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Entry Level Remote Customer Support Representative Jobs in Decatur, AL

InsuraTec

Sales Representative (Remote)

Cullman, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Hartselle, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Huntsville, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Madison, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Decatur, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Athens, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Decatur, AL

Entry Level Remote Customer Support Representative information

See Decatur, AL salary details

$9

$17

$25

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level remote customer support representative in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Decatur, AL?

The most popular types of Remote Customer Support Representative jobs in Decatur, AL are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Decatur, AL?

For Entry Level Remote Customer Support Representative jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Decatur, AL look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Decatur, AL with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.

Remote Entry-Level Customer Service Representative | Work From Home | Weekly Pay

Globe Life American Income Division

Huntsville, AL • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life

Posted 4 days ago

Job description

Remote Entry-Level Customer Service Representative / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry Level | No Prior Insurance Experience Required
Training: Comprehensive Training & Mentorship ProvidedStart Your Career From Home - No Experience Required
Looking for an entry-level remote career where you can help people, develop valuable professional skills, and create long-term opportunities for growth?
AO is seeking motivated, people-focused individuals to join our expanding team as Remote Customer Service Representatives.
You'll connect virtually with individuals and families who are seeking information about available benefits, answer questions, provide personalized guidance, and help clients navigate the enrollment process.
Whether you're entering the workforce, changing careers, or bringing experience from another industry, we'll provide the training, mentorship, and support you need to get started.
• 100% Work From Home
• Entry Level - No Previous Insurance Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Schedule
• Training & Mentorship Provided
• Career & Leadership Advancement OpportunitiesWhat You'll Do
As a Remote Customer Service Representative, you'll focus on creating an outstanding client experience while developing valuable communication and relationship-building skills.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Listen to each client's needs and provide clear, professional guidance
  • Explain life, accident, and supplemental health benefit options
  • Assist clients through applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Build long-term relationships through consistent follow-up and service
  • Maintain accurate digital client records
  • Participate in weekly virtual training, coaching, and professional development
Why Join AO?
🏠 100% Remote Work
Work from home while connecting with clients and your team through virtual technology. Eliminate the commute and create a professional workspace that works for you.
⏰ Flexible Schedule
Build a schedule around your personal and professional goals while maintaining the consistency needed to serve clients successfully.
📞 Qualified Leads Provided
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.Training & Career Development
No previous insurance experience is required.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly training and coaching
  • Professional development
  • Leadership training and advancement opportunities

Our culture emphasizes continuous learning, accountability, mentorship, and promoting from within.Performance Rewards & Incentives
Outstanding performance may qualify representatives for additional recognition and incentives, including:
  • 🌴 Incentive trips to destinations such as Cabo, Tulum, Las Vegas, and Cancun
  • 🚙 Performance-based vehicle incentives
  • 💻 Technology prizes, including MacBook Pros
  • 🏡 Travel and Airbnb experiences
  • 🏆 Recognition programs and performance awards
  • Leadership conferences and company events

Incentives are performance-based and subject to qualification requirements and program availability.Who We're Looking For
You may be a great fit if you demonstrate:
  • Excellent communication and active-listening skills
  • Genuine interest in helping people
  • Positive and professional attitude
  • Strong problem-solving abilities
  • Willingness to learn and accept coaching
  • Self-motivation and personal accountability
  • Strong work ethic and dependable follow-through
  • Ability to work independently while contributing to a team
  • Comfort using computers, Zoom, and online technology
  • Desire for professional and financial growth

Experience in customer service, retail, hospitality, healthcare, education, administrative support, banking, call centers, military service, or sales can be helpful-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable communicating through Zoom and phone
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted through Zoom video conferencing, making the hiring process convenient and accessible from home.
Qualified applicants will have the opportunity to learn more about the role, compensation structure, licensing requirements, training program, and career advancement opportunities before moving forward.Ready to Start Your Remote Career?
If you're motivated, coachable, and looking for an entry-level work-from-home opportunity where your effort can directly influence your income and advancement, we'd love to hear from you.
Submit your updated resume and apply today to be considered.Work From Home. Help Families. Earn Your Success. Build Your Future. 🚀

Apply