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Information Technology Associate Jobs in Baton Rouge, LA

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IT Desktop Technician

Gonzales, LA · On-site

$45K - $55K/yr

... and analyzes information skillfully. § Customer Service - the individual manages difficult ... § Associate's degree in a technical discipline or equivalent, with a Bachelor's preferred. § ...

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Information Technology Associate information

See Baton Rouge, LA salary details

$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology associate in Baton Rouge, LA is $28.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $33.70 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Baton Rouge, LA? The most popular types of Information Technology jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Information Technology Associate jobs? Cities near Baton Rouge, LA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

IT Security & Infrastructure Analyst

ISC Constructors

Baton Rouge, LA • On-site

Full-time

Re-posted 24 days ago

ISC Constructors rating

7.3

Company rating: 7.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Who We Are:
For over 35 years, ISC has provided safe, high quality electrical, instrumentation and controls solutions to global leading industrial manufacturers. With offices in Baton Rouge, Beaumont, Houston, Corpus Christi, and Columbus, as well as job sites around the country, ISC has grown our team as high 3,000+ associates and offers full-service engineering, construction, and maintenance solutions throughout the United States.
The Position:
ISC Constructors is looking for a motivated, early-career IT professional to join our growing IT team as a Security & Infrastructure Analyst. This is a hands-on role that spans both cybersecurity and infrastructure, giving the right candidate broad exposure across network administration, cloud infrastructure, identity management, and security operations. You will work directly with the Security & Infrastructure Manager and play a key role in protecting and maintaining the systems that support a leading industrial electrical contractor operating across multiple states.
This is an excellent opportunity for a recent graduate looking to build a well-rounded foundation in enterprise IT at a company that is actively investing in its technology infrastructure.
What You'll Do
  • Assist in the administration of network infrastructure including firewalls, switches, VPNs, and wireless access points across corporate and job site environments
  • Manage and monitor the email security gateway, including spam filtering, quarantine review, and policy configuration; administer simulated phishing campaigns to build security awareness across the organization
  • Assist in the investigation of security incidents - gathering logs, documenting findings, escalating appropriately, and contributing to post-incident reviews to improve future response
  • Support Active Directory and Microsoft Entra ID (Azure AD) - user accounts, group policies, and access management
  • Monitor security tools including endpoint detection and response (EDR), email security, and vulnerability scanners
  • Participate in vulnerability management and help track remediation efforts
  • Support backup infrastructure and assist with disaster recovery testing
  • Help maintain security documentation, policies, and risk registers
  • Contribute to cloud infrastructure administration (Microsoft Azure / Microsoft 365)

What We're Looking For
  • Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field
  • Foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs, firewalls)
  • Familiarity with Microsoft 365 and Active Directory
  • Genuine curiosity about cybersecurity, you don't need to have all the answers, but you should want to find them
  • Strong attention to detail and the ability to follow structured processes and standards
  • Effective communicator you'll work across the IT team and occasionally with field operations staff
  • CompTIA Security+, Network+, or Microsoft certifications are a plus but not required
    Why ISC Constructors
  • Direct mentorship from an experienced Security & Infrastructure Manager
  • Broad scope, you won't be siloed into one technology area
  • Exposure to the unique IT challenges of a multi-site industrial construction environment
  • A company that is actively growing and investing in technology as a strategic priority
  • Competitive salary, depending on qualifications

Other Information:
  • Excellent wages and complete benefits package.
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • ISC evaluates and hires applicants for employment based exclusively upon the applicant's merit. No applicant will ever be required to pay money (or any other form of compensation) to an ISC employee in order to be hired by or considered for employment with the Company.
  • This announcement is not intended to be a complete listing of all similar, miscellaneous, or incidental, duties, which may be required from day-to-day. ISC utilizes the multi-skill concept and expects all associates to perform other job requirements.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: 225.756.7501
Email: hr@iscgrp.com
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE
If you want to view the Pay Transparency Policy Statement, please click the link: English

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