ZipRecruiter

Log In

1

Income Maintenance Caseworker Jobs (NOW HIRING)

County of Dare

Income Maintenance Caseworker

Manteo, NC · On-site

$46K/yr

Work is performed under the limited supervision of the Income Maintenance Supervisor. Job Duties Interviews applicants for the Public Assistance programs and determines eligibility using the state NC ...

previous pagenext page

Showing results 21-40

All JobsGovernment JobsSocial Service JobsSocial Worker JobsIncome Maintenance Caseworker Jobs

Income Maintenance Caseworker information

See salary details

$29.5K

$47.4K

$70K

How much do income maintenance caseworker jobs pay per year?

As of Aug 19, 2026, the average yearly pay for income maintenance caseworker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is an income maintenance caseworker?

Income Maintenance Caseworkers are professionals who help individuals and families access public assistance programs such as SNAP (food stamps), Medicaid, and Temporary Assistance for Needy Families (TANF). They evaluate applications, verify eligibility, and ensure that clients receive the benefits they qualify for. Caseworkers also provide information about available services, help clients complete necessary paperwork, and maintain accurate records. Their work is essential for supporting vulnerable populations and connecting them with crucial resources.

What skills and qualifications are needed to be an income maintenance caseworker?

To thrive as an Income Maintenance Caseworker, you need a solid understanding of public assistance programs, case management, and eligibility determination, typically supported by a relevant degree or equivalent experience. Familiarity with case management software, data entry systems, and government databases is crucial for accurate record-keeping and processing. Strong communication, problem-solving, and organizational skills help you effectively interact with clients and manage high caseloads. These skills ensure efficient service delivery, compliance with regulations, and positive outcomes for individuals and families in need.

What challenges do income maintenance caseworkers face and how can they address them?

Income Maintenance Caseworkers often handle large and complex caseloads, which can present challenges such as managing time effectively, staying organized with documentation, and keeping up-to-date with changing policies. To address these challenges, caseworkers typically rely on strong organizational skills, utilize case management software, and participate in ongoing training sessions. Regular communication with supervisors and colleagues also helps in sharing best practices and resolving complex cases efficiently. Developing a systematic approach to prioritizing tasks can greatly enhance productivity and accuracy in this role.

What is the difference between Income Maintenance Caseworker vs Eligibility Specialist?

AspectIncome Maintenance CaseworkerEligibility Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require a college degreeHigh school diploma or equivalent; certifications may enhance prospects
Work EnvironmentGovernment offices, social service agenciesGovernment agencies, social service departments
Job ResponsibilitiesAssessing and determining eligibility for income-based assistance programsEvaluating applications and verifying eligibility for public assistance

Both roles involve assessing applicants' financial situations to determine program eligibility. Income Maintenance Caseworkers typically handle a broader range of income-based programs, while Eligibility Specialists focus specifically on evaluating and verifying eligibility. Both positions require similar credentials and work in government social service settings, making them closely related but with slight differences in scope.

How do you become an income maintenance caseworker?

To become an income maintenance caseworker, candidates typically need a high school diploma or equivalent, with some positions requiring an associate's or bachelor's degree in social work, human services, or a related field. Relevant skills include strong communication, organization, and knowledge of social service programs; some roles may require certification or training provided by the employer or state agency.
More about Income Maintenance Caseworker jobs

What cities are hiring for Income Maintenance Caseworker jobs?

Cities with the most Income Maintenance Caseworker job openings:

What states have the most Income Maintenance Caseworker jobs?

States with the most job openings for Income Maintenance Caseworker jobs include:

What job categories do people searching Income Maintenance Caseworker jobs look for?

The top searched job categories for Income Maintenance Caseworker jobs are:

Income Maintenance Caseworker jobs near you
Infographic showing various Income Maintenance Caseworker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Income Maintenance III Lead Worker/ Income Maintenance Caseworker III QA Trainer -Food and Nutrition

Harnett County, NC

Lillington, NC • On-site

$51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

Salary: See Position Description
Location : Lillington, NC
Job Type: Full-Time Regular
Job Number: DSS 2457
Department: DSS
Division: Food & Nutrition/Stamps
Opening Date: 07/24/2026
Closing Date: Continuous
POSITION SUMMARY
The Harnett County Department of Social Services is currently recruiting for an Income Maintenance III Lead Worker and Income Maintenance Caseworker III QA Trainer in the Food and Nutrition Unit. The primary purpose of the position is to provide food assistance for the needy within the county by determining eligibility for participation in the program, monitoring continual compliance, and responding to client and staff requests. This position includes lead worker duties such as second partying cases, answering staff policy questions and supporting the supervisor.
This position carries administrative and supervisory responsibilities for the Food and Nutrition Program and involves continuous planning due to changing program requirements and additional staff requirements. The Food and Nutrition Team Lead in Harnett County assist in supervising IMC I and IMC II. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned.
Hiring Salary:
Income Maintenance III- Lead Worker $51,636.00* plus 5%
Income Maintenance Caseworker III Q&A Trainer $51,636.00* plus 5%
DUTIES AND RESPONSIBILITIES
Responsibilities and Duties:
Have a basic knowledge of human service agency functions, community resources, good communication skills with customers and co-workers to facilitate good exchange of information. The worker should possess good computational and writing skills for calculating assistance eligibility. Good judgement and listening skills are necessary for interpreting policy and making decisions when policy is unclear. This position is also responsible for lead worker duties to include second partying cases, answering staff policy questions and supporting the supervisor.
  1. Planning (10% of the time) - Employees plan the short and some long-range work operations, priorities, and goals within the unit and/or sub-units supervised.
  2. Organizing and Directing (15% of the time) - Employees assign and balance workloads within the unit and/or sub-units and coordinate overall workflow. Work requires employees to develop procedures and to assist with minor organizational changes and recommend other changes to improve efficiency.
  3. Training (20% of the time)- Employees provide on-the-job training as well as some training needs assessment and arrange for employees to attend workshops and other job related training.
  4. Setting Work Standards (15% of the time)- Employees are responsible for ensuring that staff adhere to Federal and State standards with regard to the quality of work required in processing income maintenance cases. Employees have input and impact on setting internal agency standards for those income maintenance programs under their supervision.
  5. Reviewing Work (30% of the time) - Employees may be responsible for conducting second party reviews through the random sampling and evaluation of ongoing cases processed by their staff. Employees use quality assurance reports, State error printouts, and evaluate the overall performance of staff assigned to their unit.
  6. Counseling and Disciplining (5% of the time) - Employees assist in counseling staff regarding performance and grievance policies and may have the authority to assist in issuing oral and/or written warnings. Employees make recommendations on dismissals to a higher level supervisor.
  7. Performing Other Personnel Functions (5% of the time)- Employees are responsible for evaluating staff performance and making recommendations to a higher level supervisor on merit raises, reassignments, and salary adjustments. Employees may interview applicants, usually with higher level management.

MINIMUM QUALIFICATIONS
Knowledge, Skills, and Abilities:
Thorough knowledge of income maintenance program assigned. Considerable knowledge of all agency and community programs and services which could affect the client/applicant. General knowledge of all income maintenance programs. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret a variety of regulations, policies and procedure of varying complexity. Ability to work independently and prioritize work. Ability to instruct arid evaluate the work of lower level employees. Ability to train employees in new and existing rules, regulations, policies and procedures. Ability to understand the needs and problems of clients/applicants. Ability to perform caseworker function under and within structured time frames.
Education/Certification:
Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.
SUPPLEMENTAL INFORMATION
Work Environment/Location/Physical Demands:
Employees are responsible for assisting supervisors with the work of income maintenance caseworkers involved in the intake, processing, and review functions in any of the income maintenance programs. The objectives of the income maintenance programs are generally stable, however, there are shifting emphases with regard to how cases are processed due to the continual changes in rules, regulations, policies, and procedures in the administration of the income maintenance programs. Employees are responsible for a staff of approximately 5 - 15 employees.
Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits. To see more information about the benefits offered by Harnett County, click

Apply