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Information Technology Associate Jobs in Baton Rouge, LA

T Baker Smith

IT Technician

Prairieville, LA · On-site

Job Title IT Technician Job Type Full-time Location Baton Rouge - Prairieville, LA 70769 US Corpus ... Prepare, configure, and stage systems for new associates and hardware refreshes. * Assist in ...

T. Baker Smith

IT Technician

Prairieville, LA · On-site

T. Baker Smith is a company seeking an IT Technician to provide high-quality technical support to associates across all offices. The role involves resolving incidents, fulfilling service requests ...

State of Louisiana

IT SUPERVISOR

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

OR An associate's degree in information technology plus four years of experience in information technology; OR A bachelor's degree plus four years of experience in information technology; OR A ...

State of Louisiana

IT Supervisor

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

OR An associate's degree in information technology plus four years of experience in information technology; OR A bachelor's degree plus four years of experience in information technology; OR A ...

State of Louisiana

IT Supervisor

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

OR An associate's degree in information technology plus four years of experience in information technology; OR A bachelor's degree plus four years of experience in information technology; OR A ...

Aramark

IT Analyst - LSU Athletics

Baton Rouge, LA · On-site

The IT Analyst at LSU Athletics will oversee the technology platforms within our operations to ... Associate or Bachelor's degree with a concentration in IT or related discipline, or equivalent ...

Aramark

IT Analyst - LSU Athletics

Baton Rouge, LA · On-site

The IT Analyst at LSU Athletics will oversee the technology platforms within our operations to ... Associate or Bachelor's degree with a concentration in IT or related discipline, or equivalent ...

Aramark

IT Analyst - LSU Athletics

Baton Rouge, LA

$63K - $67K/yr

The IT Analyst at LSU Athletics will oversee the technology platforms within our operations to ... Associate or Bachelor's degree with a concentration in IT or related discipline, or equivalent ...

John H. Carter

IT Help Desk

Baton Rouge, LA · On-site

... IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Baton Rouge, LA

Information Technology Associate information

See Baton Rouge, LA salary details

$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology associate in Baton Rouge, LA is $28.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $33.70 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Baton Rouge, LA? The most popular types of Information Technology jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Information Technology Associate jobs? Cities near Baton Rouge, LA with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

IT Technician

T Baker Smith

Prairieville, LA • On-site

Full-time

Re-posted 3 days ago

Job description

Job Title
IT Technician
Job Type
Full-time
Location
Baton Rouge - Prairieville, LA 70769 US
Corpus Christi - Aransas Pass, TX 78336 US
Covington - Covington, LA 70433 US
Gulfport - Gulfport, MS 39501 US
Houma - Houma, LA 70363 US
Houston - Stafford, TX 77477 US
Jackson - Jackson, MS 39202 US
Lafayette - Lafayette, LA 70503 US
Metairie - Metairie, LA 70003 US (Primary)
Thibodaux - Thibodaux, LA 70301 US
Category
Associate
Education
Associate Degree
Job Description
Position Title
IT Technician
Position Purpose
The IT Technician delivers responsive, high-quality technical support to associates across all offices. This role ensures reliable technology operation by resolving incidents, fulfilling service requests, and supporting deployments and asset management. The Technician serves as the primary contact for local support needs while executing consistent processes and communication firmwide.
Essential Functions
  • Resolve Support Requests Quickly and Professionally
    • Respond promptly to incidents and service requests, ensuring courteous and efficient support.
    • Diagnose and resolve a wide range of hardware, software, and access-related issues with accuracy and follow-through.
    • Communicate clearly with users about progress, expectations, and resolution steps.
    • Record accurate work details and closure notes in the service desk system.

  • Deliver Consistent, Standards-Based End-User Support
    • Apply defined IT configurations, procedures, and standards in all support activities.
    • Maintain consistency in workstation setup, peripherals, and application installations.
    • Reinforce established security and compliance practices in daily operations.
    • Promptly report suspected security incidents or policy violations through established escalation channels.
    • Support a reliable, predictable user experience across all office locations.

  • Maintain Accurate Documentation and Clear Communication
    • Document all troubleshooting steps, outcomes, and configuration changes.
    • Contribute updates to shared knowledge resources and internal guides.
    • Communicate effectively with the IT Support Lead regarding recurring issues or user feedback.
    • Keep peers informed to ensure coverage and continuity of service.

  • Support System Staging, Deployment, and Asset Management
    • Prepare, configure, and stage systems for new associates and hardware refreshes.
    • Assist in imaging, setup, and deployment coordination across offices.
    • Track assets through the full lifecycle to maintain inventory accuracy.
    • Keep staging and storage areas organized, labeled, and deployment-ready.

  • Collaborate and Escalate Effectively with IT Peers
    • Coordinate with the IT Support Lead for prioritization and escalation of complex issues.
    • Work cooperatively with technicians in other offices to ensure seamless support coverage.
    • Share technical insights and assist teammates to improve team capability.
    • Demonstrate professionalism, patience, and clarity in all interactions.

Supervisory Responsibilities
None.
Collaborative Responsibilities
The IT Technician works closely with the IT Support Lead and peers across all offices to maintain consistent service standards and coverage. The role supports the IT Support Manager by executing established processes and communicating recurring issues or opportunities for improvement. Collaboration with Infrastructure and Innovative Solutions teams occurs as needed for system-level or application-specific support.
Physical Requirements
While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to operate, handle, maneuver and/or manipulate objects, tools or controls; reach with hands and arms; use manual dexterity to operate computer keyboard, calculator, and telephone; talk and hear; climb stairs; balance; stoop, kneel, and lift up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Minimum Requirements
  • Associate degree in Information Systems, Computer Science, or related field; or equivalent experience in IT support.
  • Two or more years of hands-on IT support experience, preferably in a multi-office environment.
  • Proficiency in troubleshooting Windows systems, Microsoft 365, and enterprise applications.
  • Strong communication, customer service, and documentation skills.
  • Ability to manage competing priorities and maintain professionalism under pressure.

Work Environment
While performing the duties of this job, the associate is generally in a typical office and outdoor environment and is exposed to weather conditions. The noise level in the work environment is usually moderate. This position requires travel to: visit clients, tour project sites, other TBS office locations and visit other field locations, and thus, is exposed to the noise, dust, smells, and other environmental factors present in such an environment. Nights away from home are required.
Hours of Work
This is a full-time, non-exempt position, requiring 40+ hours per week. Nights and weekend commitments to the organization, its associates and clients are required

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