Independent Contractor Remote Customer Service Jobs in Vaughan, ON

Clinical Independent Rater - French Speaking

Location: Remote/Virtual (Canada)
Hours: Estimated 10-16 hours per month
Role: Clinical Independent Rater (CIR)

About IQVIA

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services, dedicated to driving healthcare forward. We partner with the world's leading pharmaceutical, biotechnology, and medical device companies to improve patient outcomes and accelerate innovation. Our team combines deep scientific expertise with cutting-edge technology to deliver high-quality data and insights that shape the future of clinical trials.

Position Overview

The Clinical Independent Rater (CIR) plays a key role in ensuring the integrity and reliability of clinical trial data. This position involves reviewing scales administered by raters to confirm standardized assessment practices. Responsibilities include evaluating assessment quality, engaging in live discussions with raters to provide guidance on methodology and scoring techniques, and supporting rater performance through functional assessments (e.g., mock interviews). Additional tasks may include assisting with communication materials and documentation.

Key Responsibilities

• Participate in all required orientation, training, and calibration activities.

• Review case data and prepare for rater discussions, ensuring all relevant documents and scale items are available.

• Conduct live interactions with raters to provide feedback and guidance on assessment methodology and scoring.

• Complete assigned tasks and rater interactions according to schedule.

• Submit all required documentation accurately and on time.

Required Qualifications

• Education: Master's degree (MA/MS) in Psychology, Counseling, Psychiatric Nursing, or Social Work (or equivalent). MD, DO, or PhD preferred.

• Experience:

  • Minimum 3 years administering psychiatric assessments, rating scales, and/or structured clinical interviews (specifically MINI and MADRS).

  • Minimum 3 years of clinical experience with psychiatric populations.

  • Minimum 3 years administering scales in clinical research trials (excluding graduate/doctoral research).

  • Experience in CNS trials preferred.

• Skills:

  • Strong interpersonal and communication skills for professional interaction at all levels.

  • Excellent organizational skills, attention to detail, time management, and problem-solving ability.

  • Proficiency with Windows and Microsoft Office applications.

Language Requirement

Current openings require fluency in English and native-level proficiency in French.

#LI-DNP #LI-Remote #LI-HCPN

IQVIA est un fournisseur mondial de premier plan de services de recherche clinique, d'informations commerciales et de renseignements sur les soins de sante pour les secteurs des sciences de la vie et de la sante. IQVIA se consacre a accelerer le developpement et la commercialisation de traitements medicaux innovants pour aider a ameliorer les resultats des patients et la sante de la population dans le monde entier. Pour en savoir plus, visitez https://jobs.iqvia.com

IQVIA est fiere d'etre un employeur souscrivant au principe de l'egalite d'acces a l'emploi. Tous les candidats qualifies seront pris en consideration pour un emploi sans egard a la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identite de genre, l'origine nationale, le handicap, l'age, l'etat matrimonial ou tout autre statut protege par la loi applicable. Des mesures d'adaptation pour les candidats handicapes sont disponibles sur demande dans tous les aspects du processus de recrutement. Si vous avez un handicap qui necessite une mesure d'adaptation, nous vous encourageons a contacter notre equipe d'acquisition de talents au workday_recruiting@iqvia.com, afin qu'IQVIA puisse soutenir votre participation au processus de recrutement.

IQVIA s'engage a faire preuve d'integrite dans son processus de recrutement et applique une politique de tolerance zero en matiere de fraude des candidats. Toutes les informations et toutes les qualifications soumises dans votre candidature doivent etre veridiques et completes. Toute fausse declaration, presentation trompeuse ou omission importante au cours du processus de recrutement entrainera la disqualification immediate de votre candidature, ou la cessation d'emploi si elle est decouverte ulterieurement, conformement aux lois applicables. Nous apprecions votre honnetete et votre professionnalisme.

Veuillez noter qu'il est possible que nous utilisions l'intelligence artificielle (IA) dans le traitement de votre candidature. Cependant, nous utilisons l'IA uniquement pour aider notre equipe de recrutement a selectionner ou a evaluer les candidatures, et non pas pour remplacer la prise des decisions par les membres de notre equipe.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, marital status, or any other status protected by applicable law. Accommodations for applicants with disabilities are available in all aspects of the recruitment process upon request. If you have a disability that requires an accommodation, we encourage you to contact our Talent Acquisition Team at: workday_recruiting@iqvia.com, so that IQVIA can support your participation in the recruitment process.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Please note that we may use artificial intelligence (AI) in the processing of your application. However, we only use AI to assist our recruitment team with the screening or assessment of candidacies, and not as a substitute for human decision-making.

La fourchette salariale de base potentielle pour ce poste, annualisee, est de $0.00 - $0.00. Le salaire de base reel offert peut varier selon plusieurs facteurs, notamment les qualifications liees a l'emploi telles que les connaissances, les competences, la formation et l'experience; l'emplacement; et/ou l'horaire (temps plein ou temps partiel). Selon le poste offert, des regimes d'incitation, des primes et/ou d'autres formes de remuneration peuvent etre proposes, en plus d'une gamme d'avantages sociaux lies a la sante, au bien-etre et/ou d'autres benefices.The potential base pay range for this role, when annualized, is $0.00 - $0.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and wellness and/or other benefits.