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Information Science Jobs in Raleigh, NC (NOW HIRING)

COMPASS Pathways

HEOR Science Liaison

Raleigh, NC · On-site +1

Respond to unsolicited medical information requests from payer and access stakeholders with accurate, compliant, and timely scientific content * Attend and represent the organization at managed care ...

Charter Schools USA (CSUSA)

MS Science Teacher

Cary, NC · On-site

$44K - $58K/yr

As a MS Science Teacher, you will create and implement a flexible program and classroom environment ... Incorporates into planning all diagnostic information as required in the student's Individual ...

Pwc

Kinaxis Solutions Architect, Manager

Raleigh, NC

$99K - $232K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Information Science, Data Processing/Analytics/Science - Demonstrating proficiency in Supply Chain Management Software - Excelling in strategic sourcing and procurement processes - Utilizing ...

Pwc

Supply Chain Execution Senior Associate

Raleigh, NC

$77K - $202K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Information Science, Data Processing/Analytics/Science - Demonstrating proficiency in supply chain management software - Utilizing strategic sourcing and procurement techniques - Excelling in ...

Labcorp

Information Architect

Durham, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Through our unparalleled science, data, technology and laboratory network, we advance diagnostics ... Labcorp is seeking a hybrid Information Architect in the Durham, NC location! Work Schedule: Hybrid ...

Jobtailor

Medical Science Liaison, Immunology

Raleigh, NC · On-site

$120 - $180/hr

Effectively present information to TL/HCPs and be able to respond to questions, ensuring medical ... Provide scientific support at promotional meetings by presenting scientific and clinical data, by ...

Labcorp

Information Architect

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Through our unparalleled science, data, technology and laboratory network, we advance diagnostics ... Labcorp is seeking a hybrid Information Architect in the Durham, NC location! Work Schedule: Hybrid ...

NCSU

Associate Director of Autonomous Science

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Posting Information Posting Number PG194818EP Internal Recruitment No Working Title Associate Director of Autonomous Science Anticipated Hiring Range Commensurate with education and experience ($110 ...

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All JobsInformation Science JobsInformation Science Jobs in Raleigh, NC

Information Science information

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How much do information science jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for information science in Raleigh, NC is $41.51, according to ZipRecruiter salary data. Most workers in this role earn between $28.99 and $49.52 per hour, depending on experience, location, and employer.

What is information science?

Information science is an interdisciplinary field that focuses on the collection, organization, storage, retrieval, and analysis of information. It combines aspects of computer science, library science, cognitive science, and social sciences to understand how people interact with information and technology. Information scientists often design systems and processes to manage data effectively, improve information accessibility, and support decision-making in various settings such as libraries, businesses, and research institutions.

What are the qualifications to get an information science job?

The qualifications for a career in information science (IS) include a bachelor’s degree in information systems, although librarians typically need an advanced degree. Most employers looking for librarians prefer several years of industry experience. Many of them also require passage of the PRAXIS II Library Media Specialist test or certification. Excellent organizational and technical skills are essential for either career path, and you must stay current with the technology. Interpersonal skills are also helpful, whether for dealing with the general public or other non-IT staff and colleagues.

What are the key skills and qualifications needed to thrive as an information scientist, and why are they important?

To thrive as an Information Scientist, you need a strong foundation in data management, information retrieval, and analytical research methods, typically supported by a degree in information science or a related field. Familiarity with database management systems, data analysis tools (such as SQL, Python, or R), and metadata standards is often required, along with certifications like Certified Information Professional (CIP) being advantageous. Excellent problem-solving, communication, and organizational skills help in interpreting data needs and delivering actionable insights. These competencies ensure accurate data handling, effective information dissemination, and informed decision-making in organizations.

What are some common challenges faced by information science professionals when working with large datasets, and how are these typically addressed?

Information Science professionals often encounter challenges such as data quality issues, integrating data from diverse sources, and ensuring data security when working with large datasets. Addressing these challenges typically involves using advanced data cleaning techniques, employing robust data integration tools, and collaborating closely with IT and security teams to implement strong data governance policies. Continuous learning about new data management technologies and best practices is also essential to stay effective in this dynamic field.

What is the difference between Information Science vs Data Analyst?

AspectInformation ScienceData Analyst
Required CredentialsBachelor's or Master's in Information Science, Computer Science, or related fieldsBachelor's degree in Statistics, Mathematics, or related fields; often includes certifications in data analysis tools
Work EnvironmentResearch labs, libraries, tech companies, academiaBusiness settings, finance, marketing, healthcare
Industry UsageInformation management, knowledge organization, information systemsData interpretation, reporting, data visualization

While both roles involve working with data and information, Information Science focuses on managing, organizing, and retrieving information systems, often in research or library contexts. Data Analysts primarily analyze data to generate insights for business decisions. Understanding these differences helps in choosing the right career path or job search focus.

What do you do in information science?

In information science, professionals analyze, organize, and manage data and information systems to improve access and usability. They often work with databases, information retrieval, and data analysis tools to support decision-making and knowledge management.

What jobs can I do with information science?

With a degree in information science, you can pursue roles such as data analyst, data scientist, information systems manager, database administrator, user experience designer, or information security analyst. These jobs often require skills in data management, programming, and understanding of information systems, and may involve working with tools like SQL, Python, or data visualization software.
More about Information Science jobs

What are the most commonly searched types of Information Science jobs in Raleigh, NC?

The most popular types of Information Science jobs in Raleigh, NC are:

What are popular job titles related to Information Science jobs in Raleigh, NC?

For Information Science jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Information Science jobs in Raleigh, NC look for?

The top searched job categories for Information Science jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Information Science jobs?

Cities near Raleigh, NC with the most Information Science job openings:

Information Science jobs near you
Infographic showing various Information Science job openings in Raleigh, NC as of August 2026, with employment types broken down into 9% Internship, 49% Full Time, 32% Part Time, 5% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $86,347 per year, or $41.5 per hour.

Product Manager - Active IQ

NetApp

Morrisville, NC • Remote

Full-time

Posted 5 days ago

NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 492 rated business services

Job description

Job Summary

About the Role

We're seeking an experienced Product Manager passionate about transforming the technical support experience through workflow automation, intelligent tooling, and deep operational empathy. This execution-focused role centers on making support engineers more effective, automating end-to-end support case workflows, and leveraging support data to continuously improve the customer and engineer experience. You'll own the tools, platforms, and processes that power our support organization ensuring supportability is built into everything we deliver.

Job Requirements
  • Understand technical support engineer workflows and identify improvement opportunities.
  • Drive evolution of remote support tools and support platforms.
  • Leverage AutoSupport, telemetry, and diagnostic data to improve proactive support and resolution speed.
  • Design and optimize support workflows, tooling, and data access.
  • Lead end-to-end workflow automation across support case management.
  • Define and track supportability metrics including MTTR, automation coverage, productivity, and adoption.
  • Partner with engineering to build products with strong diagnosability, logging, and supportability.
  • Promote a design-for-supportability mindset across teams.
  • Identify AI/ML opportunities for routing, diagnostics, root cause analysis, and knowledge retrieval.

Customer Experience

  • Understand customer journeys throughout the support lifecycle.
  • Translate support trends and customer feedback into product improvements.
  • Improve self-service, knowledge management, and support experiences.
  • Monitor customer metrics including CSAT, CES, NPS, and first-contact resolution.
  • Create closed-loop feedback processes between customers, support, and product teams.

Security & Compliance

  • Ensure support tools and data handling comply with security and privacy standards.
  • Partner with security and legal teams on governance and access controls.
  • Implement secure-by-default support tooling practices.

Agile Collaboration

  • Support agile squads delivering automation and customer experience initiatives.
  • Create user stories, requirements, and backlog priorities.
  • Partner with Product Owners and Scrum Masters to deliver incrementally.
  • Drive data-informed decision making and operational excellence.

Cross-Functional Leadership

  • Connect support operations, engineering, data, and customer experience teams.
  • Communicate insights and automation opportunities to leaders and stakeholders.
  • Align tooling strategy and platform investments across organizations.

Required Qualifications

  • 9-12 years of relevant experience with 8+ years in Product Management.
  • Experience supporting technical support or service organizations.
  • Proven success driving workflow automation and operational efficiency.
  • Experience managing support tools, platforms, or diagnostic applications.
  • Strong analytical and data-driven decision-making skills.
  • Experience with Jira, Confluence, agile practices, and backlog management.
  • Track record improving engineer productivity and customer satisfaction.

Preferred Qualifications

  • Experience with telemetry platforms and proactive support models.
  • Knowledge of AI-assisted diagnostics, intelligent routing, and automation.
  • Familiarity with remote support tools and knowledge management systems.
  • Understanding of supportability engineering and self-service experiences.
  • Experience using customer feedback and support KPIs to drive improvements
Education
  • Bachelor's degree in Technical Communication, English, Computer Science, Information Science, Engineering, or a related field, or equivalent experience.

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