest standards of customer care. We offer a supportive environment, comprehensive benefits, and the highest quality of care for our customers.
Position Summary:
As an IT Field Service Technician, you will be expected to report in via email to the office for scheduled tasks, and report on all completed tasks. You will handle on-site support for customers, as well as aid in installations of customer locations. During on-site support you will focus on Windows based PC's and our various Surveillance and Door Access Control software, as well at troubleshooting and replacing hardware for the various products we install. You will need to be able to troubleshoot PC's and will need to know basic IT Networking Skills. Willing to train the right candidate.
Requirements and Skills:
  • IT Networking knowledge
  • Experience with Office products including Microsoft Word and Excel
  • Experience with Google products including Docs and Calendar
  • Eagerness to learn and keep up with new technology
  • Ladder and Lift work may be necessary
  • Willingness to travel, including overnight stays
  • Good Troubleshooting Skills
  • Good Customer Service Skills