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Information Services Assistant Jobs in Decatur, GA

McClung Surveying

Customer Service Assistant

Smyrna, GA · On-site

$14/hr

We are seeking a Customer Service Assistant to join our team! You will be responsible for helping ... Provide information about the products and services * Troubleshoot and resolve product issues and ...

La Madeleine

Service Assistant LM603

Marietta, GA · On-site

$13.50 - $18/hr

We're looking for dependable, energetic team members to join our Service Assistant role, combining ... genetic information, physical or mental disability, military or veteran status, or any other ...

La Madeleine

Service Assistant LM603

Marietta, GA · On-site

$14.75 - $19.75/hr

We're looking for dependable, energetic team members to join our Service Assistant role, combining ... genetic information, physical or mental disability, military or veteran status, or any other ...

Alphabe Insight Inc

Customer Service Assistant

Atlanta, GA · On-site

$48K - $52K/yr

Your goal will be to support customer inquiries, provide accurate information, and ensure a smooth ... or in person. * Assist customers with product and service information, order processing, and ...

Alphabe Insight Inc

Customer Service Assistant

Atlanta, GA · On-site

$16.50 - $22.75/hr

We are seeking a Customer Service Assistant to support our client relations team and ensure a ... Strong attention to detail and problem-solving skills Additional Information * Competitive salary ...

Superica

SUPERICA SERVICE ASSISTANT (Dunwoody)

Atlanta, GA · On-site

$14.75 - $19.50/hr

The Service Assistant at Superica boasts a friendly and naturally curious personality, supporting ... For further information, please review the Know Your Rights notice from the Department of Labor.

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All JobsInformation Services JobsInformation Services Assistant JobsInformation Services Assistant Jobs in Decatur, GA

Information Services Assistant information

See Decatur, GA salary details

$7

$15

$22

How much do information services assistant jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for information services assistant in Decatur, GA is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $20.87 per hour, depending on experience, location, and employer.

What is a service assistant job description?

An Information Services Assistant provides support in managing information resources, assisting users with inquiries, and maintaining data or library systems. They often work in libraries, information centers, or customer service environments, utilizing tools like databases and cataloging systems to ensure efficient access to information.

What is the highest paying library job?

The highest paying library job is typically a library director or chief librarian, with salaries often exceeding $80,000 to $150,000 annually depending on the size and location of the institution. Advanced degrees, extensive experience, and leadership skills are usually required for these roles.

What is the role of IT assistant?

An IT assistant supports the technology infrastructure of an organization by troubleshooting hardware and software issues, installing updates, and maintaining computer systems. They often assist with network setup, user support, and may use tools like ticketing systems to track problems. Strong technical skills and certifications such as CompTIA A+ are common requirements.

What is an information assistant?

An information assistant is a professional who helps users find and access information, often working in libraries, information centers, or online environments. They may handle inquiries, organize resources, and use tools like databases or catalog systems to support research and information retrieval.

What are the key skills and qualifications needed to thrive as an Information Services Assistant, and why are they important?

To thrive as an Information Services Assistant, you need strong organizational skills, attention to detail, and typically a background in information management or library science. Familiarity with database systems, information retrieval tools, and cataloging software is often required. Excellent communication, customer service, and teamwork skills help you assist users and collaborate with colleagues effectively. These competencies ensure the efficient management and accessibility of information resources, supporting organizational and user needs.

What are Information Services Assistants?

Information Services Assistants are professionals who provide support in managing, organizing, and disseminating information within organizations such as libraries, educational institutions, or corporate offices. Their duties often include assisting patrons or staff with locating information resources, maintaining databases and records, and handling inquiries through various channels. They may also help with cataloging materials, troubleshooting basic technology issues, and supporting information literacy initiatives. This role requires strong organizational and communication skills, as well as attention to detail. Information Services Assistants are essential in ensuring that information is accessible and properly managed.

What is the difference between Information Services Assistant vs Library Assistant?

AspectInformation Services AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in information managementHigh school diploma; some positions may require library science coursework
Work EnvironmentLibraries, information centers, corporate settingsPublic, academic, or special libraries
Employer & Industry UsagePublic and private organizations managing information resourcesLibraries, educational institutions, archives
Common Search & ComparisonOften compared for roles involving information management and customer serviceCompared for roles focused on library operations and patron assistance

While both roles involve assisting users with information, the Information Services Assistant typically works in broader settings like corporate or public information centers, focusing on managing and providing access to information resources. The Library Assistant primarily works within libraries, supporting cataloging, shelving, and helping patrons locate materials. The roles share similar credentials but differ mainly in work environment and specific responsibilities.

What are some typical daily responsibilities of an Information Services Assistant in a library or corporate setting?

As an Information Services Assistant, your daily tasks often include assisting patrons or employees with locating resources, managing circulation desks, and answering reference questions. You may also be responsible for maintaining databases, cataloging materials, and supporting digital services. Collaboration with librarians, IT staff, and other team members is common, as is providing basic troubleshooting for library systems or electronic resources. The work environment is typically team-oriented and customer-focused, with opportunities to develop strong communication and organizational skills.
Information Services Assistant jobs near you
Infographic showing various Information Services Assistant job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,417 per year, or $15.6 per hour.
Customer Service Assistant

Customer Service Assistant

McClung Surveying

Smyrna, GA • On-site

$14/hr

Full-time

Posted 29 days ago

Job description

We are seeking a Customer Service Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Land Surveying Company