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Remote Information Technology Jobs in Butler, PA

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Remote Information Technology information

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$12

$26

$50

How much do remote information technology jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote information technology in Butler, PA is $26.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $31.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote information technology?

To thrive in a Remote Information Technology role, you need a solid foundation in IT systems, troubleshooting, and network management, often demonstrated through a degree in computer science or related field. Familiarity with remote collaboration tools, cybersecurity measures, and certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional are highly beneficial. Strong communication, time management, and proactive problem-solving abilities are crucial soft skills for excelling in a remote environment. These skills ensure you can effectively support and secure systems, collaborate with distributed teams, and maintain productivity without in-person oversight.

How does working remotely in information technology impact collaboration and communication with team members?

Working remotely in Information Technology often means collaborating with team members across different locations and time zones, primarily through digital channels like video meetings, chat platforms, and project management tools. Clear and proactive communication is essential to ensure everyone stays aligned on project goals, deadlines, and troubleshooting efforts. Teams frequently schedule regular check-ins and utilize shared documentation to keep workflows transparent and efficient. While you may have fewer face-to-face interactions, most organizations in this field provide structured virtual support and training to help you integrate smoothly with your colleagues and stay connected.

What is a remote information technology?

A Remote Information Technology (IT) job involves performing IT-related tasks, such as software development, cybersecurity, system administration, or technical support, from a remote location rather than an office. These roles rely on internet connectivity, cloud-based tools, and collaboration software to manage and support IT infrastructure. Remote IT jobs offer flexibility and can be done from anywhere, making them ideal for professionals looking for work-life balance. Companies hiring for remote IT roles often seek skilled individuals who can troubleshoot technical issues, develop software, or manage networks independently.

What are the most commonly searched types of Information Technology jobs in Butler, PA?

The most popular types of Information Technology jobs in Butler, PA are:

What are popular job titles related to Remote Information Technology jobs in Butler, PA?

For Remote Information Technology jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Remote Information Technology jobs in Butler, PA look for?

The top searched job categories for Remote Information Technology jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Information Technology jobs?

Cities near Butler, PA with the most Remote Information Technology job openings:

Infographic showing various Remote Information Technology job openings in Butler, PA as of August 2026, with employment types broken down into 74% Full Time, 10% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,326 per year, or $26.6 per hour.

Helpdesk Representative - French Speaking

Fire Fighter Sales & Service Co.

Cranberry Township, PA โ€ข Remote

$16.75 - $21.50/hr

Full-time

Posted 4 days ago


Job description

As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help resolve hardware, software, and connectivity issues, document support interactions, and ensure timely resolution or escalation of IT incidents. This role is ideal for someone who enjoys problem-solving, communicating with others, and delivering excellent customer service in a fast-paced IT support environment.
Key Responsibilities
Provide first-level technical support to field users and internal users over the phone.
Troubleshoot issues related to Windows operating systems, Dell hardware, and company applications.
Guide users through problem-solving steps to resolve incidents effectively and efficiently.
Document all calls, troubleshooting steps, and resolutions using internal ticketing systems.
Escalate complex or unresolved issues to higher-level support teams as appropriate.
Follow established IT procedures and contribute to the continuous improvement of support documentation.
Maintain professionalism and patience when assisting non-technical users.
________________________________________
Minimum Qualifications
Strong verbal communication and customer service skills in French Language.
Associate degree or equivalent experience in Information Technology, Computer Science, or a related field.
1+ years of experience providing phone-based or remote IT support.
Basic understanding of Windows operating systems and Dell hardware platforms.
Familiarity with IT service management concepts (e.g., ticketing systems and incident tracking).
________________________________________
Preferred Skills
Experience using remote access tools and troubleshooting utilities.
Strong analytical and problem-solving abilities for hardware and software issues.
Understanding of basic networking concepts and connectivity troubleshooting.
Ability to manage multiple support cases simultaneously.
Clear and concise documentation and communication skills.
________________________________________
Success Factors
The ideal candidate will demonstrate:
Strong communication and customer service skills.
Dependability and accountability in managing assigned tickets.
Attention to detail and adherence to support procedures.
Initiative to learn and improve support processes.
Comfort working in a structured, high-volume support environment.
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