Description
At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold-we create Life-Changing Experiences for both our employees and our customers.ย
Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work-and have fun doing it.ย
From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs-we create opportunities to grow, thrive, and perform at your best.ย
Job Summary:ย
At Infinity, we believe performance is developed-not discovered. As a Corporate Trainer, you will play a critical role in building high-performing employees who embody our Perform Culture and consistently deliver exceptional results.ย
This role is responsible for creating engaging learning experiences that transform new hires into confident, capable contributors while continuously developing existing employees. You will partner closely with Operations, Quality, and Leadership to reinforce expectations, elevate performance, and create an environment where continuous improvement is the standard.ย
If you are energized by coaching others, thrive in front of a classroom, and are passionate about helping people achieve their full potential, this is where you belong.ย
Why You'll Love Working Here:ย
Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophyย
Winning Team Environment: Collaborative, high-energy culture with supportive leadershipย
Comprehensive Benefits: Medical, dental, vision, and more for full-time employeesย
Set Up for Success: Ongoing professional development, coaching, and leadership supportย
Meaningful Impact: Directly influence employee performance, engagement, and business resultsย
What You'll Do:ย
Deliver engaging onboarding and training programs that prepare employees for successย
Coach employees from knowledge acquisition to confidence and consistent performanceย
Facilitate classroom, virtual, and hands-on learning experiencesย
Conduct skill-building workshops, refresher training, and continuous development sessionsย
Partner with leaders to identify performance gaps and implement targeted development plansย
Provide actionable coaching and feedback that drives accountability and resultsย
Design, maintain, and improve training materials, curriculum, and learning resourcesย
Monitor training effectiveness and adjust programs based on performance outcomesย
Support operational initiatives, compliance requirements, and quality expectationsย
Serve as a role model for Infinity's Perform Culture through Energy, Excellence, and Executionย
Requirements
What We're Looking For:ย
A passion for developing people and helping others achieve their potentialย
Strong facilitation, presentation, and public speaking skillsย
Ability to motivate, influence, and coach individuals at all experience levelsย
Excellent communication, organization, and problem-solving abilitiesย
Strong adaptability in a fast-paced, evolving environmentย
Ability to provide both encouragement and accountability effectivelyย
Comfortable collaborating across departments and building strong partnershipsย
Proficiency with Microsoft Office applications including Word, Excel, and PowerPointย
Commitment to continuous improvement and performance excellenceย
Education & Experience:ย
High School Diploma or equivalent required; Associate's or Bachelor's degree preferredย
Minimum 2 years of training, coaching, learning and development, or related experience requiredย
Previous experience in a call center, sales, customer service, or performance-driven environment preferredย
Leadership or team development experience preferredย
Physical Requirements:ย
Ability to stand and present for extended periods during training sessionsย
Ability to move throughout classrooms and production environments regularlyย
Ability to remain seated and work at a computer for extended periods when developing training materials and reportsย
Occasionally lift up to 10 pounds, if neededย
Are you ready to help build the next generation of high performers?ย
Apply today and start building a career that's more than a job-it's an opportunity to develop talent, drive results, and make a lasting impact with Infinity.
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