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Information Desk Associate Jobs in Arizona (NOW HIRING)

IDEALFORCE LLC

HRIS Service Desk Analyst (41368)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

All HRIS Service Desk Analyst are responsible for providing technical assistance and support ... Associate or bachelor's degree in computer science or a minimum of 4 years of equivalent work ...

The Westin Tempe

Front Desk Supervisor

Tempe, AZ · On-site

$16.50 - $21.50/hr

  • Retirement

  • PTO

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Ability to access and accurately input information using a moderately complex computer system.

ADERO Scottsdale Resort

Front Desk Supervisor

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

... information is protected, and any issues are resolved promptly using sound judgment. They ... High school diploma or equivalent required; associate degree or higher preferred. * Minimum of 2 ...

The Westin Tempe

Front Desk Agent

Tempe, AZ · On-site

$13.75 - $17.50/hr

  • Retirement

  • PTO

More than that, we know our Associates are the shining stars of what we do! We understand what it ... Ability to access and accurately input information using a moderately complex computer system.

Prosum

Service Desk Technician

Phoenix, AZ

The Service Desk is critical to the success of our IT organization. Increasingly, our customers ... information, changes and updates Qualifications KNOWLEDGE, SKILLS, & ABILITIES: Associate or ...

sonesta

Front Desk Supeviser

Phoenix, AZ · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

E.S.T. standards and instill a passion for customer service in all associates of the hotel ... Establish effective Front Desk communication and information system through logs, department ...

Alphabe Insight

Front Desk Agent

Scottsdale, AZ · On-site

$47K - $51K/yr

Front Desk Agent At Entertainment Travel Associates, we create memorable experiences by connecting ... Provide information and assistance to visitors and customers. * Collaborate with team members to ...

Marriott

Assistant Front Desk Manager

Scottsdale, AZ · On-site

$17.50 - $22/hr

Assists in the use of a guest information tracking system to ensure that a successful repeat guest ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Sonesta International Hotels

Front Desk Supeviser

Phoenix, AZ · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

E.S.T. standards and instill a passion for customer service in all associates of the hotel ... Establish effective Front Desk communication and information system through logs, department ...

Marriott

Assistant Front Desk Manager

Scottsdale, AZ · On-site

$17.50 - $22/hr

Assists in the use of a guest information tracking system to ensure that a successful repeat guest ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Sonesta International Hotels

Front Desk Supeviser

Phoenix, AZ

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

E.S.T. standards and instill a passion for customer service in all associates of the hotel ... Establish effective Front Desk communication and information system through logs, department ...

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All JobsInformation Desk Associate JobsInformation Desk Associate Jobs in Arizona

Information Desk Associate information

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

What are the most commonly searched types of Information Desk jobs in Arizona?

The most popular types of Information Desk jobs in Arizona are:

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Information Desk Associate jobs near you

GUEST SERVICE ASSOCIATE

Musical Instrument Museum

Phoenix, AZ • On-site

$17/hr

Part-time

Posted 5 days ago

Job description

The Mission of MIM: The Musical Instrument Museum (MIM) enriches our world by collecting, preserving, and making accessible an astonishing variety of musical instruments and performance videos from every country in the world. MIM offers guests a welcoming and fun experience, incomparable interactive technology, dynamic programming, and exceptional musical performances. MIM fosters appreciation of the world’s diverse cultures by showing how we innovate, adapt, and learn from each other to create music—the language of the soul.

Core Values: Our four core values represent the standards by which each team member is expected to contribute towards the excellence of the MIM experience. MIM’s culture of high energy, innovation, questioning, and problem solving ensures we will overcome challenges and establish new paradigms for museums everywhere.

  1. Guest-Friendly: MIM provides a welcoming, engaging, and accessible experience for each guest.
  2. High-Performing: MIM team consistently exceeds expectations.
  3. Ever-Changing: MIM is in constant evolution as it strives to improve continually.
  4. Sustainable: MIM is committed to ensuring the sustainability of the organization for generations to come.


Position Summary: MIM is looking for an enthusiastic and energetic individual to interact with guests upon entrance to MIM, as well as on the telephone, in a slow to fast-paced environment depending on the season. Guest Service Associates function as the box office, coat/bag check, and primary information desk for MIM, ensuring a positive guest experience which reinforces the MIM brand.

Responsibilities/Essential Duties:

  • Welcome guests to MIM and provide a positive and enthusiastic atmosphere for MIM guests
  • Sell tickets for museum admission, concerts, and other programs; check coats/bags; distribute the guidePORT audio system; enforce admission policies; and provide general information
  • Accurately handle large volumes of financial transactions and settle cash drawer at the end of each shift
  • Provide information regarding MIM’s membership and donor programs, accept donations, and assist members/donors with taking full advantage of their benefits
  • Answer telephones to sell tickets and answer guests’ inquiries
  • Maintain the guidePORT audio units and headphones, including disinfecting and charging them
  • Other duties as needed.
  • General Expectations: Maintain regular attendance and punctuality. Follow all policies and procedures. Cultivate inclusive and respectful working relationships that support a sense of belonging for all team members, volunteer team members, and guests. Perform other duties of a similar nature and level as assigned.

Qualifications: Highschool diploma or GED and some box office and/or museum experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties such as those listed in the job description.

  • Ability to cheerfully exercise patience and sound judgment in a variety of situations, especially in direct interactions with the public.
  • Excellent verbal communication skills.
  • Proficient and comfortable with computers.
  • Previous experience with PatronManager software preferred.
  • Previous customer service and/or retail experience are highly preferred.

Other:

  • Salary is commensurate with education and experience.
  • Work schedule is typically 20-25 hours per week with a minimum of three days’ availability including at least one weekend day.
  • Position pays $17 per hour.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.

  • The position frequently requires the ability to lift up to 20 pounds and push/pull up to 100 pounds.
  • This position requires long periods of standing.

Work Environment:

The work environment characteristics described here are representative of those that the team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions of this position.

  • The work environment is generally indoors inside the museum.