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Information Technology Assistant Jobs in Springville, AL

Pep Boys

Auto Master Technician

Birmingham, AL · On-site

$29 - $40/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Automotive Technician B

Birmingham, AL · On-site

$21 - $35/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Pep Boys

Automotive Technician B

Birmingham, AL

$21 - $35/hr

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology. * Assist fellow technicians/mechanics in ...

Deloitte

Manager - ServiceNow

Birmingham, AL · On-site +1

... Information Technology Operations Management, Information Technology Asset Management, and Third ... Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ...

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All JobsInformation Technology JobsInformation Technology Assistant JobsInformation Technology Assistant Jobs in Springville, AL

Information Technology Assistant information

See Springville, AL salary details

$10

$21

$36

How much do information technology assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for information technology assistant in Springville, AL is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

More about Information Technology Assistant jobs
What cities near Springville, AL are hiring for Information Technology Assistant jobs? Cities near Springville, AL with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you

Legal Applications & AI Adoption Analyst

Carr Allison

Birmingham, AL • On-site

Full-time

Posted 7 days ago

Job description

Carr Allison is a well-regarded civil litigation firm, boasting a team of over 150 attorneys across the Southeast. Our unique philosophy of "early identification - early resolution" has earned us decades of trust and respect from our clients. At Carr Allison, our success is fueled by the collective efforts of our team, and we believe that an open-door policy is essential to our continued growth. We proudly champion teamwork, collaboration, and the pursuit of excellence as the cornerstones of our firm's culture. Join a team where your growth is our priority and your work truly matters.
We are currently hiring for a Legal Applications & AI Adoption Analyst. This position is responsible for supporting, improving, and promoting the firm's use of key business applications and approved artificial intelligence platforms. This role combines traditional legal applications support with a strong focus on accelerating attorney and staff adoption of AI tools, including Harvey and Aderant AskMaddie.
The position serves as a bridge between IT, attorneys, practice groups, administrative departments, and vendors. The analyst will help users understand how to effectively use firm-approved applications, identify opportunities for automation and process improvement, develop training materials, and provide hands-on support for legal technology solutions.
This is a remote-eligible position and reports directly to the Chief Information Officer. The employee must be able to effectively support users across multiple offices, participate in virtual meetings and training sessions, maintain regular communication with the CIO and IT team, and travel occasionally if needed for firmwide training, major projects, or office-specific support.
Responsibilities include:
  • Support the firm's adoption and effective use of approved AI platforms, including Harvey and Aderant AskMaddie.
  • Provide one-on-one and group training to attorneys and staff on approved AI tools.
  • Develop practical AI use cases tailored to legal workflows, administrative tasks, and firm operations.
  • Help attorneys and staff understand appropriate, secure, and effective ways to use AI in daily work.
  • Create quick reference guides, sample prompts, workflow examples, and training materials.
  • Monitor AI usage trends and assist with adoption reporting, user engagement, and follow-up training.
  • Identify barriers to AI adoption and recommend solutions to improve usage and confidence.
  • Coordinate with vendors on AI-related support issues, product updates, training opportunities, and roadmap items.
  • Assist in evaluating new AI features or tools for possible firm use.
  • Reinforce firm policies regarding confidentiality, client data, ethical AI use, and responsible technology adoption.
  • Provide application support for core firm systems, including but not limited to:
    • Aderant
    • iManage
    • Microsoft 365
    • Microsoft Power Automate
    • Foxit PDF Editor+
    • Other legal, productivity, document management, and workflow tools
  • Troubleshoot application issues reported by attorneys, staff, and administrative departments.
  • Work with vendors and internal IT team members to resolve application-related problems.
  • Assist with application configuration, user access, security roles, templates, workflows, and integrations.
  • Support application upgrades, testing, deployments, and documentation.
  • Maintain knowledge of firm workflows and recommend improvements using existing technology.
  • Assist with reporting, data validation, and process analysis related to firm applications.
  • Develop user-friendly documentation, training guides, FAQs, short videos, and tip sheets.
  • Conduct live and remote training sessions for attorneys, paralegals, assistants, and administrative staff.
  • Create role-specific training content for legal applications and AI tools.
  • Partner with practice groups and departments to identify recurring pain points and training needs.
  • Help standardize best practices for use of the firm's legal technology tools.
  • Promote awareness of underutilized application features that can improve productivity.
  • Assist with onboarding new attorneys and staff on core firm applications.
  • Identify opportunities to streamline manual or repetitive processes using tools such as Microsoft Power Automate.
  • Assist in designing, testing, documenting, and supporting basic workflow automations.
  • Work with users to understand business requirements and translate them into practical technology solutions.
  • Support continuous improvement initiatives involving document workflows, approvals, notifications, reporting, and task automation.
  • Collaborate with IT team members on integrations between Microsoft 365, Aderant, iManage, and other systems where appropriate.
  • Coordinate with application vendors for support, troubleshooting, training, and product information.
  • Participate in application-related projects, upgrades, implementations, and pilots.
  • Track issues, enhancement requests, and recurring user concerns.
  • Assist with testing and validation of new features, patches, and releases.
  • All other tasks assigned by supervisor and/or Chief Operating Officer

Required Qualifications:
  • Experience supporting business, legal, or enterprise applications.
  • Strong understanding of Microsoft 365 applications, including Outlook, Word, Excel, Teams, OneDrive, and SharePoint.
  • Strong communication skills with the ability to work effectively with attorneys, staff, vendors, and IT personnel.
  • Ability to explain technical concepts in clear, practical, and non-technical language.
  • Strong troubleshooting and problem-solving skills.
  • Ability to create clear documentation, training materials, and user guides.
  • Ability to work independently in a remote environment.
  • Strong organizational skills and ability to manage multiple priorities.
  • Candidates must work in one of the states where the firm operates: Alabama, Georgia, Florida, Mississippi, or Tennessee.

Preferred, but not required:
  • Experience in a law firm or professional services environment.
  • Experience with Aderant, iManage, Harvey, Microsoft Power Automate, Foxit, or Kofax Power PDF.
  • Familiarity with AI tools used in legal or professional services environments.
  • Experience creating and delivering training to attorneys, paralegals, legal assistants, or administrative teams.
  • Experience with workflow automation, reporting, or process improvement.
  • Familiarity with legal confidentiality, client data protection, and ethical technology use.
  • Basic understanding of SQL, reporting tools, or data analysis is a plus.

Office Culture:
  • Strong, close-knit team with a supportive and easy-going environment.
  • Emphasis on teamwork, accountability, and continuous improvement.

Please send your resume and salary requirements to jamiller@carrallison.com. Be part of a firm that values your potential and empowers your success.

Apply