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Independent Contractor Help Desk Technician Jobs in Oklahoma

McAfee & Taft

HELP DESK II

Oklahoma City, OK

$18.50 - $25/hr

POSITION SUMMARY The Help Desk II works within the IT team to provide responsive firm-wide support for technology incidents, requests, and questions. The successful individual will demonstrate a ...

BORDERTOWN / INDIGO SKY CASINOS

Help Desk

Wyandotte, OK · On-site

$17.69/hr

Must be able to communicate effectively with team members Previous Helpdesk (telephone support) experience Excellent customer service Teamwork capabilities and have high capacity for training ...

McAfee & Taft

HELP DESK II

Oklahoma City, OK · On-site

$18.50 - $25/hr

McAfee & Taft is seeking a Help Desk II to provide responsive firm-wide support for technology incidents, requests, and questions. The role requires a contemporary knowledge of computer hardware ...

Cayuse Holdings

Help Desk Agent

Oklahoma City, OK · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Must be self-motivated and able to work well independently as well as on a multi-functional team.

Navstar

Service Desk - Service Analyst II

Oklahoma City, OK · On-site +1

$19 - $26/hr

Job Title Enterprise Service Senior Desk Technician Location and Clearance Oklahoma City, OK Secret Polygraph not specified Mid Level Career (5+ yrs experience) $60,000 The Opportunity We are seeking ...

New

GDH

Help Desk Anlayst

Tulsa, OK · On-site

$20 - $27/hr

Responsibilities * Provide in-person, desk-side, and remote technical support to end users ... Ability to work independently and efficiently handle IT support requests. * Must be legally ...

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How much do independent contractor help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for independent contractor help desk technician in Oklahoma is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What is an Independent Contractor Help Desk Technician job?

An Independent Contractor Help Desk Technician provides technical support to businesses or clients on a contract basis rather than as a full-time employee. They troubleshoot hardware, software, and network issues remotely or on-site, ensuring systems run efficiently. As independent contractors, they manage their own schedules, clients, and business operations. This role requires strong problem-solving skills, IT knowledge, and customer service abilities.

What are the key skills and qualifications needed to thrive in the Independent Contractor Help Desk Technician position, and why are they important?

To excel as an Independent Contractor Help Desk Technician, you need strong troubleshooting abilities, technical expertise in computer hardware and software, and relevant experience or an IT-related certification. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow, Zendesk, or Microsoft Office Suite is commonly required. Exceptional communication, time management, and problem-solving skills set top performers apart, especially when working remotely or with diverse clients. These skills are crucial for delivering timely technical support, maintaining client satisfaction, and managing multiple assignments independently.

What are some typical responsibilities for an Independent Contractor Help Desk Technician on a daily basis?

As an Independent Contractor Help Desk Technician, your daily tasks often include responding to client support tickets, diagnosing and resolving technical issues remotely, and providing clear instructions or documentation to end users. You may also be responsible for escalating complex problems to higher-level technicians or coordinating with client IT teams to implement solutions. Because this role is typically remote and project-based, you will need to manage your workload independently and ensure prompt, professional communication with clients. Successfully handling these responsibilities helps ensure high client satisfaction and can lead to more contract opportunities.
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What cities in Oklahoma are hiring for Independent Contractor Help Desk Technician jobs? Cities in Oklahoma with the most Independent Contractor Help Desk Technician job openings:
Independent Contractor Help Desk Technician jobs near you
Service Desk Technician

Service Desk Technician

CACI International, Inc.

Oklahoma City, OK • On-site

$39.40K - $64.70K/yr

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

Job Title: Service Desk Technician
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
The Opportunity:
CACI is looking for a Service Desk Technician, you are responsible for collection of incident information through customer conversation, and self-service support tools. This person will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends. Once fully trained, this role can be worked in a hybrid situation.
Responsibilities:
  • Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, mobile device, and other computer-related technologies.
  • Communicates promptly on progress and engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists.
  • Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error.
  • Troubleshoots problems with operating systems, applications, remote access, email, and telephone and wireless issues.
  • Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to appropriate team.
  • Defines and classifies level, priority and nature of problem, request and/or issue.
  • Responsible for opening, tracking and closing trouble tickets.
  • Ensures problem ownership and promotes end-user satisfaction. Tracks activities of field engineers to who tickets were assigned.
  • Active Directory account management and RSA token provisioning.

Qualifications:
Required:
  • Requires basic job knowledge of systems and procedures obtained through prior work experience or education.
  • Preferably has 3 years of experience. May require vocational or technical education in addition to related work experience.
  • Proficiency with Windows 10 operating system.
  • Experience and knowledge of installation, configuration, and troubleshooting of computers.
  • Knowledge of help desk call tracking management systems; ServiceNow desired.

Desired:
  • Strong verbal and written communication skills
  • Excellent customer service skills.

What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$39,400 - $64,700
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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