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Income Maintenance Caseworker Jobs (NOW HIRING)

County of Dare

Income Maintenance Caseworker

Manteo, NC · On-site

$46K/yr

Work is performed under the limited supervision of the Income Maintenance Supervisor. Job Duties Interviews applicants for the Public Assistance programs and determines eligibility using the state NC ...

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Income Maintenance Caseworker information

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$29.5K

$47.4K

$70K

How much do income maintenance caseworker jobs pay per year?

As of Sep 14, 2026, the average yearly pay for income maintenance caseworker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is an income maintenance caseworker?

Income Maintenance Caseworkers are professionals who help individuals and families access public assistance programs such as SNAP (food stamps), Medicaid, and Temporary Assistance for Needy Families (TANF). They evaluate applications, verify eligibility, and ensure that clients receive the benefits they qualify for. Caseworkers also provide information about available services, help clients complete necessary paperwork, and maintain accurate records. Their work is essential for supporting vulnerable populations and connecting them with crucial resources.

What skills and qualifications are needed to be an income maintenance caseworker?

To thrive as an Income Maintenance Caseworker, you need a solid understanding of public assistance programs, case management, and eligibility determination, typically supported by a relevant degree or equivalent experience. Familiarity with case management software, data entry systems, and government databases is crucial for accurate record-keeping and processing. Strong communication, problem-solving, and organizational skills help you effectively interact with clients and manage high caseloads. These skills ensure efficient service delivery, compliance with regulations, and positive outcomes for individuals and families in need.

What challenges do income maintenance caseworkers face and how can they address them?

Income Maintenance Caseworkers often handle large and complex caseloads, which can present challenges such as managing time effectively, staying organized with documentation, and keeping up-to-date with changing policies. To address these challenges, caseworkers typically rely on strong organizational skills, utilize case management software, and participate in ongoing training sessions. Regular communication with supervisors and colleagues also helps in sharing best practices and resolving complex cases efficiently. Developing a systematic approach to prioritizing tasks can greatly enhance productivity and accuracy in this role.

What is the difference between Income Maintenance Caseworker vs Eligibility Specialist?

AspectIncome Maintenance CaseworkerEligibility Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require a college degreeHigh school diploma or equivalent; certifications may enhance prospects
Work EnvironmentGovernment offices, social service agenciesGovernment agencies, social service departments
Job ResponsibilitiesAssessing and determining eligibility for income-based assistance programsEvaluating applications and verifying eligibility for public assistance

Both roles involve assessing applicants' financial situations to determine program eligibility. Income Maintenance Caseworkers typically handle a broader range of income-based programs, while Eligibility Specialists focus specifically on evaluating and verifying eligibility. Both positions require similar credentials and work in government social service settings, making them closely related but with slight differences in scope.

How do you become an income maintenance caseworker?

To become an income maintenance caseworker, candidates typically need a high school diploma or equivalent, with some positions requiring an associate's or bachelor's degree in social work, human services, or a related field. Relevant skills include strong communication, organization, and knowledge of social service programs; some roles may require certification or training provided by the employer or state agency.
More about Income Maintenance Caseworker jobs

What cities are hiring for Income Maintenance Caseworker jobs?

Cities with the most Income Maintenance Caseworker job openings:

What states have the most Income Maintenance Caseworker jobs?

States with the most job openings for Income Maintenance Caseworker jobs include:

What are popular job titles related to Income Maintenance Caseworker jobs?

For Income Maintenance Caseworker jobs, the most frequently searched job titles are:

Income Maintenance Caseworker jobs near you
Infographic showing various Income Maintenance Caseworker job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

(SOCIAL SERVICES) Income Maintenance Caseworker II - Family and Children Medicaid

Clinton, NC • On-site

Sampson County
See more jobs at Sampson Countyexternal

$39K/yr

Full-time

Posted 16 days ago

Job description

GRADE: 65

SALARY: $39,648.00 annually plus benefits package

DESCRIPTION OF WORK: Duties involve interviewing the customer, verifying information, determining eligibility, maintaining the record, and making changes to the record. Other duties may be assigned as deemed necessary. The worker in this position must have excellent computer skills, have the ability to read and interpret policy, job aids, and change notices and have the ability to work within a specialized automated system (NCFAST).

KNOWLEDGE, SKILLS & ABILITIES: Considerable knowledge of program/area of assignment. General knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret rules, regulations, and procedures. Ability to work within structured timeframes, communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations, and procedures.

MINIMUM EDUCATION AND EXPERIENCE: One year of experience as an Income Maintenance Caseworker I is required for an Income Maintenance Caseworker II. Candidates may qualify for an Income Maintenance Caseworker I with: Graduation from an accredited bachelor degree program; Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

PREFERENCE MAY BE GIVEN FOR BI-LINGUAL SKILLS AND/OR DSS EXPERIENCE.

Applicants may qualify for a work against appointment with a certain degree of education and experience.

APPLY: Job Listings - Sampson County Jobs

NC State Application form (PD-107) and all transcripts required.

Application Deadline: Open Until Filled

SAMPSON COUNTY DSS IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

In compliance with the Immigration Reform and Control Act of 1986, Sampson County will employ only those individuals who are US citizens, or legal aliens authorized to maintain employment in the United States.

All offers of employment are conditional pending candidate undergoing pre-employment Alcohol & Drug testing and producing satisfactory test results.

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