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Information Services Jobs (NOW HIRING)

Shriners Children's

Project Manager, Information Services

$100K - $119K/yr

The Project Manager, Information Services is responsible for leading multiple healthcare IT projects (and/or multiple subprojects of a program) of various sizes and complexity. To be successful, the ...

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Information Services information

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$8

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How much do information services jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for information services in the United States is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $9.86 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in information services, and how can they be addressed?

Professionals in Information Services often encounter challenges such as managing rapidly changing technology, handling large volumes of data, and ensuring information security. Adapting to new software and staying updated with industry standards can be demanding, but ongoing professional development and collaboration with IT and security teams help address these issues. Additionally, working closely with end-users to understand their needs and providing effective support can enhance service quality and job satisfaction.

What are the key skills and qualifications needed to thrive in information services?

To excel in Information Services, you need a solid background in information management, data analysis, and IT systems, often supported by a degree in information science, computer science, or a related field. Familiarity with database management systems, enterprise software, and sometimes certifications like ITIL or CompTIA are commonly required. Strong problem-solving abilities, communication skills, and attention to detail distinguish top performers in this role. These competencies ensure efficient management, security, and accessibility of information critical to organizational operations.

What is the difference between Information Services vs Library Technician?

AspectInformation ServicesLibrary Technician
Required CredentialsTypically requires a bachelor's degree in information science, library science, or related fieldUsually requires a diploma or associate degree in library technology or related field
Work EnvironmentLibraries, information centers, corporate settings, government agenciesPublic, academic, or special libraries
Employer & Industry UsageUsed across various sectors including education, government, and private companiesPrimarily in library settings, supporting library operations and patron services
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for roles focused on library support and cataloging

Information Services and Library Technicians both work with information management, but Information Services roles often require higher education and serve broader industries, while Library Technicians focus specifically on library operations and patron assistance.

What is information services?

Information Services refers to the department or professionals within an organization responsible for managing information resources, technology systems, and data services. This includes overseeing computer networks, databases, software applications, and information security to support business operations. Information Services teams ensure that employees have access to the technology and data they need, maintain system reliability, and protect sensitive information. Their work is critical to organizational efficiency and the secure use of digital resources.
More about Information Services jobs

What cities are hiring for Information Services jobs?

Cities with the most Information Services job openings:

What are the most commonly searched types of Information Services jobs?

The most popular types of Information Services jobs are:

What states have the most Information Services jobs?

States with the most job openings for Information Services jobs include:

Information Services jobs near you
Infographic showing various Information Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,203 per year, or $16 per hour.

Service Desk Technician I (IT/Information Services)

TidalHealth

Salisbury, MD

$19.51 - $29.27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

TidalHealth rating

6.3

Company rating: 6.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers

Job description

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. Our hospitals have been named among the Top 5 percent of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and residency programs to grow both personally and professionally.

Service Desk Technician I Position Summary

The Service Desk Technician I performs a wide variety of tasks including the provision of front line problem isolation and resolution services to Information Services’ customers. In addition, this position is responsible for operation of all computer processors and peripheral devices, key entry activities, computer system backups, restart/recovery of system processes, archiving of system tapes and monitoring system and network performance. The most significant task that the Service Desk Technician I performs is providing technical user support through the Service Desk.

Service Desk Technician I Position Requirements

Education

  • High school Diploma is required.
  • Vocational degree in computer or systems operations is preferred. 

Experience

  • Minimum of two years experience supporting Windows products, or a Bachelor's Degree in an IT field with coursework including support of Windows-based systems, in lieu of experience.
  • Experience operating or supporting Windows products is required.
  • Previous customer support experience highly desired.
  • Excellent verbal and written communication skills are required.
  • Experience demonstrating good problem-solving and resolution skills necessary.

Service Desk Technician I Benefits

  • At TidalHealth, full-time employees working at least 72 hours per pay period, part-time employees working at least 36 hours per pay period and part-time employees working at least 30 hours or more on weekends only are eligible for benefits.
  • Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

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