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Incident Problem Manager Jobs in Utah (NOW HIRING)

CRH

Ready Mix Plant Manager

Spanish Fork, UT · On-site

Prepare incident reports as appropriate. * Verify, review and approve daily timecards and ... Ability to take initiative and be a problem solver. * Ability to make good judgement calls when ...

CRH

Ready Mix Plant Manager

Spanish Fork, UT

Prepare incident reports as appropriate. * Verify, review and approve daily timecards and ... Ability to take initiative and be a problem solver. * Ability to make good judgement calls when ...

Sorensen Companies (SCI)

EHS Manager

West Jordan, UT · On-site

$77K - $105K/yr

Manage incident reporting, investigations, root cause analyses, and corrective actions to prevent ... Strong analytical, problem-solving, risk assessment, and continuous improvement abilities * Ability ...

Sorensen Companies (SCI)

EHS Manager

Salt Lake City, UT · On-site

Lead incident reporting, investigations, root cause analyses, and corrective actions to prevent ... Strong analytical, problem-solving, risk assessment, and continuous improvement abilities * Ability ...

Aptive Environmental

Senior Safety Manager

Provo, UT · Hybrid

$125K/yr

Host post-incident calls, facilitating discussion to determine the root cause and preventative ... Strong problem-solving and strategic thinking skills, with the ability to address safety risks ...

Aptive Environmental

Senior Safety Manager

Provo, UT · On-site

$125K/yr

Host post-incident calls, facilitating discussion to determine the root cause and preventative ... Strong problem-solving and strategic thinking skills, with the ability to address safety risks ...

Aptive Environmental

Senior Safety Manager

Provo, UT · Hybrid

$125K/yr

Host post-incident calls, facilitating discussion to determine the root cause and preventative ... Strong problem-solving and strategic thinking skills, with the ability to address safety risks ...

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Incident Problem Manager information

How does an Incident Problem Manager typically collaborate with technical and non-technical teams during major incidents?

Incident Problem Managers play a critical role in bridging communication between technical teams (like IT support, network engineers, or developers) and non-technical stakeholders (such as business unit leaders or customer service). During major incidents, they coordinate response efforts, facilitate status updates, and ensure all parties are aligned on next steps and remediation plans. Effective collaboration involves translating complex technical issues into clear, actionable information for non-technical audiences, managing expectations, and driving post-incident reviews to prevent recurrence. This cross-functional coordination is essential for minimizing business impact and ensuring swift resolution.

What is the difference between Incident Problem Manager vs Incident Coordinator?

AspectIncident Problem ManagerIncident Coordinator
Primary RoleManages the lifecycle of incidents and problems to minimize impact and prevent recurrenceCoordinates incident response activities, ensuring timely resolution and communication
CertificationsITIL Foundation, Problem Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentTypically in IT service management teams, focusing on problem analysisOperational teams, focusing on incident handling and communication

While both roles are involved in incident management, the Incident Problem Manager focuses on identifying root causes and preventing future issues, whereas the Incident Coordinator handles day-to-day incident response and communication. Both roles are essential for effective IT service delivery but differ in scope and responsibilities.

What does an Incident Problem Manager do?

An Incident Problem Manager is responsible for overseeing the process of identifying, investigating, and resolving incidents and underlying problems within an organization's IT systems. They work to minimize the impact of disruptions, coordinate responses to incidents, and analyze root causes to prevent future occurrences. This role often involves collaborating with technical teams, managing communication with stakeholders, and ensuring that procedures are followed according to IT service management frameworks like ITIL. Their goal is to improve IT service reliability and reduce downtime for the business.

What are the key skills and qualifications needed to thrive as an Incident Problem Manager, and why are they important?

To thrive as an Incident Problem Manager, you need strong analytical skills, IT service management knowledge, and experience with incident and problem resolution processes, often supported by ITIL certification. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional communication, leadership, and critical thinking abilities enable effective coordination and root-cause analysis across teams. These skills are crucial to minimizing downtime, ensuring service continuity, and driving long-term improvements in IT operations.
What are popular job titles related to Incident Problem Manager jobs in Utah? For Incident Problem Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Incident Problem Manager jobs in Utah look for? The top searched job categories for Incident Problem Manager jobs in Utah are:
What cities in Utah are hiring for Incident Problem Manager jobs? Cities in Utah with the most Incident Problem Manager job openings:
Incident Problem Manager jobs near you
Ready Mix Plant Manager

Ready Mix Plant Manager

CRH

Spanish Fork, UT • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago

Job description

Ready Mix Plant Manager
AMAT
Spanish Fork, Utah, United States
Job ID: 526404
Jack B. Parson Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.
Position Overview
The Plant Manager will be responsible for overseeing the day to day operations of a plant as well as providing leadership, training, supervision and support to the Concrete Delivery Professionals. The Plant Manager will also need to develop and maintain teamwork within the concrete production and delivery departments. The successful candidate should possess an understanding of profit and loss metrics coupled with a strong understanding of cost control measures and CAPEX spend. This position may occasionally require equipment and/or plant operation along with labor.
Key Responsibilities (Essential Duties and Functions)
  • Supervise, evaluate, coach, and motivate personnel supervised.
  • Manage the workforce assigned to the plant daily.
  • Direct work at plant locations and job sites.
  • Maintain quality assurance of the plant as required.
  • Perform routine plant maintenance.
  • Control expenditures and maximize profits for the plant.
  • Control and maintain inventory levels.
  • Assist in the batch of concrete and maintain the plant.
  • Routinely inspect vehicles and equipment and report repairs as needed.
  • Assist with accident, incident and environmental investigation/compliance.
  • Complete all paperwork and reports required by the company in a timely manner.
  • Issue discipline at the direction of the General Manager and Ready Mix Manager.
  • Review time cards and monitor attendance.
  • Adhere to and positively communicate all company policies.
  • Demand forecasting and federal Agency compliance.
  • Other duties as may be assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education/Experience
  • Minimum of a high school diploma or general education degree (GED) required.
  • Valid state driver's license and satisfactory driving record is required.
  • Valid Commercial Drivers License (CDL), class A or B, is preferred.
  • Five years of increasing responsibilities with Ready Mix or similar duties within aggregate, asphalt or construction operations.
  • Experience with quality control of ready mix concrete.

Work Requirements
  • This position directly supervises ready mix equipment and operations.
  • Communicate with customers, dispatch and other company departments as required to assure the safe, accurate and timely delivery of company products and service.
  • Communicate with Management on any subordinate commendations, disciplinary actions, operational deficiencies, QC issues, productivity issues or unusual purchase requirements.
  • Schedule PTO, and communicate unexcused absences and tardiness to Management. Prepare incident reports as appropriate.
  • Verify, review and approve daily timecards and production purchases. Ensure all timecards and invoices are forwarded to the office in a timely fashion.
  • Communicate accident/incident information to Management immediately. Verify completion of accident/incident reports and assist the Manager with accident reports and investigations.
  • Review and analyze productivity reports for continual operational improvements. Conduct designated performance appraisals. Compile, verify and record accurate production, QC, purchasing, inventory, and best practice reports as necessary.
  • Reflect a professional appearance and attitude with all work related activities. Encourage professional attitudes and appearances with all subordinate employees. Maintain positive professional relationships with all customers and employees.

Knowledge/Skill Requirements
  • Ability to communicate efficiently and effectively with customers and company personnel.
  • Ability to supervise and control personnel to accommodate customer satisfaction.
  • Ability to take initiative and be a problem solver.
  • Ability to make good judgement calls when under pressure.
  • Ability to read, write, and speak English.
  • Ability to understand maps.
  • Ability to perform mathematical functions pertaining to billing, volumes, quantities, etc.
  • Must have, or acquire, good computer skills in order to operate batching, billing, and communication equipment.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to sit, climb, and use hands to signal and handle equipment. The employee is occasionally required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders. The employee must occasionally lift and/or move anywhere up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat. The noise level in the work environment is usually moderate to loud.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Jack B. Parson Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
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About CRH

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CRH has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dublin, Dublin, IE

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