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Information Technology Associate Jobs in Ridgefield, CT

IT Associate

Hawthorne, NY · On-site

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

IT Associate

Hawthorne, NY · On-site

$52K - $65K/yr

The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution with ...

IT Associate

Hawthorne, NY · On-site

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

IT Support Specialist

Port Chester, NY · On-site

$64K - $70K/yr

Associate or bachelor's degree in IT, Computer Science, or related field (or equivalent experience). * 2+ years of experience in IT support or help desk role. * Strong troubleshooting skills for ...

Associate or bachelors degree in IT, Computer Science, or related field (or equivalent experience). * 2+ years of experience in IT support or help desk role. * Strong troubleshooting skills for ...

Prior IT support/help desk experience Education & Experience ... Associate's degree in IT or related field or equivalent experience Why Join Marrakech? * Be part of ...

IT Specialist (FT)

Woodbridge, CT · On-site

$19.06 - $19.57/hr

Prior IT support/help desk experience Education & Experience ... Associate's degree in IT or related field or equivalent experience Why Join Marrakech? * Be part of ...

IT Help Desk Analyst IT Help Desk Technician - Hybrid - 3 days onsite, local candidates only please ... What You Need for this Position Requirements: - Associates degree, preference for a Bachelor ...

IT Help Desk Analyst IT Help Desk Technician - Hybrid - 3 days onsite, local candidates only please ... What You Need for this Position Requirements: - Associates degree, preference for a Bachelor ...

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Information Technology Associate information

See Ridgefield, CT salary details

$13

$29

$55

How much do information technology associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for information technology associate in Ridgefield, CT is $29.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $34.95 per hour, depending on experience, location, and employer.

What are some common challenges Information Technology Associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are Information Technology Associates?

Information Technology Associates are entry- to mid-level professionals who support an organization's technology infrastructure. Their responsibilities typically include troubleshooting technical issues, maintaining computer hardware and software, assisting users with IT-related problems, and helping with the implementation of new systems. They often work under the guidance of senior IT staff or managers. This role is crucial for ensuring smooth daily operations and providing technical support to employees.

What are the key skills and qualifications needed to thrive as an Information Technology Associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What Is the Job of an Information Technology Associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

What are the most commonly searched types of Information Technology jobs in Ridgefield, CT? The most popular types of Information Technology jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Information Technology Associate jobs? Cities near Ridgefield, CT with the most Information Technology Associate job openings:

$65K/yr

Full-time

Re-posted 21 days ago


Job description

Overview

The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution with many opportunities for professional growth in the long-term. The successful candidate will work to administer the learning management system (LMS), support the academic assessment processes, support the clinical information system and participate in the continuous evaluation and improvement of student didactic and clinical learning through research and consultation with campus stakeholders. The abilities to anticipate needs, demonstrate flexibility, and work in a high paced environment are critical. Attention to detail, possession of excellent communication skills, along with computer proficiency in Microsoft Office Suite are required. On-the-job-training on other required web and desktop-based applications will be provided.

Responsibilities

Responsibilities include but are not limited to: 

  • Administrator the TCDM LMS
  • Support the testing and examination process through aiding faculty in setting up and managing written, practical and competency assessments as well as posting of grades
  • Provide AV support for TCDM including the following areas:
    • Assist in the oversite of the recording, storage and distribution of dental school lecture capture
    • Work closely with the NYMC AV team, as well as the TCDM AV team to provide video recordings for immediate student use
  • Assist as needed with NYMC IT and Touro ITS to manage and support the dental school use of Active Directory
  • Provide backup for the electronic health record and clinical scheduling system assisting the Director of Clinical Systems
  • Provide direction and support to faculty, academic administrators, and others involved in the design, development, and evaluation of instructional programs, learning, and academic services
  • Assist faculty with the creation of instructional material for use in dental education, including the use of video, online applications, testing, and dental technology
  • Promote educational innovation for improvement of student learning
  • Support accreditation efforts in documenting student achievement and continuous program improvement
  • Implementation of TCDM's academic assessment program working with the Director of Outcomes Assessment  
  • Perform other tasks and duties as may be assigned by employee's supervisor(s) in support of the Curriculum, Assessment, Instructional Design, or LMS/AV initiatives 
QualificationsEducation/Experience
  • Associate's degree in Technology required.
Knowledge/Skills/Abilities
  • General administrative duties required
  • Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook required
  • A high degree of interpersonal competency: professionalism, diplomacy, judgement and discretion required
  • Demonstrated proficiency in communication (written and verbal) required
Maximum SalaryUSD $65,000.00/Yr.Minimum SalaryUSD $52,000.00/Yr.Employment Type: FULL_TIME