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Independent Contractor Call Center Jobs in Nevada

Meruelo Group

Call Center Shift Manager

Reno, NV · On-site

... independent judgment, and decision making. Flexible to work all shifts including holidays, nights ... EDUCATION and/or EXPERIENCE Minimum of 3 years' call center supervisor experience or any ...

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Independent Contractor Call Center information

What is an independent contractor call center agent?

Independent Contractor Call Center agents are self-employed professionals who handle customer service, sales, or support calls for companies from their own location, rather than working as direct employees. They typically contract with call center companies or clients to provide services on a flexible schedule. As independent contractors, they are responsible for their own taxes, equipment, and sometimes finding their own clients. This arrangement offers greater flexibility and autonomy but does not include employee benefits like health insurance or paid time off.

What are the key skills and qualifications needed to thrive as an independent contractor call center agent?

To thrive as an Independent Contractor Call Center Agent, you need strong verbal communication skills, a customer service mindset, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet and computer equipment are necessary technical requirements. Self-motivation, problem-solving abilities, and time management are crucial soft skills for excelling in a remote, independent environment. These skills and qualifications ensure efficient customer support, professionalism, and successful performance with minimal supervision.

What are some common challenges faced by independent contractor call center agents, and how can they be addressed?

Independent contractor call center agents often face challenges such as managing fluctuating call volumes, maintaining self-discipline in a remote work environment, and ensuring access to reliable technology. To address these, it’s important to establish a dedicated, quiet workspace, invest in quality equipment, and set consistent work schedules. Staying proactive with time management and seeking ongoing training or support resources from the contracting company can also help agents stay productive and deliver excellent customer service.

What is the difference between Independent Contractor Call Center vs Customer Service Representative?

AspectIndependent Contractor Call CenterCustomer Service Representative
CredentialsNone specific; self-employedTypically requires high school diploma or equivalent
Work EnvironmentRemote or home-based, self-managedOffice or call center environment, supervised
Employer/Industry UsageSelf-employed, contracted for multiple clientsEmployed by a company or organization
Work StructureFlexible hours, project-basedSet shifts, company policies

In summary, an Independent Contractor Call Center operates as a self-employed entity providing call services on a flexible basis, while a Customer Service Representative is typically an employee working within a company's structured environment. The key differences lie in employment status, work environment, and flexibility.

What are the most commonly searched types of Call Center jobs in Nevada?

The most popular types of Call Center jobs in Nevada are:

What are popular job titles related to Independent Contractor Call Center jobs in Nevada?

For Independent Contractor Call Center jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Call Center jobs in Nevada look for?

The top searched job categories for Independent Contractor Call Center jobs in Nevada are:

What cities in Nevada are hiring for Independent Contractor Call Center jobs?

Cities in Nevada with the most Independent Contractor Call Center job openings:

Independent Contractor Call Center jobs near you
Infographic showing various Independent Contractor Call Center job openings in Nevada as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Setter Manager (1099 Independent Contractor)

Sol-Up, LLC

Las Vegas, NV • On-site

Contractor

Posted 10 days ago

Job description

Job Type
Contract
Description
About the Role
We are seeking a highly motivated and experienced Setter Manager to lead and develop our Solar Setter Team. The Setter Manager is responsible for recruiting, training, coaching, and motivating setters while overseeing daily field activities, appointment quality, and overall team performance.
The ideal candidate is a strong sales leader who can build a high-performing team, establish accountability, and create a positive, results-driven culture. This position is ideal for someone with experience in solar sales, door-to-door sales, canvassing, or team leadership who enjoys developing people and driving results.
Key Responsibilities
  • Lead, manage, coach, and motivate the Setter Team to achieve individual and team sales goals.
  • Recruit and assist in onboarding qualified Solar Setters.
  • Train new and existing setters on company processes, solar products, lead-generation techniques, and appointment-setting strategies.
  • Conduct regular team meetings, coaching sessions, and performance reviews.
  • Establish daily and weekly activity expectations and monitor team progress.
  • Track setter activity, leads generated, appointments scheduled, sit rates, and overall performance.
  • Monitor the quality of appointments to ensure they meet company qualification standards.
  • Work closely with the Closing Team to improve appointment quality and conversion rates.
  • Provide ongoing coaching and feedback to setters to improve performance.
  • Identify underperforming team members and develop action plans to improve results.
  • Recognize and develop high-performing setters for leadership and advancement opportunities.
  • Help establish and manage field territories and daily canvassing activities.
  • Ensure setters properly document leads and appointments in the company's designated CRM or sales platform.
  • Maintain accurate performance reports and communicate results to Sales Leadership.
  • Ensure the Setter Team follows company policies, sales practices, compliance requirements, and applicable laws.
  • Promote professionalism, integrity, teamwork, and a positive sales culture.
  • Assist leadership with implementing new sales initiatives, campaigns, and performance programs.

Requirements
Qualifications
  • Previous experience in solar sales, door-to-door sales, canvassing, lead generation, or a related sales environment.
  • Previous sales management or team leadership experience strongly preferred.
  • Proven ability to recruit, train, coach, and motivate sales professionals.
  • Strong communication, presentation, and interpersonal skills.
  • Highly motivated, competitive, and results-oriented.
  • Ability to set clear expectations and hold team members accountable.
  • Strong organizational and time-management skills.
  • Comfortable working in a field-based and performance-driven environment.
  • Ability to analyze sales activity and identify opportunities for improvement.
  • Basic proficiency with CRM systems, mobile applications, and other sales technology.
  • Reliable transportation and ability to travel throughout assigned territories.
  • Ability to work outdoors and support the team in residential neighborhoods.
  • Solar industry experience is highly preferred but may not be required for candidates with strong sales leadership experience.

Ideal Candidate
The ideal Setter Manager is:
  • A Leader: Builds trust, sets clear expectations, and leads by example.
  • A Coach: Develops setters through consistent training and feedback.
  • Results-Oriented: Focuses on measurable activity, appointment quality, and team performance.
  • Motivational: Creates energy and enthusiasm within the team.
  • Accountable: Takes ownership of team performance and follows through on commitments.
  • Competitive: Strives to achieve and exceed company goals.
  • Team-Focused: Collaborates effectively with Closers, Sales Leadership, and other departments.

Compensation
  • This is a 1099 Independent Contractor position with a performance-based compensation structure.
  • The compensation structure is designed to reward successful team development, qualified appointment generation, and overall sales performance.
  • Final compensation details will be outlined in the applicable Independent Contractor and Compensation Agreement.

Work Environment
  • Field-based leadership position.
  • Regularly works alongside setters in residential neighborhoods.
  • Requires outdoor activity and extended periods of walking or standing.
  • Fast-paced, competitive, and performance-driven environment.
  • Flexible schedule based on business needs and team activities.

Apply