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Information Technology Associate Jobs in Kenosha, WI

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in ... Associate degree or equivalent coursework in computer science, engineering or information science ...

Medical Murray

IT Support Specialist I

Lake Zurich, IL · On-site

$21 - $26.50/hr

Associate or Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field preferred. * Previous IT support, Help Desk, Desktop Support, internship, or ...

Benchwood Foods

IT Support Specialist II

Kenosha, WI · On-site

$60 - $80/hr

Associate's degree (2-year) or Bachelor's degree (4-year) in Information Technology, Computer Science, Information Systems, or a related field. * Experience with Microsoft Intune. * Previous ...

POSRG

Project Coordinator IT Field Service

Wauconda, IL · On-site

$50K - $65K/yr

Associate's degree in information technology or a related field * Familiarity with IT infrastructure concepts such as networking, cabling, hardware installation, or point-of-sale systems * Experience ...

Abbott

IT Sr Project Manager

Waukegan, IL · On-site

$99K - $198K/yr

Associate's degree or equivalent combination of education and experience. * Minimum of 4 years of ... Bachelor's degree in Business, Information Technology, Engineering, or a related field. * Project ...

Abbott

IT Sr Project Manager

Waukegan, IL · On-site

$99K - $198K/yr

Associate's degree or equivalent combination of education and experience. * Minimum of 4 years of ... Bachelor's degree in Business, Information Technology, Engineering, or a related field. * Project ...

Allergan

Director, IT Service Continuity

North Chicago, IL · On-site

$200 - $250/hr

The Director, IT Service Continuity provides enterprise‑wide strategic leadership and governance ... Partner with the Associate Director (ICC Team Lead) to ensure operational excellence, workforce ...

AbbVie

Director, IT Service Continuity

North Chicago, IL · On-site

$160K/yr

The Director, IT Service Continuity provides enterprise-wide strategic leadership and governance ... Partner with the Associate Director (ICC Team Lead) to ensure operational excellence, workforce ...

Impact Networking

IT Service Desk Engineer

Mettawa, IL · On-site

$55K - $70K/yr

Provide Tier 1-3 end-user IT support via phone and email * Identify, document, and troubleshoot ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Kenosha, WI

Information Technology Associate information

See Kenosha, WI salary details

$13

$28

$54

How much do information technology associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for information technology associate in Kenosha, WI is $28.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $34.23 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Kenosha, WI?

The most popular types of Information Technology jobs in Kenosha, WI are:

What cities near Kenosha, WI are hiring for Information Technology Associate jobs?

Cities near Kenosha, WI with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Kenosha, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,867 per year, or $28.8 per hour.

IT Support Specialist

Bear Country Inc

Caledonia, WI • On-site

Full-time

Re-posted 18 days ago

Job description

IT Support Specialist

Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights Drone Show are looking for an IT Support Specialist position that will allow you to make a direct impact on the resort, its employees, and its guests. We are a rapidly growing business and our IT department is creating and driving the ideas that are helping us grow.

The IT Support Specialist is responsible for providing IT support, and help in promptly resolving day-to-day desktop, server and phone system issues. This position will be assisting in the maintenance of the point of sale (POS) system: Rolker and its administration. Other duties will include helping with technology needs for our exclusive drone show, fall festival, and drive-through Christmas light show including new ideas for providing world class entertainment.

This is a full-time/year-round position, but our business is largely seasonal with more hours during the busy season (April through December) than off-peak season. Weekend work on a rotational basis may be necessary. Contact Tom in Human Resources with questions: tom@jellystone-caledonia.com

Duties:

  • Support and train for Roller (POS) hardware and software suite
  • Supports Information Technology department with tech support and entertainment support
  • Offers technical support to users by responding to questions and concerns
  • Troubleshoots common issues and directs clients towards appropriate department if further assistance is needed
  • Maintains LAN performance and workstations by updating, monitoring and troubleshooting network or technical issues
  • Identifies problems and guides users through corrective steps
  • Writes and maintains documentation in order to identify problems and find solutions.
  • Periodically updates knowledge base by maintaining personal networks and participating in educational opportunities

Skills:

  • Superior problem-solving capabilities
  • Excellent customer service skills
  • Computer proficiency
  • Broad LAN knowledge
  • Previous help desk experience
  • Ability to communicate in a professional manner
  • Above-average phone skills
  • Experience navigating or supporting UNIX/Linux environments
  • In-depth understanding of a wide variety of operating systems
  • High focus on quality and customer satisfaction

Qualifications:

  • Associate degree or equivalent coursework in computer science, engineering or information science preferred but not required
  • Experience with PC and MAC computers
  • 1 to 2 years MSP experience
  • Customer service skills, particularly when handling users/clients
  • Good oral and written communication skills
  • Ability to understand clients’ problems and ask appropriate questions for clarification
  • Excellent documentation ability to maintain accurate records

Education:

  • Schooling in IT or equivalent combination of education and experience preferred.