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Indexing Associate Jobs in Chicago, IL (NOW HIRING)

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

Customer Operations Associate I Loop is industrializing services through AI, starting with one of ... 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors. Our team ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $70K/yr

... 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors. Our team ... The Customer Operations Associate is directly responsible for driving automation, optimizing ...

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All JobsIndexing Associate JobsIndexing Associate Jobs in Chicago, IL

Indexing Associate information

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$18

$24

How much do indexing associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for indexing associate in Chicago, IL is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What is an indexing associate?

Indexing Associates are professionals responsible for organizing, cataloging, and maintaining information or documents for easy retrieval. They analyze content and assign relevant keywords or metadata to ensure information can be efficiently searched and accessed. Indexing Associates commonly work in libraries, publishing houses, legal firms, or corporate records departments. Their attention to detail helps organizations maintain accurate and accessible records, which is crucial for research, compliance, and information management.

What are the key skills and qualifications needed to thrive as an indexing associate?

To thrive as an Indexing Associate, you need strong attention to detail, analytical thinking, and a solid grasp of information organization, often supported by a degree in library science or a related field. Familiarity with cataloging software, metadata standards, and database management systems is typically required. Excellent time management, communication skills, and the ability to work independently help someone excel in this role. These skills ensure that large volumes of information are accurately organized, easily retrievable, and useful for end-users.

What are the main challenges an indexing associate faces in managing large volumes of information, and how are they typically addressed?

Indexing Associates often work with extensive sets of documents or data, which can make it challenging to maintain accuracy and consistency in categorization. To address this, many teams utilize specialized indexing software and follow standardized guidelines to ensure all entries are uniformly organized. Regular quality checks, ongoing training, and collaboration with team members are also common practices to minimize errors and improve efficiency. Being detail-oriented and comfortable with repetitive tasks are important qualities for success in this role.

What is the difference between Indexing Associate vs Data Entry Clerk?

AspectIndexing AssociateData Entry Clerk
Required CredentialsHigh school diploma; familiarity with indexing softwareHigh school diploma; proficiency in data entry tools
Work EnvironmentLibraries, archives, or information centersOffices, administrative settings
Employer & IndustryLibraries, publishing, information managementBusinesses, healthcare, government agencies
Search & Comparison IntentUnderstanding indexing processes and skillsData input and accuracy tasks

While both roles involve handling information, an Indexing Associate focuses on organizing and cataloging data for easy retrieval, often in library or archival settings. A Data Entry Clerk primarily inputs data into systems, emphasizing speed and accuracy. The roles share similar skills but differ in context and specific responsibilities.

What are the most commonly searched types of Indexing jobs in Chicago, IL?

The most popular types of Indexing jobs in Chicago, IL are:

What are popular job titles related to Indexing Associate jobs in Chicago, IL?

For Indexing Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Indexing Associate jobs in Chicago, IL look for?

The top searched job categories for Indexing Associate jobs in Chicago, IL are:

Indexing Associate jobs near you
Infographic showing various Indexing Associate job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,296 per year, or $18.4 per hour.

Customer Operations Associate I

Loop

Chicago, IL • On-site

$60K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Customer Operations Associate I

Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale. Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its clients save hundreds of millions of dollars each year.

We recently closed a $95M Series C and are backed by leading investors including Valor Equity Partners, Founders Fund, 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors.

Our team brings deep expertise from Uber, Google, Microsoft, Meta, Amazon, Flexport, C3 AI, VMware, Box, UPS, and C.H. Robinson and we're looking for builders who want to help shape what comes next.

As a Customer Operations Associate I, you will be responsible for managing the end to end operational process for our customers. The Customer Operations Associate is directly responsible for driving automation, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering.

This is an in-person role based in Chicago, with the expectation of being in the office 4+ days per week.

What You'll Do

  • Oversee the day-to-day audit process for clients
  • Proactively identify changes we can make to our internal application in order to improve and enable automation to the audit process
  • Partner cross functionally with Customer Success, Engineering and Product to provide critical feedback on the audit process and make suggested improvements
  • Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers to address systemic issues
  • Support customers through managing disputes, claims, and other exceptions related to billing and payment transactions
  • Take the perspective of who we serve into everything you do, anticipating client needs, and responding quickly
  • Partner with Customer Success Managers to ensure client satisfaction and retention

About You

  • Desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
  • Ability to collect data, analyze results, and draw valid conclusions
  • Passion for technology and data
  • Obsessive attention to detail
  • Proven problem solving results
  • Excellent written & spoken communication skills

Compensation and Benefits

The base pay range for this role is $60,000 to $65,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

In addition to base salary, this role may be eligible for equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

Equal Opportunity

Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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