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Information Services Associate Jobs in Ohio (NOW HIRING)

Heights Libraries

Adult Services Associate

South Euclid, OH · On-site

$15.50 - $20.75/hr

... Services Associate to join our team at the Noble Road Branch . This part-time position plays a ... clearly explain information to others. • Ability to work independently and as part of a ...

Heights Libraries

Adult Services Associate

Cleveland, OH · On-site

$15.25 - $20.25/hr

... Services Associate to join our team at the Lee Road Branch . This part-time position plays a ... clearly explain information to others. • Ability to work independently and as part of a ...

K2services

Office Services Associate

Cincinnati, OH · On-site

$15.25 - $19.25/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... genetic information, veteran or military status, or any other characteristic protected by ...

STRS Ohio

Office Services Associate

Columbus, OH · On-site

$20/hr

... seeking an associate to join the Office Services team. Established in 1920 and serving Ohio ... genetic information, sexual orientation, or caregiver status, in making employment-related ...

STRS Ohio

Office Services Associate

Columbus, OH · On-site

$20/hr

... seeking an associate to join the Office Services team. Established in 1920 and serving Ohio ... genetic information, sexual orientation, or caregiver status, in making employment-related ...

Strsoh

Office Services Associate

Columbus, OH

$20/hr

... seeking an associate to join the Office Services team. Established in 1920 and serving Ohio ... genetic information, sexual orientation, or caregiver status, in making employment-related ...

K2services

Office Services Associate

Cleveland, OH · On-site

$20 - $24/hr

The Hospitality Associate serves as a highly visible point of contact for employees, clients, and ... genetic information, veteran or military status, or any other characteristic protected by ...

Kenwood

Guest Services Associate

Cincinnati, OH · On-site

$14.25 - $17.25/hr

Guest Services/ Virtual Reality Department/Location: FOH Supervisor: General Manager/ Operations ... Safely serving fudge to guests, as well as communicating information about allergies * Maintaining ...

Envision Cinemas

Guest Services Associate

Cincinnati, OH · On-site

$14.25 - $17.25/hr

... information about allergies • Maintaining a clean and visually appealing fudge display • Communicate with managers when guests communicate any service issues • Ensure Guest Services operations ...

Kenwood

Guest Services Associate

Cincinnati, OH

$14.25 - $17.25/hr

... communicating information about allergies Maintaining a clean and visually appealing fudge display Communicate with managers when guests communicate any service issues Ensure Guest Services ...

United Dairy Farmers

GUEST SERVICE ASSOCIATE

Glendale, OH · On-site

$11.50 - $13.50/hr

Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week ... For further information, please review the Know Your Rights notice from the Department of Labor.

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All JobsInformation Services Associate JobsInformation Services Associate Jobs in Ohio

Information Services Associate information

What are the key skills and qualifications needed to thrive as an information services associate?

To thrive as an Information Services Associate, you generally need strong research abilities, attention to detail, and a bachelor’s degree in information science, library science, or a related field. Familiarity with database management systems, online research tools, and information retrieval software is typically required. Outstanding communication, customer service, and problem-solving skills help set top performers apart. These skills ensure efficient information access and support for users, contributing to effective organizational knowledge management.

What are some typical challenges an information services associate might face when supporting multiple departments?

Information Services Associates often support a variety of teams, which means they need to juggle diverse requests and prioritize tasks efficiently. One common challenge is balancing the immediate needs of different stakeholders while ensuring data integrity and security. Additionally, they must quickly learn new software or systems adopted by various departments, requiring adaptability and strong communication skills. Successful associates proactively set realistic expectations and maintain clear communication with all teams involved.

What is the difference between Information Services Associate vs Library Technician?

AspectInformation Services AssociateLibrary Technician
Required CredentialsAssociate's degree or relevant certificationAssociate's degree in library technology or related field
Work EnvironmentPublic libraries, educational institutions, corporate info centersPublic and academic libraries, archives
Employer & Industry UsageLibraries, educational institutions, government agenciesLibraries, archives, museums
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for technical support in library settings

The main difference is that Information Services Associates typically focus on customer service, information retrieval, and assisting users in various settings, while Library Technicians often handle cataloging, shelving, and technical library tasks. Both roles require similar educational backgrounds and are found in library environments, but their specific duties differ slightly.

What is an information services associate?

Information Services Associates are professionals who assist with managing, organizing, and distributing information within an organization. They typically support information systems, maintain databases, respond to information requests, and ensure data accuracy and accessibility. Their work may involve customer service, technical support, and administrative tasks related to information management. Information Services Associates play a key role in helping organizations make informed decisions by providing accurate and timely information.
What are the most commonly searched types of Information Services jobs in Ohio? The most popular types of Information Services jobs in Ohio are:
What are popular job titles related to Information Services Associate jobs in Ohio? For Information Services Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Information Services Associate jobs in Ohio look for? The top searched job categories for Information Services Associate jobs in Ohio are:
What cities in Ohio are hiring for Information Services Associate jobs? Cities in Ohio with the most Information Services Associate job openings:
Information Services Associate jobs near you
Infographic showing various Information Services Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Guest Services Associate (Float)

Ronald McDonald House Southwest Ohio

Dayton, OH

$23/hr

Full-time

Posted 5 days ago

Job description

At Ronald McDonald House Southwest Ohio we have a culture of gratitude, fun, collaboration and compassion. The Guest Service Associate must be exceptionally talented, driven, organized and – most importantly – passionate about people and helping others succeed!
The Guest Service Associate serves as one of the primary points of contact for families staying at Ronald McDonald House Dayton. This role supports the mission of Ronald McDonald House Charities by helping create and maintain a welcoming, home-like, and supportive environment for families with children receiving medical care at area hospitals. Working alongside Guest Service Managers and volunteers, the Guest Service Associate assists in welcoming families, supporting their stay, and ensuring services are delivered in accordance with organizational policies and procedures. This position works collaboratively with the Guest Service Manager team under the direction of the House Program Manager, Family Room Manager, and Program Director.
Reports to:
House Program Manager – Dayton
Family Room Manager – Dayton
Pay:
This position pays $23.00 per hour.
Job Qualifications:
• High school diploma or equivalent required
• At least two years of related experience in a family-centered hospitality, nonprofit, or human services environment
• Excellent interpersonal, listening, and written communication skills
• Ability to maintain confidentiality
• Strong computer skills and comfort using basic office software and communication platforms
• Ability to work respectfully and effectively with individuals from diverse backgrounds and cultures
Core Expectations:
• Support families with our Core Values (Collaboration, Gratitude, Integrity, Inclusion, Joy)
Competencies:
Compassion and empathy when working with families experiencing medical stress; Strong communication and active listening skills; Dependability and professionalism; Ability to work collaboratively as part of a team; Tact, discretion, and respect for confidentiality; Sound judgment, problem-solving, and decision-making skills; Flexibility and adaptability in a dynamic environment; Ability to manage multiple tasks and priorities effectively.
Key Responsibilities:
1. Promote and maintain a safe, welcoming, and respectful environment for families that reflects RMHC SWO’s mission and Community Standards.
2. Uphold House policies and Community Standards during assigned shifts, addressing concerns as they arise and communicating issues to leadership as appropriate.
3. Manage guest applications, check-ins, check-outs, visitor registration, room checks, and survey collection.
4. Enter and maintain accurate information in the guest database and complete clear documentation of incidents and shift activity.
5. Maintain confidentiality of guest information in accordance with organizational policies and privacy standards.
6. Welcome and orient families to the House, explain amenities and Community Standards, and answer questions so families feel comfortable and supported.
7. Build positive relationships with families, listen with empathy, maintain boundaries, and refer concerns when needed.
8. Coordinate transportation for families, ensuring timely scheduling and accurate records.
9. Connect families to available resources and support services as appropriate.
10. Support family activities and special events, assist with logistics as needed, and communicate details clearly to families and staff.
11. Respond calmly to emergencies and urgent situations, following established procedures to ensure the safety of families, volunteers, and staff.
12. Address guest conflicts and behavioral concerns professionally and in accordance with House policies, supporting a respectful community environment.
13. respond to complex guest needs during assigned shifts, resolve concerns when possible, and escalate matters to leadership as appropriate
14. Supervise and support shift volunteers by welcoming them, reinforcing House procedures, providing guidance during shifts, and expressing appreciation for their service.
15. Meet with the Guest Services Manager or incoming staff at shift change to share updates and ensure continuity of information.
16. Maintain responsibility for the condition of the House during assigned shifts, including cleanliness of shared spaces, routine sanitizing, restocking supplies, and maintaining a safe and welcoming environment.
17. Ensure prepared food is packaged, labeled, and stored safely and in a timely manner in accordance with program guidelines.
18. Manage entry to the House by answering the front door, determining the reason for entry, and assisting visitors according to procedures.
19. Maintain safety and security by completing walk-throughs, monitoring cameras and access controls, and reporting concerns.
20. Submit work orders as needed and report urgent facility concerns by phone according to procedures.
21. Monitor supply levels and notify the Program Manager when items are needed to support daily operations or activities.
22. Accept in-kind and monetary donations, issue receipts according to procedure, thank donors, and share additional opportunities for support when appropriate.
23. Maintain positive working relationships with vendors, partner Houses, volunteers, McDonald’s partners, and others connected to the House.
24. Participate in staff meetings, collaborate with team members, and pursue ongoing professional development.
25. Perform additional responsibilities as assigned by Program or Chapter Leadership.
Hours:
This is a part-time position, requiring a minimum of 3 shifts per month with the option of picking up additional shifts when available. We operate 24 hours a day and this position requires schedule flexibility along with weekends and holidays.
Work Environment:
This job operates in a communal living environment. This role routinely uses standard office equipment such as computers, phones, access controls, security systems along with residential style and kitchen appliances and cleaning equipment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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