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Remote Customer Service Associate Jobs in Vaughan, ON

Globe Life

Be Seen First

Remote Customer Support and Sales Representative

Toronto, ON · Remote

$60K - $80K/yr

... associates for benefit specialist positions Requirements * Prior experience in customer service and ... Ability to work independently in a remote environment * Basic computer literacy and a reliable ...

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

ESG & CSR - Master-Level Internship Level: Master's Level Internship Department: ESG & CSR ... Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Vaughan, ON

Remote Customer Service Associate information

See Vaughan, ON salary details

$12

$17

$30

How much do remote customer service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote customer service associate in Vaughan, ON is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.10 and $18.88 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Vaughan, ON?

The most popular types of Remote Customer Service jobs in Vaughan, ON are:

What cities near Vaughan, ON are hiring for Remote Customer Service Associate jobs?

Cities near Vaughan, ON with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Vaughan, ON as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,331 per year, or $17.9 per hour.

Remote Customer Support and Sales Representative

Toronto, ON • Remote

Globe Life
Insurance Services • 1 - 5K employees

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

171st of 315 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Globe Lifeexternal

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

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Job description

Multiple opportunities are available, and specific placements will be discussed during the interview process based on your experience, strengths, and career goals.


Key Responsibilities


  • Connect with prospective clients to create supplemental work benefits
  • Prepare funeral and final expenses benefits for existing members
  • Prepare emergency fund and pay cheque protection for qualified prospects
  • Mentor and train new associates for benefit specialist positions


Requirements


  • Prior experience in customer service and sales is ideal, but not required
  • Strong verbal and written communication skills
  • Self-motivated with a strong work ethic and positive attitude
  • Ability to work independently in a remote environment
  • Basic computer literacy and a reliable internet connection


Compensation and Benefits


  • Earnings: $60,000 – $80,000 annually plus weekly bonuses
  • Competitive Compensation: Commission-based and Performance-based team bonus incentives
  • Unionized: UFCW (BC, AB, SK & MB) and Unifor (ON & NL)
  • Work From Home: Complete flexibility to work remotely
  • Flexible Hours: Tailor your working hours to fit your lifestyle
  • Training: Dedicated mentorship and hands-on guidance
  • Promotion: Opportunities for management and leadership positions
  • Events & Travel: Quarterly incentive trips and yearly paid convention


Interview Process


A member of our hiring team will reach out to schedule you for our initial company overview webinar. This session will cover our company culture, role specifics, and training programs to help you decide if we are the right fit for your career goals. Once completed, a senior manager will schedule a virtual 1 on 1 final interview.

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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