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Information Technology Associate Jobs in Slidell, LA

Saronic Technologies

IT Technician

New Orleans, LA · On-site

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). * 3+ years of experience in a technical support or similar IT role.

Pwc

US Tech-Product Associate

New Orleans, LA · On-site

$50K - $140K/yr

Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Associate & Summary The Opportunity As a US Tech-Product Associate, you will play a pivotal role in ...

Pwc

US Tech - FTO Senior Associate

New Orleans, LA

$55K - $187K/yr

As a Senior Associate, you will build meaningful client connections and learn how to manage and ... Responsibilities - Designing and implementing secure IT systems to support business operations and ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Slidell, LA

Information Technology Associate information

See Slidell, LA salary details

$11

$25

$48

How much do information technology associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology associate in Slidell, LA is $25.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $30.43 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Slidell, LA? The most popular types of Information Technology jobs in Slidell, LA are:
What cities near Slidell, LA are hiring for Information Technology Associate jobs? Cities near Slidell, LA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Slidell, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,181 per year, or $25.6 per hour.

IT Technician

Saronic Technologies

New Orleans, LA • On-site

Full-time

Posted 5 days ago

Job description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure.
Key Responsibilities
  • Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
  • Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions.
  • Assist with network configurations, including routers, switches, firewalls, and VPNs.
  • Perform routine system maintenance, including software updates, security patches, and backups.
  • Administer and troubleshoot Active Directory, Office 365, and cloud-based services.
  • Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service.
  • Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
  • Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
  • Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
  • Ensure adherence to security best practices, including data protection and access control.
  • Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging.

Qualifications
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 3+ years of experience in a technical support or similar IT role.
  • Proficiency in troubleshooting hardware, software, and networking issues.
  • Experience with Windows and macOS operating systems, Active Directory, Office 365, and cloud services.
  • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).
  • Familiarity with ticketing systems and helpdesk management tools.
  • Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
  • Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
  • IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
  • Preferred Qualifications:
  • Familiarity with Department of Defense (DoD) or military industry projects.
  • Knowledge of autonomous systems or maritime technology.

Physical Demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional standing and walking within the office.
  • Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
  • Visual acuity to read screens, documents, and reports.
  • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
  • Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

If this role is based in the United States, it requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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