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Incident Problem Manager Jobs in Boca Raton, FL (NOW HIRING)

Weitz

Project Safety Manager

West Palm Beach, FL · On-site

Verification of project team incident investigations and "How It Happened" reports for completeness ... Excellent judgement and problem-solving skills * Ability to build positive relationships across the ...

The Walsh Group

HSE Manager II

Fort Lauderdale, FL · On-site

$79K - $107K/yr

Creative and innovative problem-solving environment * Supportive, communicative managers who reward ... Conducts accident investigations and completes incident reporting for Project Management review.

The Walsh Group

HSE Manager II

Fort Lauderdale, FL

$79K - $107K/yr

Creative and innovative problem-solving environment * Supportive, communicative managers who reward ... Conducts accident investigations and completes incident reporting for Project Management review.

The Walsh Group

Quality Manager

Fort Lauderdale, FL · On-site

Creative and innovative problem-solving environment * Supportive, communicative managers who reward ... material management, Quality Incident Reports, Lesson Sharing and follow-up inspections.

The Walsh Group

Quality Manager

Fort Lauderdale, FL · On-site

Creative and innovative problem-solving environment * Supportive, communicative managers who reward ... material management, Quality Incident Reports, Lesson Sharing and follow-up inspections.

ITrade STEM

Cybersecurity Analyst

Fort Lauderdale, FL · On-site

As a consultancy that manages or oversees comprehensive apprenticeship programs, we empower ... Incident Response: Develop and execute incident response plans, including detection, analysis ...

ITrade STEM

Cybersecurity Analyst

Fort Lauderdale, FL · On-site

As a consultancy that manages or oversees comprehensive apprenticeship programs, we empower ... Incident Response : Develop and execute incident response plans, including detection, analysis ...

AlphaStaffHCM

IT Infrastructure Manager

Sunrise, FL · On-site

Drives security controls, awareness programs, incident response, and audit readiness. * Problem ... Vendor Management: Builds productive relationships with technology vendors, partners, and service ...

ITRADE STEM

Cybersecurity Analyst

Fort Lauderdale, FL · On-site

Configuration Management : Develop and maintain secure configurations and settings for IT infrastr ... Incident Response : Develop and execute incident response plans, including detection, analysis ...

DERECKTOR FLORIDA INC

Facilities Manager

Dania Beach, FL · On-site

Lead or assist with incident investigations, root cause analyses, and implementation of corrective ... Strong analytical, decision-making, and problem-solving skills. * Proficiency with Microsoft Office ...

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All JobsIncident Problem JobsIncident Problem Manager JobsIncident Problem Manager Jobs in Boca Raton, FL

Incident Problem Manager information

See Boca Raton, FL salary details

$34.6K

$155.1K

$183.6K

How much do incident problem manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for incident problem manager in Boca Raton, FL is $155,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,400.00 and $183,200.00 per year, depending on experience, location, and employer.

What does an Incident Problem Manager do?

An Incident Problem Manager is responsible for overseeing the process of identifying, investigating, and resolving incidents and underlying problems within an organization's IT systems. They work to minimize the impact of disruptions, coordinate responses to incidents, and analyze root causes to prevent future occurrences. This role often involves collaborating with technical teams, managing communication with stakeholders, and ensuring that procedures are followed according to IT service management frameworks like ITIL. Their goal is to improve IT service reliability and reduce downtime for the business.

How does an Incident Problem Manager typically collaborate with technical and non-technical teams during major incidents?

Incident Problem Managers play a critical role in bridging communication between technical teams (like IT support, network engineers, or developers) and non-technical stakeholders (such as business unit leaders or customer service). During major incidents, they coordinate response efforts, facilitate status updates, and ensure all parties are aligned on next steps and remediation plans. Effective collaboration involves translating complex technical issues into clear, actionable information for non-technical audiences, managing expectations, and driving post-incident reviews to prevent recurrence. This cross-functional coordination is essential for minimizing business impact and ensuring swift resolution.

What are the key skills and qualifications needed to thrive as an Incident Problem Manager, and why are they important?

To thrive as an Incident Problem Manager, you need strong analytical skills, IT service management knowledge, and experience with incident and problem resolution processes, often supported by ITIL certification. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional communication, leadership, and critical thinking abilities enable effective coordination and root-cause analysis across teams. These skills are crucial to minimizing downtime, ensuring service continuity, and driving long-term improvements in IT operations.

What is the difference between Incident Problem Manager vs Incident Coordinator?

AspectIncident Problem ManagerIncident Coordinator
Primary RoleManages the lifecycle of incidents and problems to minimize impact and prevent recurrenceCoordinates incident response activities, ensuring timely resolution and communication
CertificationsITIL Foundation, Problem Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentTypically in IT service management teams, focusing on problem analysisOperational teams, focusing on incident handling and communication

While both roles are involved in incident management, the Incident Problem Manager focuses on identifying root causes and preventing future issues, whereas the Incident Coordinator handles day-to-day incident response and communication. Both roles are essential for effective IT service delivery but differ in scope and responsibilities.

What job categories do people searching Incident Problem Manager jobs in Boca Raton, FL look for?

The top searched job categories for Incident Problem Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Incident Problem Manager jobs?

Cities near Boca Raton, FL with the most Incident Problem Manager job openings:

Incident Problem Manager jobs near you
Infographic showing various Incident Problem Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $155,065 per year, or $74.6 per hour.

Project Safety Manager

Weitz

West Palm Beach, FL • On-site

Full-time

Life, Retirement, PTO

Re-posted 16 days ago

Job description

The Weitz Company is hiring a Project Safety Manager to join team in West Palm Beach, FL! The Project Safety Manager will provide site safety leadership and oversight for their assigned project. The Project Safety Manager is the expert resource to the project team for consistent implementation of company safety standards and programs, provides project-wide safety training, supports preconstruction safety planning, and performs jobsite safety auditing and incident investigating. If you are an experienced construction safety professional wanting to join a company who prioritizes safety across the organization, this could be a great opportunity for you!
The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves.
What You'll Do:
  • Participate in the creation of the project safety plan
  • Track and trend project safety performance (site safety inspection results, injury rates, safety violations, etc.) and recommend corrective/preventative measures for project team implementation
  • Verify project team adherence to company safety management processes
  • Assist project teams with enforcement of safety programs, which may involve drafting letters, issuing safety violations, and meeting with managers
  • Facilitate project safety committees
  • Actively participate in safety preconstruction meetings and pre-task safety planning
  • Conduct or facilitate project-wide safety training
  • Support project teams with applicable regulatory safety compliance
  • Facilitate project safety inspections and verify adequacy of project team corrective actions
  • Ensure any employee has the authority to stop work they feel is unsafe until the issue(s) can be resolved
  • Verification of project team incident investigations and "How It Happened" reports for completeness and accuracy
  • Assemble and maintain site safety documentation (hot work permits, GFCI inspections, confined space permits, excavation permits, etc.)
  • Perform project industrial hygiene assessments (noise monitoring, air monitoring, etc)
  • Coordinate and communicate site safety activities regularly with the Project Manager
  • Actively participate in project safety regulatory compliance audits (OSHA inspections, etc)
  • Encourage innovative thinking by the project team to increase the safety awareness of the project

What We're Looking For:
  • Experience:
    • 5+ years of construction safety experience required
    • OSHA 30 certification preferred
  • Skills:
    • Excellent judgement and problem-solving skills
    • Ability to build positive relationships across the organization and provide conflict resolution and coaching to the team
    • Comfortable speaking in front of a variety of audiences of various sizes
    • Ability to resolve issues in a timely and efficient manner
    • Detail-oriented and highly organized
    • High level of initiative
    • Excellent verbal and written communication
  • Technology:
    • Proficient in basic computer software including Microsoft Word, PowerPoint, Excel, and Outlook
    • Ability to learn specific job-related software upon hire

What We Offer:
  • Competitive Pay
  • Rewarding Bonus Program
  • Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings
  • Employer-Paid Short- and Long-Term Disability Programs
  • Employer-Paid Life Insurance
  • Generous Paid Time Off Provisions
  • 401K Retirement Savings Plan with Company Match
  • Tuition Reimbursement
  • Fully Paid Parental Leave
  • Voluntary Products Including: Critical Illness Insurance and Accident Insurance
  • Corporate Wellness Program with Wellness Time Off and Rewards

Visa sponsorship is not available for this position at this time.
The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails.
The Company is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment (minorities, females, veterans, individuals with disabilities, sexual orientation, gender identity, or other protected categories in accordance with state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice.
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