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Information Technology Assistant Jobs in Springville, AL

Fusion HCR

Tech Support Analyst

Birmingham, AL

Escalate issues that require additional technical expertise while maintaining ownership through resolution. * Assist with IT projects, system implementations, equipment management, and other ...

Support Tech LLC

Field Service Engineer

Birmingham, AL · On-site

$50 - $70/hr

Support desktop environments by managing computer hardwarecomponents and peripherals while ensuring compliance with security protocols. Assist with IT support requests via help desk channels ...

New

GPC - Genuine Parts Company

Agile PMO Intern

Birmingham, AL

$14 - $18.75/hr

Collaborate with teams to capture requirements, meeting notes, and project artifacts * Assist with ... Work with business and technology stakeholders to keep project information accurate and current

New

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All JobsInformation Technology JobsInformation Technology Assistant JobsInformation Technology Assistant Jobs in Springville, AL

Information Technology Assistant information

See Springville, AL salary details

$10

$21

$36

How much do information technology assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for information technology assistant in Springville, AL is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.92 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.
More about Information Technology Assistant jobs

What job categories do people searching Information Technology Assistant jobs in Springville, AL look for?

The top searched job categories for Information Technology Assistant jobs in Springville, AL are:

What cities near Springville, AL are hiring for Information Technology Assistant jobs?

Cities near Springville, AL with the most Information Technology Assistant job openings:

Information Technology Assistant jobs near you

IT Helpdesk/Systems Support

Motion Recruitment Partners, LLC

Birmingham, AL • On-site

Other

Re-posted 3 days ago

Job description

Enjoy onsite work with a team, have scripting experience and live in the Birmingham area? We have an IT System Support Analyst opening that might be a fit. In this role you will work the ticket cue, help with end of lease and answer incoming calls. T
Contract Duration: 6 months +
Required Skills & Experience
  • High School diploma or equivalent, college degree preferred.
  • 2-4 years' experience installing, configuring and resolving complex PC support issues
  • Should possess strong customer service skills and good verbal communications skills.
  • Should possess strong working knowledge of Microsoft Office applications, Windows, O365 and Active Directory.
  • Should possess good analytical/trouble shooting skills.
  • Previous ticketing system experience is nice to have.
  • Should have A+ certification and possess good written skills.
  • Scripting or automation of processes/ideally PowerShell
What You Will Be Doing
Daily Responsibilities
  • Provide first-level support and problem resolution for internal and external customers; point of contact for system related problems; setup and configure branch and desktop printers; monitor the wide area network.
  • Provide excellent customer service.
  • Must complete time critical assignments on time to meet company goals and customer deadlines.
  • Understands potential to be required to be on-call on nights or weekends or work weekend and night shifts
  • Must enter all work into ticketing system
  • Must comply with all policy and procedures of the company
  • Complete assigned tasks as assigned by the System Support Manager
  • Install and configure replacement PCs and peripherals.
  • Perform physical duties related to PC deployments and repair (crawling under desks, packing/unpacking PCs, shipping of hardware)
  • Provide support for PCs, printers, scanners, aircards and PDA devices.
  • Assist the LAN/Server department with research and evaluation on a wide range of current and new PC products and technical information.
  • Perform on-sight technical PC support for corporate personnel.
  • Ensures compliance with company's Performance Standards, with proper recognition of investment for long-term growth.
  • Recommend products as required and in accordance with polices.

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