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Information Technology Assistant Jobs in Lombard, IL

Confidential

IT ASSISTANT

South Holland, IL · On-site

$16.75 - $22.75/hr

Job Title: IT Assistant Department: Information Technology Reports To: IT Manager SUMMARY: Assists the IT Manager in providing various IT support services to all departments and users by performing ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

GIA Publications, Inc.

Technology Assistant

Chicago, IL · On-site

$55K - $60K/yr

GIA Publications, Inc. is seeking a Technology Assistant. This hybrid position (with occasional ... Required Qualifications: * 1-3 years of experience in a technical support, IT operations, or web ...

Next Step Systems LTD

IT Manager

Chicago, IL · Hybrid

$97.90K - $120.10K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

Next Step Systems

IT Manager

Chicago, IL · On-site

$97.90K - $120K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

Next Step Systems

IT Manager

Northbrook, IL · On-site

$96.40K - $118.20K/yr

The ideal IT Manager will be able to develop a strategic plan to implement an IT roadmap for projects and assist the company in achieving its business objectives and ambitious goals. This position is ...

Next Step Systems LTD

IT Manager

Northbrook, IL · On-site

$97.40K - $119.50K/yr

The ideal IT Manager will be able to develop a strategic plan to implement an IT roadmap for projects and assist the company in achieving its business objectives and ambitious goals. This position is ...

Sumitomo Electric

IT Technician

Mount Prospect, IL · On-site

$20 - $22/hr

Work on IT projects as directed by management * Assist in technical upgrading and maintaining desktop systems * Assist management in creating training materials pertaining to computer troubleshooting ...

Trova

IT Manager

Buffalo Grove, IL

$130K - $150K/yr

IT Manager - Infrastructure Operations Must live within 25 Miles of Wheeling,IL Location: Northern ... assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and ...

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Information Technology Assistant information

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How much do information technology assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for information technology assistant in Lombard, IL is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.17 per hour, depending on experience, location, and employer.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

More about Information Technology Assistant jobs
What are the most commonly searched types of Information Technology jobs in Lombard, IL? The most popular types of Information Technology jobs in Lombard, IL are:
What are popular job titles related to Information Technology Assistant jobs in Lombard, IL? For Information Technology Assistant jobs in Lombard, IL, the most frequently searched job titles are:
What job categories do people searching Information Technology Assistant jobs in Lombard, IL look for? The top searched job categories for Information Technology Assistant jobs in Lombard, IL are:
What cities near Lombard, IL are hiring for Information Technology Assistant jobs? Cities near Lombard, IL with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you
IT ASSISTANT

IT ASSISTANT

Confidential

South Holland, IL • On-site

$16.75 - $22.75/hr

Full-time

Posted 18 days ago

Job description

Job Title: IT Assistant

Department: Information Technology

Reports To: IT Manager

SUMMARY:

Assists the IT Manager in providing various IT support services to all departments and users by performing the following duties:


ESSENTIAL DUTIES AND RESPONSIBILITES

Include the following:

  • Performs initial troubleshooting at all sub-buildings as assigned by the IT Manager.

This entails:

  1. Receiving service call assignments from the IT Manager or directly from the users. Such assignments will be limited to hardware and software issues affecting the proper operation of individual computers and peripherals (internet, email, network access, print routing, etc.). That may eventually involve networking issues.
  • Installs computers, printers, and software upgrades on all computers as assigned by the IT Manager.
  • Performs pro-active computer and software maintenance on a schedule set by the IT Manager.
  • Identifies and removes duplicate database entries. Assists the departments as needed in database related activities in order to improve the Assistant’s understanding of company activities.
  • Supports users and departments in databases, MS Dynamics CRM, MSI, Visual GA, ADP, Email, and Office productivity software.
  • Assists in maintaining the telephone system. Replace defective phone units, set up phone users, reboot control units and expansion panels.
  • Maintains all wireless devices (cell phones, tablets and laptops).
  • Maintains the company's computer labs and instructs lab users on basic word processing, email, and internet surfing.
  • Collaborate with the IT Team to implement and manage IT infrastructure projects.
  • Complies with personnel policies and procedures.
  • Maintains the confidentiality of the IT system, as well as protecting and securing the integrity of the IT system and data.
  • Assists the IT Manager in making approved purchases of equipment from approved vendors.
  • Performs other duties as assigned.

QUALIFICATIONS

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

REQUIREMENTS

  • Proven experience as an IT Assistant or in a similar role.
  • Familiarity with hardware, software, and networking concepts.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team.
  • Basic knowledge of data security and privacy practices.

EDUCATION AND/OR EXPERIENCE

  • High school diploma or general education degree (GED) and three years of related experience; or equivalent combination of education and experience. Associate degree in Information Technology or related field.
  • CompTIA A+ Certification required. CCNA certification desired but not required.
  • The individual must take all necessary trainings to improve their skills.

SPECIFIC SKILLS

  • Proficiency in Windows 7, 8, 10, and 11, Microsoft Office 365 (Word, Excel, Access, Outlook, and PowerPoint), Social media services.
  • Ability to quickly diagnose computer hardware and software issues and resolve them independently.
  • Proven ability to setup computer systems and peripherals and install all productivity software.
  • Basic knowledge of the workings of a computer and the most common peripherals.
  • Ability to work independently and utilize good judgment to protect the integrity of the IT system and data.