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Information Technology Assistant Jobs in Ridgeland, MS

Brown Group Companies

IT Support Tech

Ridgeland, MS

$18.75 - $25.50/hr

The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support.

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support.

Accord Technologies Inc.

IT Audit support

Jackson, MS · On-site

Contract The contractor will provide audit and compliance support services to assist with preparing ... information technology audits. - Prepare and coordinate audit responses and evidence submissions ...

MDB Health Services

IT Systems Specialist

Flowood, MS · On-site

Description : The role of the IT Systems Specialist will be responsible for providing training ... Manage company-wide network security tools, firewalls, and filtering * Assist in the planning ...

Marmon

IT Support Specialist

Pearl, MS · On-site

... * Assist with IT onboarding/offboarding, software deployments, and small-scale projects such as system upgrades or device rollouts * Collaborate with the IT team, production supervisors, and vendors ...

Baker Donelson

Legal IT Project Coordinator

Jackson, MS · On-site

Work with the PMO team to improve PMO operations, procedures, policies, and execution. * Assist IT Project Managers with educating interested Firm parties on project management concepts, methods, and ...

Noblesoft Technologies

IT Audit Consultant

Jackson, MS · On-site

Primary responsibilities include: - Assist with planning, coordinating, and supporting information technology audits. - Prepare and coordinate audit responses and evidence submissions. - Assist with ...

Morgan White Group

IT Helpdesk Specialist I

Ridgeland, MS · On-site

The Information Technology Help Desk Specialist I reports to the I.T. Manager of the IT Department ... Follow established procedures, security standards, and escalation guidelines * Assist with ...

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How much do information technology assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for information technology assistant in Ridgeland, MS is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.
More about Information Technology Assistant jobs

What are the most commonly searched types of Information Technology jobs in Ridgeland, MS?

The most popular types of Information Technology jobs in Ridgeland, MS are:

What job categories do people searching Information Technology Assistant jobs in Ridgeland, MS look for?

The top searched job categories for Information Technology Assistant jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Information Technology Assistant jobs?

Cities near Ridgeland, MS with the most Information Technology Assistant job openings:

Information Technology Assistant jobs near you
Infographic showing various Information Technology Assistant job openings in Ridgeland, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,284 per year, or $18.9 per hour.

IT Support Tech

Ridgeland, MS

Brown Group Companies
51 - 200 employees
Learn more about Brown Group Companiesexternal

$18.75 - $25.50/hr

Full-time

Posted 16 days ago

Job description

We are seeking a dependable and customer-focused IT Support Technician to provide assistance to ensure the smooth operation of our organization’s technology systems. The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational.

Job Summary:  The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support.

Essential Functions and Responsibilities:

  • Lives and models BROWN VALUES in everything we do.
  • Install Micro Markets:
    • Physically secure equipment in cabinets
    • Determine the best location for cameras and physically install security cameras to observe products and purchases. 
    • Determine best network / internet connection available (customer provided/wireless.)
  • Technical Support for Brown Group Companies
    • Assist with smartphones and technical issues
    • Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile devices, and other IT equipment.
    • Troubleshoot applications, software, and devices
  • Set up new user accounts, workstations, software, and equipment.
  • Report outstanding issues that are not resolved that day
  • Participate in all IT department projects as needed
  • Assist with software updates, system maintenance, backups, and security procedures.
  • Follow IT security policies and help protect company systems and data.

Physical Demands:

  • Able to lift 10 lbs. frequently and 40 lbs. intermittently
  • Able to bend, stoop and climb on an intermittent basis.
  • Must be able to stand, walk, and sit for prolonged periods of time.

Work Environment:

  • Position will work in various settings including office, industrial spaces, and breakrooms.
  • Exposed to cold, hot, and rainy conditions.
  • Significant time spent traveling to locations.
  • Valid driver's license and approved driving record.
  • 2-year associates degree a plus.
  • Strong written and verbal communication skills.
  • Knowledge of client/server infrastructure concepts, theories, and applications.
  • Experience with Microsoft Office 365 required
  • Windows 7 and 10 experience
  • IOS and android knowledgeable
  • Must use personal vehicle to travel to locations and will receive mileage reimbursement.
  • Understanding of network security and necessity
  • Knowledge of network cabling a plus

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