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Information Technology Assistant Jobs in Springville, AL

Automotive Technician B

Birmingham, AL ยท On-site

$21 - $35/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Automotive Technician B

Birmingham, AL ยท On-site

$21 - $35/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

PACS Manager, PACS Administrators, & PACS Assistants who support IT systems in Imaging.Imaging Assistants & Senior Imaging Assistants who staff the front desk in Imaging where patients are greeted ...

Participate in IT infrastructure projects. * Assist with Microsoft technology deployments. * Support ERP infrastructure requirements. * Help improve automation and operational efficiency. * Develop ...

New

Systems Administrator

Trussville, AL ยท On-site

$65 - $90/hr

Participate in IT infrastructure projects. * Assist with Microsoft technology deployments. * Support ERP infrastructure requirements. * Help improve automation and operational efficiency. * Develop ...

Participate in IT infrastructure projects. * Assist with Microsoft technology deployments. * Support ERP infrastructure requirements. * Help improve automation and operational efficiency. * Develop ...

New

Showing results 41-60

Information Technology Assistant information

See Springville, AL salary details

$10

$21

$36

How much do information technology assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for information technology assistant in Springville, AL is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.92 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.

What job categories do people searching Information Technology Assistant jobs in Springville, AL look for?

The top searched job categories for Information Technology Assistant jobs in Springville, AL are:

What cities near Springville, AL are hiring for Information Technology Assistant jobs?

Cities near Springville, AL with the most Information Technology Assistant job openings:

$110 - $170/hr

Other

Posted 4 days ago


Key responsibilities

  • Lead and facilitate software development activities across multiple technology platforms to deliver capabilities for the Source to Pay products.

  • Collaborate with stakeholders to define, refine, and communicate the product vision, strategy, and roadmap, incorporating AI and automation opportunities.

  • Manage the day-to-day operations of the dependent systems, guide the delivery team, and track project progress to ensure timely and high-quality delivery.


Job description

Manager, Product Delivery Locations

Atlanta, GA (GPC HQ), Birmingham, AL (APC HQ), Gulfport, MS (Mississippi Power)

4 days onsite

Job Summary

The position is responsible for leading the product management of Source to Pay. This role will oversee the technology associated with the Source to Pay processes leveraging Oracle ERP, IBM Maximo, and other dependent technology. This position will help improve and streamline software development activities by leveraging the SAFe Agile Framework and an AI-native delivery model, increase the efficiency of capability delivery across multiple platforms, and ensure business capabilities are met with the appropriate use of technology. The Product Manager is expected to bring an AI-native mindset, defaulting to AI-assisted approaches to accelerate delivery, improve quality, reduce manual effort, and resolve issues faster, while applying critical human judgment to all AI-generated output. In this role, the individual will be accountable for guiding a minimum of 6-12 analysts/developers, providing direct supervision, coaching, and performance management for the Source to Pay delivery team, and identifying the resource needs from other specialized technology. The Product Manager will be responsible for the day-to-day operations of the dependent systems across an extremely complex ecosystem using On-Premise and Cloud-based Technology. This role requires a strong understanding of Agile methodologies, product management principles, and the ability to collaborate with diverse cross-functional teams. The Product Manager will play a critical role in defining and executing the product roadmap and embedding AI and automation across the Source to Pay delivery lifecycle to increase throughput and reduce technical debt, ensuring successful and timely delivery of high-quality solutions that meet the needs of our customers and business stakeholders. This role will involve direct coordination and partnership with the Business Process Manager โ€“ Source to Pay and Scrum Master โ€“ Source to Pay. The position will report to the Agile Product Delivery Director.

Responsibilities
  • Lead and facilitate software development activities across multiple technology platforms to deliver capabilities for the Source to Pay products, applying AI-assisted engineering and automation to accelerate delivery and improve quality.
  • Collaborate with key stakeholders to define and refine the product vision and strategy.
  • Develop and maintain a clear and well-prioritized product roadmap that incorporates AI and automation opportunities as a core lever for delivery efficiency and value.
  • Identify and analyze energy industry trends, end-user feedback, and industry best practices to influence product direction and prioritize enhancements. Work in close partnership with Business Process Manager to ensure proper prioritization to Southern Company objectives.
  • Collaborate with cross-functional teams to define and prioritize requirements, ensuring alignment with business objectives and user needs.
  • Break down complex features into user stories, leveraging AI assistants to accelerate story authoring, refine acceptance criteria, and improve backlog quality for teams.
  • Collaborate closely with specialized enabling development teams to guide and influence the creation of high-quality deliverables.
  • Facilitate sprint planning, backlog grooming, and sprint review sessions to ensure the team has a clear understanding of priorities and expectations.
  • Track and communicate project progress, using AI-assisted analysis to surface risks, dependencies, and anomalies earlier, and ensure timely delivery.
  • Engage and collaborate with business stakeholders, including executives, to gather inputs, secure buy-in, and communicate product updates.
  • Manage stakeholder expectations and ensure clear and timely communication regarding product plans, ongoing deliverables, and roadmap changes.
  • Collaborate with Regression Testing and UAT testing teams to define and execute test plans, applying AI-assisted test generation and defect analysis to ensure the delivery of high-quality solutions.
  • Continuously identify, evaluate, and implement AI and automation opportunities across the Source to Pay lifecycleโ€”including procurement, invoicing, supplier and master-data processesโ€”to reduce manual effort, improve data quality, and increase delivery throughput.
  • Champion responsible, AI-native ways of working within the teamโ€”coaching analysts and developers on effective use of AI assistants and applying critical human review to all AI-generated logic, mappings, and recommendations before they impact controlled financial data.
  • Provide direct supervision, coaching, and performance management for the Source to Pay delivery team, promoting self-organization and continuous improvement.
Minimum Qualifications
  • Bachelorโ€™s degree in Business, Accounting, Computer Science, or a related field is required.
  • Masterโ€™s degree or MBA is preferred.
  • 5+ years of experience in the electric or gas utility industry, including 2+ years of experience supervising software developers in Agile or Waterfall methodologies.
  • Strong business knowledge in support of the processes aligned to this product manager โ€“ Source to Pay (Accounting, Supply Chain).
  • Strong technical knowledge of the applications and modules aligned to this product manager โ€“ Oracle ERP, with knowledge of IBM Maximo Procurement.
  • Understanding of the dependencies required to support 3 rd party integrations and associated technology โ€“ integrating proprietary systems within Southern Company, Oracle Integration Cloud, BizTalk, and similar.
  • Proven track record of delivering high-quality products or solutions.
  • Demonstrated, handsโ€‘on experience using AI assistants such as Microsoft Copilot, GitHub Copilot, or similar tools to accelerate delivery activitiesโ€”including drafting documentation and user stories, generating and reviewing logic, summarizing impact assessments, and identifying anomalies in dataโ€”together with promptโ€‘engineering fundamentals to obtain accurate, contextโ€‘aware results from large language models (LLMs).
Preferred Skills and Competencies
  • Excellent communication and presentation skills, with the ability to clearly articulate complex concepts to both technical and non-technical stakeholders.
  • Strong organizational, time management, and prioritization skills.
  • Knowledge of customerโ€‘centric design principles and user experience best practices.
  • Experience coaching and mentoring teams, promoting selfโ€‘organization and continuous improvement.
  • Excellent leadership, communication, and collaboration skills.
  • Monitor key performance indicators to gauge the success of process changes and drive continuous improvement.
  • High degree of initiative and personal ownership
  • Excellent problemโ€‘solving and analytical skills
  • Excellent organizational skills and detailโ€‘oriented mindset with a focus on dataโ€‘driven decisionโ€‘making.
  • Strong interpersonal skills, including team formation, relationship building, mentoring, and collaboration with interfacing teams at Southern Company.
  • Awareness of AI limitations and responsible use, including hallucinations, data privacy, and SOX/audit considerations, and the discipline to apply critical human review to all AIโ€‘generated logic and recommendations before they impact controlled financial data.
  • Understanding of how Generative AI and AI/ML concepts apply to Source to Pay and Oracle ERP workflowsโ€”including anomaly detection, reconciliation, data profiling, process optimization, and configuration documentation. Familiarity with GenAI tools is expected; deeper AI/ML expertise applied to finance and supplyโ€‘chain platforms is a plus and an area Southern Company actively supports growing.
Responsibilities
  • Lead and facilitate software development activities across multiple technology platforms to deliver capabilities for the Source to Pay products, applying AI-assisted engineering and automation to accelerate delivery and improve quality.
  • Collaborate with key stakeholders to define and refine the product vision and strategy.
  • Develop and maintain a clear and wellโ€‘prioritized product roadmap that incorporates AI and automation opportunities as a core lever for delivery efficiency and value.
  • Identify and analyze energy industry trends, endโ€‘user feedback, and industry best practices to influence product direction and prioritize enhancements. Work in close partnership with Business Process Manager to ensure proper prioritization to Southern Company objectives.
  • Collaborate with crossโ€‘functional teams to define and prioritize requirements, ensuring alignment with business objectives and user needs.
  • Break down complex features into user stories, leveraging AI assistants to accelerate story authoring, refine acceptance criteria and improve backlog quality for teams.
  • Collaborate closely with specialized enabling development teams to guide and influence the creation of highโ€‘quality deliverables.
  • Facilitate sprint planning, backlog grooming, and sprint review sessions to ensure the team has a clear understanding of priorities and expectations.
  • Track and communicate project progress, using AIโ€‘assisted analysis to surface risks, dependencies, and anomalies earlier, and ensure timely delivery.
  • Engage and collaborate with business stakeholders, including executives, to gather inputs, secure buyโ€‘in, and communicate product updates.
  • Manage stakeholder expectations and ensure clear and timely communication regarding product plans, ongoing deliverables, and roadmap changes.
  • Collaborate with Regression Testing and UAT testing teams to define and execute test plans, applying AIโ€‘assisted test generation and defect analysis to ensure the delivery of highโ€‘quality solutions.
  • Continuously identify, evaluate, and implement AI and automation opportunities across the Source to Pay lifecycleโ€”including procurement, invoicing, supplier and masterโ€‘data processesโ€”to reduce manual effort, improve data quality, and increase delivery throughput.
  • Champion responsible, AIโ€‘native ways of working within the teamโ€”coaching analysts and developers on effective use of AI assistants and applying critical human review to all AIโ€‘generated logic, mappings, and recommendations before they impact controlled financial data.
  • Provide direct supervision, coaching, and performance management for the Source to Pay delivery team, promoting selfโ€‘organization and continuous improvement.
Minimum Qualifications
  • Bachelorโ€™s degree in Business, Accounting, Computer Science, or a related field is required.
  • Masterโ€™s degree or MBA is preferred.
  • 5+ years of experience in the electric or gas utility industry, including 2+ years of experience supervising software developers in Agile or Waterfall methodologies.
  • Strong business knowledge in support of the processes aligned to this product manager โ€“ Source to Pay (Accounting, Supply Chain).
  • Strong technical knowledge of the applications and modules aligned to this product manager โ€“ Oracle ERP, with knowledge of IBM Maximo Procurement.
  • Understanding of the dependencies required to support 3 rd party integrations and associated technology โ€“ integrating proprietary systems within Southern Company, Oracle Integration Cloud, BizTalk, and similar.
  • Proven track record of delivering highโ€‘quality products or solutions.
  • Demonstrated, handsโ€‘on experience using AI assistants such as Microsoft Copilot, GitHub Copilot, or similar tools to accelerate delivery activitiesโ€”including drafting documentation and user stories, generating and reviewing logic, summarizing impact assessments, and identifying anomalies in dataโ€”together with promptโ€‘engineering fundamentals to obtain accurate, contextโ€‘aware results from large language models (LLMs).
Preferred Skills and Competencies
  • Excellent communication and presentation skills, with the ability to clearly articulate complex concepts to both technical and nonโ€‘technical stakeholders.
  • Strong organizational, time management, and prioritization skills.
  • Knowledge of customerโ€‘centric design principles and user experience best practices.
  • Experience coaching and mentoring teams, promoting selfโ€‘organization and continuous improvement.
  • Excellent leadership, communication, and collaboration skills.
  • Monitor key performance indicators to gauge the success of process changes and drive continuous improvement.
  • High degree of initiative and personal ownership
  • Excellent problemโ€‘solving and analytical skills
  • Excellent organizational skills and detailโ€‘oriented mindset with a focus on dataโ€‘driven decisionโ€‘making.
  • Strong interpersonal skills, including team formation, relationship building, mentoring, and collaboration with interfacing teams at Southern Company.
  • Awareness of AI limitations and responsible use, including hallucinations, data privacy, and SOX/audit considerations, and the discipline to apply critical human review to all AIโ€‘generated logic and recommendations before they impact controlled financial data.
  • Understanding of how Generative AI and AI/ML concepts apply to Source to Pay and Oracle ERP workflowsโ€”including anomaly detection, reconciliation, data profiling, process optimization, and configuration documentation. Familiarity with GenAI tools is expected; deeper AI/ML expertise applied to finance and supplyโ€‘chain platforms is a plus and an area Southern Company actively supports growing.
  • Understanding of how Generative AI and AI/ML concepts apply to Source to Pay and Oracle ERP workflowsโ€”including anomaly detection, reconciliation, data profiling, process optimization, and configuration documentation. Familiarity with GenAI tools is expected; deeper AI/ML expertise applied to finance and supplyโ€‘chain platforms is a plus and an area Southern Company actively supports growing.

This position falls under the companyโ€™s Insider Threat Program and will have access to, and control over sensitive data, systems or assets. Enhanced personnel screening, which includes a background review, drug screen and psychological assessment, will be required if you are selected for this position

About Southern Company

Southern Company (NYSE: SO ) is a leading energy provider serving 9