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Income Support Caseworker Jobs (NOW HIRING)

County of Dare

Income Maintenance Caseworker

Manteo, NC · On-site

$46K/yr

About the Position Performs intermediate advanced human support work involving determining the eligibility of applicants/recipients to receive assistance under social service income maintenance ...

Center for Human Development

Caseworker

Amherst, MA · On-site

$38K/yr

... low-income families with housing, benefit retention, immigration, substance abuse, domestic ... Our office fosters a collaborative environment where staff support one another, celebrate successes ...

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Income Support Caseworker information

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$29.5K

$47.4K

$70K

How much do income support caseworker jobs pay per year?

As of Sep 13, 2026, the average yearly pay for income support caseworker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Income Support Caseworker jobs?

For Income Support Caseworker jobs, the most frequently searched job titles are:

Income Maintenance Caseworker II - Medicaid Division

Smithfield, NC • On-site

Johnston County, NC
See more jobs at Johnston County, NCexternal

$47K - $80K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

Salary : $47,595.05 - $80,911.58 Annually
Location : Johnston County DSS, NC
Job Type: Full-Time
Job Number: 02536
Department: Social Services
Opening Date: 08/27/2026
FLSA: Non-Exempt
Johnston County is an Equal Opportunity Employer.
Description
The Johnston County DSS mission is to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families. We provide human services programs that are intended to promote the health, well-being, self-sufficiency and protection of families, children and adults within our community.
Johnston County Department of Social Services has immediate openings for an Income Maintenance Caseworker II in the Medicaid Unit.
Please Note: Johnston County DSS will accept Work Against candidates if fully qualified applicants are not located, salary for work against candidates will be determined and discussed with Human Resources at time of offer.
Duties and Responsibilities
The primary purpose of this position is to process or re-determine eligibility for Medicaid recipients.
This position obtains all necessary third party verifications and communicates with the Medicaid recipient in order to obtain all information necessary to determine or re-determine eligibility.
This position is also responsible for completing necessary certification & recertification in the NC FAST system to ensure timely benefits are issued to the recipient upon completion of the certification or recertification process.
Knowledge, Skills and Abilities
  • Considerable knowledge of the program/areas of assignment.
  • General knowledge of all agency and community programs and services which could affect the client/applicant.
  • Good knowledge of all agency and community programs and services which could affect the client/applicant.
  • Good mathematical reasoning and computational skills.
  • Ability to read, analyze, and interpret rules, regulations and procedures.
  • Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
  • Ability to instruct and to evaluate the work of lower level employees.
  • Ability to perform casework functions with structured time frames.

Desired Education and Experience
One year of experience as an Income Maintenance Caseworker I.
*Will accept the following qualifications as a work-against*
Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
*Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.*
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.
Important Pre-Employment Information:
  • If the position requires a degree, official transcripts must be submitted within 30 days of hire.
  • A pre-employment reference check will be conducted.
  • A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
  • A conviction record does not automatically disqualify you from employment, unless otherwise required by state law. Each situation is reviewed on a case-by-case basis.

Johnston County provides a comprehensive, affordable insurance and benefits program.
Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!
Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com
*This description applies to benefits eligible positions.
01
Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions in which you answered yes, unless otherwise noted, you must provide supporting information within the body of the application, to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following: Education - including high school, Work Experience - each position should be listed separately, Certificates & Licenses, Skills).
  • Yes
  • No

02
Please select your highest level of education completed.
  • High school diploma (or GED)
  • Associate's degree
  • Bachelor's degree
  • Master's degree
  • PhD or other professional degree

03
Do you have one year of experience as an Income Maintenance Caseworker I?
  • Yes
  • No

04
Do you have work experience using Family and Children's Medicaid or Adult Medicaid policy? If so, please describe.
05
Do you have experience working in NC FAST?
  • Yes
  • No

06
Do you have a valid North Carolina Driver's License Class C or the ability to obtain prior to your hire date?
  • Yes
  • No

Required Question

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