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Independent Contractor Saas Implementation Jobs in Arizona

Karbon

Implementation Specialist

Arizona City, AZ · Remote

About You * You have 2-4+ years of experience in B2B SaaS Implementations * You have experience ... You are comfortable working remotely and managing your time independently. Bonus points if you have:

Versaterm

Implementation Specialist

Mesa, AZ · On-site

The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform ... Demonstrated ability to manage complex projects independently and lead client engagements from ...

Versaterm

Implementation Specialist

Mesa, AZ

Background in public safety, government technology, or enterprise SaaS environments is preferred ... Demonstrated ability to manage complex projects independently and lead client engagements from ...

eBacon

Payroll Implementation Specialist

Phoenix, AZ · On-site

$65 - $75/hr

... helps contractors and subcontractors avoid risk and become more profitable. With our advanced ... Ability to work independently, solve problems, and take initiative. * Thrive in a fast‑paced ...

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Independent Contractor Saas Implementation information

What is an independent contractor SaaS implementation specialist?

An Independent Contractor SaaS Implementation specialist is a professional who helps organizations deploy and integrate Software as a Service (SaaS) solutions on a contract basis rather than as a full-time employee. They are responsible for setting up the SaaS platform, configuring it to meet the client's specific needs, training users, and ensuring a smooth transition from legacy systems. These contractors often work with multiple clients and SaaS products, providing expertise in project management, data migration, customization, and troubleshooting. Their goal is to help businesses maximize the value of their SaaS investments by ensuring successful and efficient implementation.

What are the key skills and qualifications needed to thrive as an independent contractor SaaS implementation specialist?

To thrive as an Independent Contractor SaaS Implementation Specialist, you need expertise in software deployment, project management, and a strong understanding of SaaS platforms, often supported by relevant IT or business degrees. Familiarity with tools like Salesforce, HubSpot, Jira, and certifications such as PMP or vendor-specific credentials are highly valued. Excellent problem-solving, communication, and client management skills set top performers apart in this role. These skills are essential for ensuring smooth software adoption, meeting client needs, and driving successful project outcomes in dynamic environments.

What are some common challenges independent contractors face during SaaS implementation projects, and how can they be addressed?

Independent contractors working on SaaS implementation projects often encounter challenges such as aligning client expectations with platform capabilities, managing tight deadlines, and ensuring smooth data migration. Proactive communication, thorough needs assessment, and clear documentation can help address these issues. Additionally, staying up-to-date with the SaaS platform’s updates and building strong relationships with client stakeholders are key to overcoming obstacles and delivering successful implementations.

What is the difference between Independent Contractor Saas Implementation vs SaaS Customer Success Manager?

AspectIndependent Contractor Saas ImplementationSaaS Customer Success Manager
CredentialsTechnical certifications, SaaS platform knowledgeCustomer service, communication, and SaaS product understanding
Work EnvironmentProject-based, remote or on-site, freelanceFull-time, office or remote, employed by SaaS company
Employer & Industry UsageFreelance or consulting firms, SaaS providersSaaS companies, tech industry
Search & Comparison IntentImplementation skills, freelance SaaS projectsCustomer retention, onboarding, client management

The main difference is that Independent Contractor Saas Implementation professionals focus on executing specific SaaS deployment projects on a freelance basis, requiring technical skills and certifications. In contrast, SaaS Customer Success Managers are employed full-time to ensure customer satisfaction, retention, and onboarding. Both roles are vital in the SaaS industry but serve different functions and employment types.

What are the most commonly searched types of Saas Implementation jobs in Arizona?

The most popular types of Saas Implementation jobs in Arizona are:

What are popular job titles related to Independent Contractor Saas Implementation jobs in Arizona?

For Independent Contractor Saas Implementation jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Saas Implementation jobs in Arizona look for?

The top searched job categories for Independent Contractor Saas Implementation jobs in Arizona are:

What cities in Arizona are hiring for Independent Contractor Saas Implementation jobs?

Cities in Arizona with the most Independent Contractor Saas Implementation job openings:

Independent Contractor Saas Implementation jobs near you

Implementation Specialist

Karbon

Arizona City, AZ • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

About the Role:

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the implementation phase, supporting customers as they adopt Karbon and ensuring they achieve rapid time-to-value and long-term success on the Karbon platform.

As an Implementation Specialist, you will...

  • Own the customer implementation journey: Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining project plans, tracking milestones, and ensuring deliverables are completed on time, escalating complexity as needed.
  • Communicate across multiple stakeholders: Partner primarily with firm administrators and key users to align priorities, clarify responsibilities, and maintain momentum throughout the implementation.
  • Facilitate structured onboarding: Lead kickoff meetings, configuration sessions, and training sessions using established frameworks and playbooks, adapting delivery to customer needs.
  • Provide professional guidance: Guide customers on Karbon best practices for workflow setup and day-to-day usage, helping firms establish efficient and repeatable processes.
  • Coach through change management: Help customers prepare their teams for new processes, reinforce adoption, and address common questions or resistance during implementation.
  • Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
  • Identify and mitigate risks: Monitor project progress and flag potential delays or adoption challenges early, escalating risks to senior team members when appropriate.
  • Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
  • Deliver measurable value: Help customers achieve early wins and milestones that demonstrate value and set the foundation for long-term success with Karbon.
  • Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You
  • You have 2-4+ years of experience in B2B SaaS Implementations
  • You have experience with end-to-end technical implementations
  • You are comfortable managing multiple customer projects simultaneously with clear priorities and organization.
  • You enjoy customer-facing work and are confident in facilitating meetings and training sessions with administrators and end users.
  • You have strong communication and presentation skills and can translate technical concepts into clear, actionable guidance.
  • You are consultative and curious, open to feedback, and eager to grow your implementation and advisory skills.
  • You have strong attention to detail and pride yourself on accuracy and follow-through.
  • You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
  • You are adaptable and resilient, thriving in environments where processes and priorities continue to evolve.
  • You are comfortable working remotely and managing your time independently.

Bonus points if you have:
  • Experience in the accounting or tax industry.
  • Previous experience with workflow, accounting, or project management software.
  • Background in software onboarding or enterprise implementations.
  • Knowledge of change management frameworks.
  • Experience in a startup or high-growth SaaS environment.
  • Deep knowledge and hands-on experience using Karbon.

Why work at Karbon?

  • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
  • Excellent benefits package including:
    • Paid Flexible Time Off with an encouraged 3 weeks use per year
    • Company paid medical for you and eligible spouse/partner and dependents
    • Company paid dental and vision and eligible spouse/partner and dependents
    • Fully company funded short and long term disability
    • Fully company paid life insurance
    • 401(k) with company matching
    • Flexible Spending Account
    • Up to 8 weeks paid parental leave
    • Work-from-home stipend
  • Work with (and learn from) an experienced, high-performing team
  • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
  • Be part of a fast-growing company that firmly believes in promoting high performers from within

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

The estimated base salary range for this role is:
$73,000—$82,000 USD

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. ????

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!