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Incident Problem Manager Jobs in Boca Raton, FL (NOW HIRING)

Sky Climber Access Solutions

EHS Manager

Dania Beach, FL · On-site

$81K - $110K/yr

Lead incident investigations, root cause analysis, and corrective actions * Manage safety ... Excellent communication, organizational, and problem-solving skills * Valid driver's license

New

Sky Climber Access Solutions

EHS Manager

Dania Beach, FL

$81K - $110K/yr

Lead incident investigations, root cause analysis, and corrective actions * Manage safety ... Excellent communication, organizational, and problem-solving skills * Valid driver's license

New

Sky Climber Access Solutions

EHS Manager

Dania Beach, FL · On-site

$81K - $110K/yr

Lead incident investigations, root cause analysis, and corrective actions * Manage safety ... Excellent communication, organizational, and problem-solving skills * Valid driver's license

Forgen

EHS Manager

Fort Lauderdale, FL · On-site

$79K - $107K/yr

Champion Forgen's Incident and Injury Free (IIF) culture through leadership, coaching, and visible ... Strong analytical, problem-solving, and decision-making skills. * High emotional intelligence ...

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Showing results 21-40

All JobsIncident Problem JobsIncident Problem Manager JobsIncident Problem Manager Jobs in Boca Raton, FL

Incident Problem Manager information

See Boca Raton, FL salary details

$34.6K

$155.1K

$183.6K

How much do incident problem manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for incident problem manager in Boca Raton, FL is $155,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,400.00 and $183,200.00 per year, depending on experience, location, and employer.

What does an Incident Problem Manager do?

An Incident Problem Manager is responsible for overseeing the process of identifying, investigating, and resolving incidents and underlying problems within an organization's IT systems. They work to minimize the impact of disruptions, coordinate responses to incidents, and analyze root causes to prevent future occurrences. This role often involves collaborating with technical teams, managing communication with stakeholders, and ensuring that procedures are followed according to IT service management frameworks like ITIL. Their goal is to improve IT service reliability and reduce downtime for the business.

How does an Incident Problem Manager typically collaborate with technical and non-technical teams during major incidents?

Incident Problem Managers play a critical role in bridging communication between technical teams (like IT support, network engineers, or developers) and non-technical stakeholders (such as business unit leaders or customer service). During major incidents, they coordinate response efforts, facilitate status updates, and ensure all parties are aligned on next steps and remediation plans. Effective collaboration involves translating complex technical issues into clear, actionable information for non-technical audiences, managing expectations, and driving post-incident reviews to prevent recurrence. This cross-functional coordination is essential for minimizing business impact and ensuring swift resolution.

What are the key skills and qualifications needed to thrive as an Incident Problem Manager, and why are they important?

To thrive as an Incident Problem Manager, you need strong analytical skills, IT service management knowledge, and experience with incident and problem resolution processes, often supported by ITIL certification. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional communication, leadership, and critical thinking abilities enable effective coordination and root-cause analysis across teams. These skills are crucial to minimizing downtime, ensuring service continuity, and driving long-term improvements in IT operations.

What is the difference between Incident Problem Manager vs Incident Coordinator?

AspectIncident Problem ManagerIncident Coordinator
Primary RoleManages the lifecycle of incidents and problems to minimize impact and prevent recurrenceCoordinates incident response activities, ensuring timely resolution and communication
CertificationsITIL Foundation, Problem Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentTypically in IT service management teams, focusing on problem analysisOperational teams, focusing on incident handling and communication

While both roles are involved in incident management, the Incident Problem Manager focuses on identifying root causes and preventing future issues, whereas the Incident Coordinator handles day-to-day incident response and communication. Both roles are essential for effective IT service delivery but differ in scope and responsibilities.

What job categories do people searching Incident Problem Manager jobs in Boca Raton, FL look for?

The top searched job categories for Incident Problem Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Incident Problem Manager jobs?

Cities near Boca Raton, FL with the most Incident Problem Manager job openings:

Incident Problem Manager jobs near you
Infographic showing various Incident Problem Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $155,065 per year, or $74.6 per hour.

EHS Manager

Sky Climber Access Solutions

Dania Beach, FL • On-site

$81K - $110K/yr

Full-time

Posted 3 days ago

New

Job description

Overview

EHS Manager 

Travel Up to 60%

About the Role

Sky Climber Access Solutions is seeking an experienced EHS Manager to lead safety, compliance, training, and continuous improvement initiatives across our U.S. operations.

This role is responsible for developing and managing company-wide environmental, health, and safety programs, conducting audits and inspections, leading incident investigations, delivering safety training, and partnering with operational teams to promote a strong safety culture.

What You'll Do

  • Lead and improve company safety programs, policies, and procedures
  • Conduct site audits, inspections, and compliance reviews
  • Develop and deliver safety training programs for field and office employees
  • Identify training gaps and implement improvement plans
  • Lead incident investigations, root cause analysis, and corrective actions
  • Manage safety observations, safety committees, and company-wide safety initiatives
  • Track and report safety KPIs and performance metrics to leadership
  • Support customer audits and safety-related meetings
  • Ensure compliance with OSHA regulations and company standards
  • Assist branches and operational teams with safety and compliance needs

Qualifications & ExperienceRequired

  • Bachelor's degree in Environmental Health & Safety, Occupational Health, Safety Engineering, or related field
  • Minimum 3 years of EHS leadership experience
  • Fluent in English and Spanish
  • Strong knowledge of OSHA regulations and safety management systems
  • Excellent communication, organizational, and problem-solving skills
  • Valid driver's license
  • Ability to travel up to 60%

Preferred

  • Experience in scaffolding, suspended access, construction, or industrial services
  • Experience conducting audits, inspections, and incident investigations
  • Professional safety certifications are a plus

Physical & Work Environment Requirements

  • Ability to travel extensively to branch and customer locations
  • Ability to work in office, warehouse, construction, and industrial environments
  • Ability to wear required PPE and fall protection equipment
  • Ability to conduct field audits and safety inspections

Schedule & Employment Conditions

  • Full-time position
  • Remote-based with travel up to 60%
  • Pre-employment drug screening required
  • Background check required
  • Valid driver's license required
  • Safety-sensitive position

About Sky Climber Access Solutions

Sky Climber Access Solutions provides access equipment, scaffolding, fall protection systems, and specialized support services for commercial, industrial, and infrastructure projects throughout North America. We are committed to safety, customer partnership, and operational excellence.

Sky Climber Access Solutions is an Equal Opportunity Employer.

Employment Type: FULL_TIME

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