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Information Desk Associate Jobs in Reno, NV (NOW HIRING)

GRAND PACIFIC RESORTS INC

Front Desk Agent- FT- OVI

CA · On-site

$25 - $27/hr

All associates are obligated to support and uphold the values, expectations, policies, and ... Obtain or confirm guest information, assign rooms, and activate and distribute keys. * Occasionally ...

KSL Resorts

Front Desk Supervisor

Truckee, CA · On-site

$25 - $27/hr

Maintain the confidentiality of any and all company information, including but not limited to ... Train and develop associates on 4 Keys service standards, technical skills, standard operation ...

KSL Resorts

Front Desk Supervisor

Truckee, CA · On-site

$25 - $27/hr

Maintain the confidentiality of any and all company information, including but not limited to ... Train and develop associates on 4 Keys service standards, technical skills, standard operation ...

Caesars Entertainment

IT Specialist-Reno, NV

Reno, NV · On-site

Respond to help desk requests via phone, email, or other channels; escalate unresolved issues in a ... Associate degree in Computer Science or equivalent technical experience. * 2-3 years' experience in ...

Ceasars Entertainment

IT Specialist-Reno, NV

Reno, NV · On-site

Associate degree in Computer Science or equivalent technical experience. * 2-3 years' experience in ... Respond to help desk requests via phone, email, or other channels; escalate unresolved issues in a ...

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

This role manages user accounts and access, images and deploys devices, maintains help desk ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

HYATT Hotels

Sales Front Desk Specialist

Truckee, CA · On-site

$25/hr

Responsible for communicating updated tour availability to Sales Front Desk and Marketing ... Cross reference information and reservations in multiple computer systems to ensure customer needs ...

Caesars Entertainment

IT Specialist-Reno, NV

Reno, NV · On-site

Respond to help desk requests via phone, email, or other channels; elevate unresolved issues in a ... Associate degree in Computer Science or equivalent technical experience. * 2-3 years' experience in ...

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Showing results 21-40

All JobsInformation Desk Associate JobsInformation Desk Associate Jobs in Reno, NV

Information Desk Associate information

See Reno, NV salary details

$14

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$33

How much do information desk associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for information desk associate in Reno, NV is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

What are popular job titles related to Information Desk Associate jobs in Reno, NV?

For Information Desk Associate jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Information Desk Associate jobs in Reno, NV look for?

The top searched job categories for Information Desk Associate jobs in Reno, NV are:

Front Desk Agent- FT- OVI

CA • On-site

GRAND PACIFIC RESORTS INC
See more jobs at GRAND PACIFIC RESORTS INCexternal

$25 - $27/hr

Full-time

Re-posted 21 days ago

Job description

Position Summary/ Objective:
Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions:
  • All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
  • Check guests/owners in and out of the resort, answering any questions they may have.
  • Meet and exceed guest/owner expectations by providing exceptional customer service by phone or in person.
  • Answer a high volume of inbound calls from guests/owners.
  • Communicate effectively with guests, owners, supervisors and associates.
  • Resolve customer complaints and problems calmly and effectively.
  • Obtain or confirm guest information, assign rooms, and activate and distribute keys.
  • Occasionally assist guests with loading or unloading luggage utilizing the staircase if necessary.
  • Occasionally deliver guest request items to and from rooms.
  • Responsible for conducting all responsibilities in a professional and ethical manner.
  • Responsible for maintaining a consistent, regular attendance record.
  • Adhere to performance standards, company policies and procedures, as they relate to the department.
  • Flexibility for Shifts. Weekends needed.

Education, Skills & Experience:
The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.
  • 1+ years of related experience, preferably within the hospitality industry.
  • Professional telephone etiquette is required.
  • High school diploma or equivalent.
  • Excellent communication and organizational skills.
  • Experience in the hospitality industry (time share preferred).
  • Ability to work well in a diverse team environment.

Additional Eligibility Qualifications Required:
  • Must be available to work various shifts including weekends and holidays.
  • Must be able to successfully pass applicable auditions or skill testing, background check, physical examination and drug screening test.
  • Ability to speak and understand the English language.

Physical, Environmental & Other Requirements:
  • Must be able to stand and/or walk for up to 8 hours.
  • Must also be able to sit, stoop, kneel, crouch and crawl.
  • Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.
  • Clear vision (close, distant and depth perception) is needed for navigating office and all other buildings within the resort.

EEO Statement:
Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.
Other Duties:
  • Please note that this job description does not list all the duties of the job. You may be instructed by upper management to perform other tasks or functions.
  • You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.
  • Management has the right to revise this job description at any time.
  • The job description is not a contract for employment.

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