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Independent Contractor Night Shift It Support Jobs in Kanata, ON

Orion Innovation

IT Support Specialist

Ottawa, ON

Role: Senior IT Support Specialist Type: Onsite Location: Kanata, Ontario [On-Site] Security Clearance: Must be eligible for up to a Top-Secret Security Clearance Job Overview We are seeking a highly ...

GAM Technical Services

L1 Support Hero

Ottawa, ON · On-site

CA$40K - CA$60K/yr

Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.

Dynacare

IT Field Services Technician

Ottawa, ON · On-site

CA$51.20K - CA$64K/yr

The role handles deskside support, hardware and software setup, troubleshooting, inventory ... New Shift: Day shift 9:00 am - 5:00 pm Work Style: On-Site 100% of time Location: Ottawa, Main Lab ...

Dynacare

IT Field Services Technician

Ottawa, ON

CA$51.20K - CA$64K/yr

The role handles deskside support, hardware and software setup, troubleshooting, inventory ... New Shift: Day shift 9:00 am - 5:00 pm Work Style: On-Site 100% of time Location: Ottawa, Main Lab ...

GAM Technical Services

L1 Support Hero

Ottawa, ON · On-site

Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.

New

LeverageTek

IT Project Manager

Ottawa, ON · Remote

Track and monitor go-live, UAT readiness and transition activities; and Support development of ... and contractor payroll management. LeverageTek is an equal opportunity employer. We offer a ...

Senstar

IT & Security Specialist

Ottawa, ON · Hybrid

This position blends infrastructure management, end-user support, and cybersecurity ... troubleshoot independently across systems, networks, and user environments Experience with ...

Serve Robotics

IT Project Manager

Ottawa, ON · Remote

$104K - $135K/yr

Responsibilities The IT Project Manager leads, plans, and executes technology projects, ensuring ... This position exercises independent judgment and provides strategic leadership and planning for ...

Giatec Scientific Inc.

IT Operations Lead

Nepean, ON · On-site

Day-to-Day IT Operations & Support Serve as the primary IT point of contact for all employees ... managing helpdesk tickets, troubleshooting hardware/software issues, and ensuring timely resolution ...

Giatec

IT Operations Lead

Nepean, ON

CA$75K - CA$115K/yr

Day-to-Day IT Operations & Support Serve as the primary IT point of contact for all employees ... managing helpdesk tickets, troubleshooting hardware/software issues, and ensuring timely resolution ...

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Independent Contractor Night Shift It Support information

What is the difference between Independent Contractor Night Shift IT Support vs Help Desk Technician?

AspectIndependent Contractor Night Shift IT SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+; experience preferredOften requires similar certifications; entry-level roles may accept less experience
Work EnvironmentRemote or on-site, working night shifts for clients or companiesPrimarily on-site or remote support during regular business hours
Employer/Industry UsageFreelance or contract basis, serving multiple clients in IT supportEmployed by a company or organization, providing internal support

Independent Contractor Night Shift IT Support professionals typically work freelance, often during night hours, providing specialized support for various clients. Help Desk Technicians usually work for a single employer, assisting users during regular hours. Both roles require similar certifications but differ mainly in employment type and work hours.

What are popular job titles related to Independent Contractor Night Shift It Support jobs in Kanata, ON? For Independent Contractor Night Shift It Support jobs in Kanata, ON, the most frequently searched job titles are:
What job categories do people searching Independent Contractor Night Shift It Support jobs in Kanata, ON look for? The top searched job categories for Independent Contractor Night Shift It Support jobs in Kanata, ON are:
What cities near Kanata, ON are hiring for Independent Contractor Night Shift It Support jobs? Cities near Kanata, ON with the most Independent Contractor Night Shift It Support job openings:
Independent Contractor Night Shift It Support jobs near you

IT Support Officer

International Business University

Ottawa, ON

CA$25/hr

Other

Posted 22 days ago

Job description

Job Title: IT Support Officer

Term: Part-time, Temporary (20 hours/week)

Department: IT 

Compensation:    $25.00 per hour 

Reports to: Manager, IT Services

Location: Ottawa, Ontario

The IT Support Officer will be responsible for the planning and delivery of student, faculty, and employee IT support services, managing support staff and providing high-quality customer service. The successful candidate will be responsible for providing services such as installation, consultation, troubleshooting, user assistance and training. Functions may include diagnosing and resolving problems in response to customer reported incidents; planning and analysis of work processes; researching and reporting trends and patterns of problems; developing training materials and performing information system training sessions; developing and maintaining problem tracking IT case; installing, troubleshooting, and maintaining hardware and software; performing backup and recovery operations; consulting with users to identify needs and requirements; conducting feasibility studies and trade-off analyses; preparing business cases; ensuring the rigorous application of information security/information assurance policies, principles, and practices.

Key Responsibilities:
  • Core Technical Support
  • Student IT Onboarding & IT Orientation
  • User Training & Community Support 

Qualifications:

The successful candidate shall possess the following skills:

  • Bachelor's degree or college diploma in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
  • Minimum of three (3) years of related, hands-on experience providing IT support in an academic, corporate, or similarly complex environment required.
  • Demonstrated experience delivering first- and second-line technical support to end users. 
  • Strong verbal and written communication skills, with the ability to explain technical information clearly to non-technical users.
  • Demonstrated ability to diagnose technical issues, exercise sound judgment, and resolve problems efficiently.
  • Demonstrated decision-making, prioritization, and time-management skills in a fast-paced service environment.
  • Proficient in the following software:
    • Microsoft Windows 10 & 11 and macOS.
    • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
    • IT service management platforms such as Salesforce Service Cloud and/or Jira Service Management.
    • Canvas Learning Management System (LMS).
    • McGraw Hill Connect or comparable digital learning platforms.
  • Proficient in the following hardware:
    • Lenovo ThinkPad and ThinkCentre devices; Apple MacBook devices.
    • Network and connectivity equipment, including Cisco Meraki.
    • Video and audio conferencing equipment and classroom A/V technology.
    • Multi-functional printers (MFPs).
    • Projectors and presentation technologies.
    • Structured cabling and peripheral connectivity.

Application Process

To formally express your interest in this opportunity, please submit your resume and a brief cover letter via Greenhouse. In your cover letter, please highlight your qualifications for the role and share what inspires you about the prospect of contributing to a rapidly scaling, purpose-driven organization. This position is a new vacancy, and the posting remains open until the position is filled. The position is subject to budgetary approval. Any questions may be sent to careers@ibu.ca. 
We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

Note: Application materials should be submitted as a single combined PDF file, with a file name that identifies the applicant.

We look forward to reviewing your application. See our website www.ibu.ca for further information about this new and exciting opportunity.

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