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Information Technology Assistant Jobs in Butler, PA

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Self-manage in a way that allows flexibility to support multiple tasks at any given time * Assist ... IT Services team, as well as end users * End-user Account Management * Build and maintain ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Self-manage in a way that allows flexibility to support multiple tasks at any given time * Assist ... IT Services team, as well as end users * End-user Account Management * Build and maintain ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA

$20.75 - $28.50/hr

Self-manage in a way that allows flexibility to support multiple tasks at any given time * Assist ... IT Services team, as well as end users * End-user Account Management * Build and maintain ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA

$20.75 - $28.50/hr

Self-manage in a way that allows flexibility to support multiple tasks at any given time * Assist ... IT Services team, as well as end users * End-user Account Management * Build and maintain ...

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Information Technology Assistant information

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How much do information technology assistant jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for information technology assistant in Butler, PA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is the role of IT assistant?

An IT assistant provides technical support for computer systems, software, and hardware within an organization. They troubleshoot issues, install and maintain equipment, and may assist with network setup and security. Strong problem-solving skills and knowledge of operating systems and common software are essential for this role.

What are the key skills and qualifications needed to thrive as an Information Technology Assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

What does an Information Technology Assistant do?

An Information Technology Assistant supports the IT department by helping maintain computer systems, troubleshooting technical issues, and assisting staff with software or hardware problems. They may also help with installing new equipment, setting up user accounts, and ensuring the security and efficiency of the organization's technology infrastructure. Their role is essential in keeping daily operations running smoothly and supporting other employees with their technology needs.

What Is the Job of an Information Technology Assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What is an information technology assistant?

An information technology assistant is a professional who provides technical support, troubleshooting, and maintenance for computer systems, networks, and software. They often assist with hardware setup, software installation, and user support, requiring knowledge of operating systems, networking, and common IT tools.

How does an Information Technology Assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What jobs pay 4000 a week without a degree?

An Information Technology Assistant typically does not earn $4,000 a week without a degree; however, some high-paying roles in tech, such as freelance software developers, cybersecurity consultants, or IT project managers with experience and certifications, can reach or exceed that level. These roles often require specialized skills, certifications, or extensive experience rather than formal degrees alone.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What IT career is best for beginners?

Entry-level IT careers such as help desk technician, IT support specialist, or computer support technician are suitable for beginners. These roles typically require basic knowledge of computer hardware, software, and troubleshooting skills, often supported by certifications like CompTIA A+ or Network+. Gaining hands-on experience and foundational certifications can help start a career in IT.
More about Information Technology Assistant jobs
What are the most commonly searched types of Information Technology jobs in Butler, PA? The most popular types of Information Technology jobs in Butler, PA are:
What job categories do people searching Information Technology Assistant jobs in Butler, PA look for? The top searched job categories for Information Technology Assistant jobs in Butler, PA are:
What cities near Butler, PA are hiring for Information Technology Assistant jobs? Cities near Butler, PA with the most Information Technology Assistant job openings:
Information Technology Assistant jobs near you
IT Support Technician

IT Support Technician

SOUTH COLLEGE

Cranberry Township, PA • On-site

$20.75 - $28.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

South College rating

7.4

Company rating: 7.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

336th of 612 rated colleges and universities

Job description

Benefits
  • Front Loaded PTO
  • Tuition Assistance
  • Medical, Dental, Vision
  • 401(k) - with Employer Contribution

South College - We are one of the nation's fastest growing institutions of higher learning ... come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
20,000 Students
10 Campuses
Competency Based Education
Online
Essential Duties and Responsibilities:
  • Document incoming helpdesk requests using internal ticketing system
  • Install, repair and maintain desktop and laptop computers, peripherals and related systems
  • Provide end user support via remote assistance, in person and telephone.
  • Support and enforce company information policies and procedures.
  • Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone
  • Assist in maintaining hardware and software inventory for asset management.
  • Install and support AV equipment for classrooms, conference rooms and auditoriums
  • Demonstrate broad knowledge of technology principles, practices, and procedures
  • Self-manage in a way that allows flexibility to support multiple tasks at any given time
  • Assist in updating support documents within knowledge management for the IT Services team, as well as end users
  • End-user Account Management
  • Build and maintain relationships across departments
  • Complex Cognitive activities
  • Advanced verbal and written communication often in stressful situations involving students or co-workers
  • Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace
  • Other duties may be assigned

Requirements
Education
  • Preferred: Associate degree in Computer Science or equivalent experience

Experience Required:
  • 2+ years of overall IT experience
  • 2+ years' experience supporting Microsoft Office applications, Microsoft Windows and Apple Mac OS environment
  • Knowledge of network security practices and Antivirus software
  • Exceptional analytic and problem-solving skills
  • Self-motivated and able to work across diverse technical and non-technical teams
  • Good written, verbal and interpersonal communication skills
  • Exceptional Customer-oriented attitude

Licensure
  • ITIL (foundational level, but exposure to more detail than foundation is often necessary)

What South College employees say

Pay

Hours and flexibility

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