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Entry Level Information Technology Jobs in Ridgeland, MS

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS · On-site

$13 - $17.25/hr

We are offering paid training with this role, which can be a great entry-level opportunity for ... For further information, please review the Know Your Rights notice from the Department of Labor.

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS · On-site

$13 - $17.25/hr

We are offering paid training with this role, which can be a great entry-level opportunity for ... For further information, please review the Know Your Rights notice from the Department of Labor.

Eaton

Manufacturing Engineer

Jackson, MS · On-site

$71K/yr

... Industrial Engineering Technology from an accredited institution. • Entry level 0-2 yrs ... of information or access to hardware which is subject to the International Traffic in Arms ...

Eaton Aerospace

Manufacturing Engineer

Jackson, MS · On-site

$71K - $80K/yr

... Industrial Engineering Technology from an accredited institution. • Entry level 0-2 yrs ... of information or access to hardware which is subject to the International Traffic in Arms ...

Eaton Aerospace

Manufacturing Engineer

Jackson, MS

$80K/yr

... Industrial Engineering Technology from an accredited institution. • Entry level 0-2 yrs ... of information or access to hardware which is subject to the International Traffic in Arms ...

QCHI

Customer Service Representative

Richland, MS · On-site

$13.75 - $18.75/hr

The Customer Service Representative opportunity is a Full-Time entry-level position that has great ... To meet these customer needs, improvements in technology, product/process development and ...

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All JobsInformation Technology JobsEntry Level Information Technology JobsEntry Level Information Technology Jobs in Ridgeland, MS

Entry Level Information Technology information

See Ridgeland, MS salary details

$9

$18

$32

How much do entry level information technology jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level information technology in Ridgeland, MS is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available to candidates with minimal experience, making them accessible for newcomers to the IT field.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and exposure to hardware, software, and networking. These roles typically require basic knowledge of operating systems, troubleshooting, and certifications like CompTIA A+ and can lead to more advanced positions in cybersecurity, network administration, or systems analysis.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.
What are the most commonly searched types of Information Technology jobs in Ridgeland, MS? The most popular types of Information Technology jobs in Ridgeland, MS are:
What job categories do people searching Entry Level Information Technology jobs in Ridgeland, MS look for? The top searched job categories for Entry Level Information Technology jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Entry Level Information Technology jobs? Cities near Ridgeland, MS with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Ridgeland, MS as of July 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,284 per year, or $18.9 per hour.

IT Support Engineer I

The Solutions Team Inc

Flowood, MS

Other

Medical, PTO

Re-posted 21 days ago

Job description

Description

Position Overview

The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users. This position focuses on ticket triage, Level 1 troubleshooting, and timely resolution or escalation of issues while maintaining professional communication and accurate documentation.

Key Responsibilities & Daily Tasks

  • Monitor and respond to incoming service tickets within SLA guidelines
  • Provide remote support via phone, email, and remote access tools
  • Perform Level 1 troubleshooting for Windows, macOS, and Microsoft 365
  • Manage user accounts and basic Active Directory tasks
  • Perform basic networking troubleshooting (DNS, DHCP, VPN, Wi-Fi)
  • Document all work clearly and professionally
  • Escalate issues to Level II Engineers when appropriate
  • Assist with onboarding and offboarding tasks
  • Participate in on-call rotation as assigned


Requirements

Required Skills & Qualifications

  • 1-3 years of help desk or desktop support experience (MSP preferred)
  • Strong working knowledge of Windows and Microsoft 365
  • Foundational networking knowledge
  • Strong communication and customer service skills

Preferred Qualifications

  • CompTIA or Microsoft certifications
  • Experience with ConnectWise, N-able, BeyondTrust, Huntress
  • Basic PowerShell knowledge
  • macOS/iOS support experience

Benefits & Perks

  • Paid Time Off (PTO) and company-observed paid holidays
  • Health insurance options for eligible employees
  • CrewHu employee recognition and rewards program
  • $50 monthly cell phone stipend
  • Company-provided equipment and tools
  • Ongoing training and professional development opportunities

Apply