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Information Technology Associate Jobs in Norwalk, CT

Braze

IT Associate

New York, NY

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Touro University New York

IT Associate

Hawthorne, NY · On-site

$65K/yr

Overview The IT Associate will be a member of the Academic Affairs and Clinical Affairs team at the Touro College of Dental Medicine (TCDM), a newly developing, exciting and modern Dental institution ...

Braze

IT Associate

New York, NY · On-site

$75K - $80K/yr

WHAT YOU'LL DO Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk.

Dalio Family Office

IT Service Associate

Westport, CT · Hybrid

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

DFO Referrals

IT Service Associate

Westport, CT · On-site

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

DFO Referrals

IT Service Associate

Westport, CT · Hybrid

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

Dalio Family Office

IT Service Associate

Westport, CT · On-site

IT Service Associate Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio ...

Nuvance Health

Health Information Associate

Carmel, NY · On-site

Collaborate with nursing and coding staff to validate data elements and diagnostic information, as ... Associate degree preferred. * PREFER: Minimum of two (2) years medical record experience with basic ...

Next Step Systems

IT Analyst

New York, NY · On-site

... Associate's degree (preferred); bachelor's degree (preferred); or similar work experience. - 3+ years of experience providing direct support to customers in the areas of business solutions, software ...

Leeds Professional Resources

Be Seen First

IT Service Desk Associate

New York, NY · On-site

$40 - $60/hr

Our client is currently seeking an energetic and positive Service Desk Associate that will work onsite at NYC location helping deliver white glove IT support. This associate will work on a variety of ...

Next Step Systems

IT Analyst

New York, NY · On-site

... Associate's degree (preferred); bachelor's degree (preferred); or similar work experience. - 3+ years of experience providing direct support to customers in the areas of business solutions, software ...

Steven Winter Associates

IT Support Specialist

New York, NY · On-site

$65K - $75K/yr

Steven Winter Associates, Inc. (SWA) is seeking an IT Support Specialist to provide day-to-day technical support to employees in our New York City office. In addition to supporting our NYC team, this ...

New

Paul Hastings

IT Analyst

New York, NY · On-site

Job Title IT Analyst Location New York Regular/Temporary Regular Summary We have an opening for an ... Associate's degree (preferred); Bachelor's degree (preferred); or similar work experience; * At ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Norwalk, CT

Information Technology Associate information

See Norwalk, CT salary details

$13

$29

$55

How much do information technology associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for information technology associate in Norwalk, CT is $29.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $35.24 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Norwalk, CT?

The most popular types of Information Technology jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for Information Technology Associate jobs?

Cities near Norwalk, CT with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 4% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,601 per year, or $29.6 per hour.

IT Associate

Braze

New York, NY

$75K - $80K/yr

Full-time

Re-posted 23 days ago

Job description

WHAT YOU'LL DO

Braze is seeking an Information Technology Associate to join our team to provide technical assistance to our employees. This role will involve fulfilling requests at our service desk. Common support requests include provisioning/de-provisioning of accounts and hardware. Support macOS and iOS hardware and printer configuration/troubleshooting. We also expect this position to be able to support basic network connectivity at our office, conduct audits of conference room equipment and ordering and maintaining an inventory of IT assets. This position will require being in the office 5 days per week (with occasional travel to other office locations).

Responsibilities:

  • Provide IT technical support to employees in-person and remotely
  • Troubleshoot hardware and software issues, supporting our Mac endpoint deployment
  • Provide In-office AV support managing conference room equipment and supporting live events
  • While you are working a standard work shift, you will be supporting other remote offices in different time zones during your shift
  • Support account provisioning and de-provisioning via Okta and Google Workspace
  • Supporting new employee onboarding sessions
  • Write knowledge base how-to articles to support and educate employees
  • Manage our deployed computers, and mobile devices via Kandji and Google MDM
  • Manage the procurement of IT hardware and software
  • Basic troubleshooting of wired and wireless networks
WHO YOU ARE
  • 3-5 years of providing technical support
  • A self-starter ability to multitask, prioritize issues based on severity and work independently
  • Maintains high attention to detail and follows a task to completion
  • Approach users' issues with empathy
  • Ability to communicate clearly with users directly via email, chat, and video conferencing
  • Demonstrate excellent writing skills
  • Ability to troubleshoot and administer Apple computers and mobile devices
  • Basic understanding of wired and wireless networks
  • Experience with Google Meet and Zoom device configuration and troubleshooting

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $75,000 and $80,000/year with an expected On Target Earnings (OTE) between $83,000 and $88,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. 

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