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Independent Contractor Remote Customer Service Jobs in Decatur, AL

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Griffin Associates

LPN or RN CONTRACTOR REMOTE

Huntsville, AL · Remote

$25.50 - $34/hr

GRIFFIN Recruiters Job Openings >> LPN or RN CONTRACTOR REMOTE LPN or RN CONTRACTOR REMOTE Summary ... Previous Business Customer Service Skills * Make Cold Calls and Presentations * At least 3 years ...

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Independent Contractor Remote Customer Service information

See Decatur, AL salary details

$9

$17

$25

How much do independent contractor remote customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for independent contractor remote customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is an Independent Contractor Remote Customer Service job?

An Independent Contractor Remote Customer Service job involves providing customer support services from a remote location on a contract basis. Instead of being a traditional employee, you work as a self-employed professional responsible for handling customer inquiries, resolving issues, and assisting with orders. You typically choose your own schedule and may work with one or multiple clients. Since you're not an employee, taxes, benefits, and expenses are your responsibility. This role requires strong communication skills, a reliable internet connection, and the ability to work independently.

What are the key skills and qualifications needed to thrive in the Independent Contractor Remote Customer Service position, and why are they important?

Independent Contractor Remote Customer Service professionals require strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, virtual call center platforms, and reliable internet access is typically necessary. Outstanding candidates are proactive, self-motivated, and able to manage time efficiently while working independently. These skills ensure high-quality customer interactions, effective issue resolution, and success in a remote work environment.

What are the typical daily responsibilities of an Independent Contractor Remote Customer Service representative?

As an Independent Contractor Remote Customer Service representative, your day-to-day tasks usually include answering customer inquiries via phone, email, or chat, resolving issues, documenting interactions, and following up on escalated requests. You may also be responsible for updating customer accounts and maintaining accurate records of communication. Because you work independently, managing your own schedule and workspace is key, and you often need to adapt quickly to changing systems or client protocols. Despite working remotely, collaboration with team leads or company contacts frequently occurs through virtual meetings or messaging platforms to ensure consistent service quality.
More about Independent Contractor Remote Customer Service jobs
What are the most commonly searched types of Remote Customer Service jobs in Decatur, AL? The most popular types of Remote Customer Service jobs in Decatur, AL are:
What are popular job titles related to Independent Contractor Remote Customer Service jobs in Decatur, AL? For Independent Contractor Remote Customer Service jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Independent Contractor Remote Customer Service jobs in Decatur, AL look for? The top searched job categories for Independent Contractor Remote Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Independent Contractor Remote Customer Service jobs? Cities near Decatur, AL with the most Independent Contractor Remote Customer Service job openings:
Independent Contractor Remote Customer Service jobs near you
Infographic showing various Independent Contractor Remote Customer Service job openings in Decatur, AL as of May 2026, with employment types broken down into 25% Full Time, 70% Part Time, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $36,652 per year, or $17.6 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Decatur, AL • Remote

$14.50 - $19.50/hr

Contractor

Posted 15 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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