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Information Referral Manager Jobs (NOW HIRING)

Morgan & Morgan, P.A.

Referral Manager

Miami, FL · On-site

As a Referral Manager, you'll represent Morgan & Morgan in the legal community, visiting law firms ... 9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm ...

Crye-Leike® Relocation Services

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Corporate Referral Manager

Brentwood, TN · On-site

$40K - $50K/yr

Ensure the privacy, security, and confidentiality of sensitive client and corporate information. * Coordinate commission and referral fee processing and payouts. * Manage inventory property processes ...

Prosper Infusion

Infusion Referral Manager

Tampa, FL · On-site

$45K - $85K/yr

Manage incoming referrals for Prosper Infusion, determining if we can treat the patient or if they ... information to providers and patients. * Collaborate with internal teams--including intake ...

KenCrest

PA · On-site

$60 - $80/hr

Referral Manager, LifesharingFull Time, Monday through Friday 8:30A - 4:30P (with flexibility on ... Conduct Introduction to Lifesharing Information Sessions.Coordinate and gather all required ...

KenCrest

Referral Manager, Lifesharing Full Time, Monday through Friday 8:30A - 4:30P (with flexibility on ... Conduct Introduction to Lifesharing Information Sessions. * Coordinate and gather all required ...

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Information Referral Manager information

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How much do information referral manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for information referral manager in the United States is $57,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $68,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Information Referral Manager job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 63% Full Time, 17% Part Time, and 17% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,451 per year, or $27.6 per hour.

Information & Referral Specialist

Buffalo, NY • On-site

Visually Impaired Advancement
See more jobs at Visually Impaired Advancementexternal

Other

Re-posted 18 days ago

Job description

Employment Opportunity
Information & Referral Specialist
Job Description:
VIA is seeking Information & Referral Specialists who are interested in working between 16 and 30 hours per week and have availability to support afternoon, evening and/or overnight scheduling needs. This position works in a remote capacity and is primarily responsible for answering calls, determining and addressing caller needs while collecting and documenting all required data.
Applicants will be expected to maintain flexibility in scheduling to the extent practical to support the needs of our 24-hour/7 day a week call center operations.
Essential Functions:
  • Answer and document all incoming calls in accordance with Contact Center procedure
  • Manage call volume in a timely and efficient manner
  • Assess caller needs to provide comprehensive information and make accurate referrals to appropriate agencies, programs and services
  • Schedule appointments for agency programs and collect necessary caller information
  • Complete follow ups and log calls in accordance with Contact Center procedure
  • Uphold quality assurance goals
Competencies:
  • Proficient in the use of Microsoft Office Suite
  • Demonstrate excellent internal and external customer service
  • Effectively work with individuals of diverse backgrounds
  • Comfortable communicating with individuals in crisis or experiencing high levels of stress
  • Counsel individuals with an ability to balance agency policy while displaying sensitivity to clients/colleagues
  • Adapt communication style depending on assigned duty
  • Maintain confidentiality and professionalism in a fast-paced environment
  • Demonstrate independent thinking and problem solving
  • Demonstrate detail orientation in completion of duties
  • Demonstrate patience, flexibility, and active listening
  • Effectively communicate with colleagues, customers, vendors and/or outside agencies
  • Achieve results independently and work well as part of a team
  • Maintain a calm, sensitive demeanor in an actively changing work environment
Qualifications:
  • High School diploma or equivalent
  • Two years of experience in customer service, Contact Center or human services
  • Must be live in the one of the following states: New York, Pennsylvania, North Carolina, South Carolina
  • Ability to provide documentation of legal blindness preferred but not required

VIA is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call Human Resources.

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