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Information Technology Associate Jobs in Arizona

ASARCO LLC

IT Field Support Technician

Sahuarita, AZ · On-site

$20.25 - $27.75/hr

Associate degree in Information Technology, Computer Science, or a related field or equivalent experience in lieu of a degree. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern ...

Pae

IT Support Technician

Tucson, AZ · On-site

$33 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma/GED, and at least 3 years of IT help desk support experience * Hands-on experience with providing ...

Pae

IT Support Technician

Tucson, AZ · On-site

$33 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma/GED, and at least 3 years of IT help desk support experience * Hands-on experience with providing ...

Pae

IT Support Technician

Eloy, AZ · On-site

$33 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma/GED, and at least 3 years of IT help desk support experience * Hands-on experience with providing ...

Amentum

IT Support Technician

Tucson, AZ · On-site

$33 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma/GED, and at least 3 years of IT help desk support experience * Hands-on experience with providing ...

Plateau Software Inc

Plateau Group is seeking an Associate level IT Technician to join our team. The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions ...

Willmeng Construction

IT Helpdesk

Phoenix, AZ · On-site

Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot ... Associate or bachelor's degree in IT preferred. * A+ and Network+ certification preferred.

IDEALFORCE LLC

IT Planning Analyst (40000)

Phoenix, AZ · On-site

Associate Degree in Information Technology or related field, or equivalent experience; Strong oral and written communication and interpersonal skills; Demonstrated ability to lead discussions and ...

HOPCo

IT Project Manager

Phoenix, AZ · On-site

$94K - $111K/yr

Modern Desktop Administrator Associate. EXPERIENCE * Project Management: At least 4-6 years of ... Compliance Awareness: Knowledge of IT compliance standards (e.g., HIPAA, SOC-2, ISO 27001)

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus. Employment Type: FULL_TIME

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Information Technology Associate information

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How much do information technology associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for information technology associate in Arizona is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $32.69 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Arizona?

The most popular types of Information Technology jobs in Arizona are:

What cities in Arizona are hiring for Information Technology Associate jobs?

Cities in Arizona with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,189 per year, or $27.5 per hour.

IT Field Support Technician

ASARCO LLC

Sahuarita, AZ • On-site

$20.25 - $27.75/hr

Full-time

Re-posted 6 days ago

ASARCO rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

29th of 41 rated mining

Job description


The IT Field Support Technician is responsible for providing technical support and assistance to end-users at various sites. They ensure the effective functioning of IT systems and services, coordinate with the Helpdesk Team, Infrastructure Team, and manage on-site IT activities, including networking, under the direction of the IT On-Site Manager.
Roles and Responsibilities:
  1. End-User Support:
  • Provide responsive first and second-level technical support to end-users, resolving hardware and software issues promptly.
  • Diagnose and troubleshoot problems reported by users, ensuring minimal disruption to operations.
  • Address any technical requirements presented by users, proposing effective and efficient solutions aligned with company policies and standards
  1. Site IT Management:
  • Ensure seamless operation of IT systems and services at the site, maintaining high availability and reliability.
  • Collaborate closely with the Infrastructure Team to escalate and resolve complex issues affecting site operations.
  1. Networking Support:
  • Assist in managing and troubleshooting on-site network infrastructure, ensuring optimal network performance and connectivity.
  • Collaborate with the networking team to implement and test network solutions and configurations as required.
  1. Hardware and Software Management:
  • Install, configure, and maintain IT hardware and software, adhering to company standards and procedures.
  • Conduct regular updates and patches to maintain system security and performance, following guidelines set by Infrastructure Engineers.
  1. Proposal of Solutions and Technical Requirements:
  • Address any technical requirements presented by users, proposing effective and efficient solutions aligned with company policies and standards.
  • Participate actively in discussions and planning sessions related to technology solutions and improvements.
  1. Project Involvement:
  • Contribute to and participate in projects involving technology, providing technical expertise and support as needed.
  • Collaborate with project teams to implement IT solutions, ensuring they meet user needs and align with organizational goals.
  1. Coordination and Communication:
  • Serve as a primary point of contact and liaison between site users and the IT department, ensuring effective communication of technical issues and solutions.
  • Provide clear and understandable explanations to non-technical users, facilitating efficient resolution of IT-related problems.
  • Participate actively in discussions and planning sessions related to technology solutions and improvements. Actively participate in the change control process and adhering to company practices.
  1. Documentation and Reporting:
  • Maintain accurate records of all support activities and resolutions, ensuring comprehensive documentation of incidents and service requests.
  • Document site-specific IT configurations, procedures, and changes to facilitate knowledge sharing and compliance with organizational standards.
  1. Responsible for executing, supporting, and enforcing the Company's Environmental, Health and Safety program as required by OIS policy, directives, and principles.

Required Skills:
  • Strong troubleshooting and problem-solving abilities.
  • Experience with desktop and laptop hardware.
  • Knowledge of operating systems (Windows, Linux, macOS).
  • Basic understanding of networking principles and devices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

Required Education:
  • Associate degree in Information Technology, Computer Science, or a related field or equivalent experience in lieu of a degree.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate).

Required Experience:
  • Minimum of 2-4 years of experience in IT support roles.
  • Proven experience in troubleshooting hardware and software issues.
  • Experience with operating systems (Windows, Linux, macOS).
  • Basic experience with networking principles and devices.
  • Prior experience providing technical support in a field environment is a plus.

ASARCO LLC provides equal opportunity for all individuals without regard to race, color, creed, religion, age, national origin, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, actual or perceived disability, military status, veteran status, marital status, familial status, or any other characteristic(s) protected by local, state, or federal law(s).

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