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Income Maintenance Caseworker information

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$29.5K

$47.4K

$70K

How much do income maintenance caseworker jobs pay per year?

As of Sep 13, 2026, the average yearly pay for income maintenance caseworker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is an income maintenance caseworker?

Income Maintenance Caseworkers are professionals who help individuals and families access public assistance programs such as SNAP (food stamps), Medicaid, and Temporary Assistance for Needy Families (TANF). They evaluate applications, verify eligibility, and ensure that clients receive the benefits they qualify for. Caseworkers also provide information about available services, help clients complete necessary paperwork, and maintain accurate records. Their work is essential for supporting vulnerable populations and connecting them with crucial resources.

What skills and qualifications are needed to be an income maintenance caseworker?

To thrive as an Income Maintenance Caseworker, you need a solid understanding of public assistance programs, case management, and eligibility determination, typically supported by a relevant degree or equivalent experience. Familiarity with case management software, data entry systems, and government databases is crucial for accurate record-keeping and processing. Strong communication, problem-solving, and organizational skills help you effectively interact with clients and manage high caseloads. These skills ensure efficient service delivery, compliance with regulations, and positive outcomes for individuals and families in need.

What challenges do income maintenance caseworkers face and how can they address them?

Income Maintenance Caseworkers often handle large and complex caseloads, which can present challenges such as managing time effectively, staying organized with documentation, and keeping up-to-date with changing policies. To address these challenges, caseworkers typically rely on strong organizational skills, utilize case management software, and participate in ongoing training sessions. Regular communication with supervisors and colleagues also helps in sharing best practices and resolving complex cases efficiently. Developing a systematic approach to prioritizing tasks can greatly enhance productivity and accuracy in this role.

What is the difference between Income Maintenance Caseworker vs Eligibility Specialist?

AspectIncome Maintenance CaseworkerEligibility Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require a college degreeHigh school diploma or equivalent; certifications may enhance prospects
Work EnvironmentGovernment offices, social service agenciesGovernment agencies, social service departments
Job ResponsibilitiesAssessing and determining eligibility for income-based assistance programsEvaluating applications and verifying eligibility for public assistance

Both roles involve assessing applicants' financial situations to determine program eligibility. Income Maintenance Caseworkers typically handle a broader range of income-based programs, while Eligibility Specialists focus specifically on evaluating and verifying eligibility. Both positions require similar credentials and work in government social service settings, making them closely related but with slight differences in scope.

How do you become an income maintenance caseworker?

To become an income maintenance caseworker, candidates typically need a high school diploma or equivalent, with some positions requiring an associate's or bachelor's degree in social work, human services, or a related field. Relevant skills include strong communication, organization, and knowledge of social service programs; some roles may require certification or training provided by the employer or state agency.
More about Income Maintenance Caseworker jobs

What cities are hiring for Income Maintenance Caseworker jobs?

Cities with the most Income Maintenance Caseworker job openings:

What states have the most Income Maintenance Caseworker jobs?

States with the most job openings for Income Maintenance Caseworker jobs include:

What are popular job titles related to Income Maintenance Caseworker jobs?

For Income Maintenance Caseworker jobs, the most frequently searched job titles are:

Income Maintenance Caseworker jobs near you
Infographic showing various Income Maintenance Caseworker job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Income Maintenance Caseworker II

Wadesboro, NC • On-site

County of Anson
See more jobs at County of Ansonexternal

Full-time

Re-posted 3 days ago

Job description

Description

Income Maintenance Caseworker IISalary Grade: 63 ($38,869 - $40,812 depending on experience, qualifications and skills)


General Description

This employee is responsible for the process of determining/re determining applicants/customers eligibility for Economic Services Programs (Food & Nutrition Services, Family & Children's Medicaid, Adult Medicaid and Crisis/Energy Programs). Process will include the functions of intake, processing and review determination. Work at this level includes such tasks as the interviewing of customers to obtain required information, completing initial applications, verifying the information obtained, determining program requirements and options and advise or refer customers to other program services as appropriate.

  • Employee will report to an Income Maintenance Supervisor.
  • Employee must be a team player, and have excellent communication skills.
  • Employee must have a good knowledge of program requirements.
  • Employee is accountable for the work performed keeping in mind the negative impact errors have upon the county as well as the customer and his/her family in determining and re-determining case eligibility.
  • This employee must be able to deal with customers in a professional manner in both positive and negative situations.
  • Employees in Income Maintenance Programs work closely as a team and assist in developing systems that improve customer service.
  • Employee must have good computer skills.


Qualifications

A graduate from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, ITS Technology or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which include negotiating, interviewing, explaining information, gathering and compiling data, analysis of data and/or performance of mathematical or legal tasks; or graduation from high school and three years of paraprofessional, clerical or other public contact experience; one year of experience as an Income Maintenance Caseworker or equivalent combination of training and experience is required.


 **12/18/2025: This position is being re-advertised as Income Maintenance Caseworker II within our Economic Services Programs. Applicants who previously submitted an application under the Medicaid Expansion posting and were referred to the hiring manager remain under consideration and do not need to reapply. 


Requirements


Application Process


Submit an online Anson County application to

Roslynn K. Ingram, HR Manager at

101 South Greene St. Suite 240

Wadesboro, NC 28170

or Email Human Resources

Apply