Incident Manager III
Arlington, VA · On-site
They are seeking an Incident Manager III to manage cyber incidents, coordinate with stakeholders, and maintain accurate reporting throughout the incident response lifecycle. Responsibilities : • ...
Incident Manager III
Arlington, VA · On-site
They are seeking an Incident Manager III to manage cyber incidents, coordinate with stakeholders, and maintain accurate reporting throughout the incident response lifecycle. Responsibilities : • ...
Incident Manager III
Arlington, VA · On-site
Supporting the management of cyber incidents through the incident response lifecycle. * Creating and maintaining routine reporting of cyber incidents in official systems of record, including case ...
Quick apply
Incident Manager III
Arlington, VA · On-site
Supporting the management of cyber incidents through the incident response lifecycle. * Creating and maintaining routine reporting of cyber incidents in official systems of record, including case ...
Incident Manager II
Arlington, VA · On-site
$56K - $66K/yr
Incident Manager II Description: Solutions³ LLC is supporting a U.S. Government customer to support for onsite incident response to civilian Government agencies and critical asset owners who ...
Incident Manager II
Arlington, VA · On-site
$56K - $66K/yr
Incident Manager II Description: Solutions³ LLC is supporting a U.S. Government customer to support for onsite incident response to civilian Government agencies and critical asset owners who ...
Incident Manager III
Arlington, VA · On-site
Supporting the management of cyber incidents through the incident response lifecycle. * Creating and maintaining routine reporting of cyber incidents in official systems of record, including case ...
Incident Manager III
Arlington, VA · On-site
Supporting the management of cyber incidents through the incident response lifecycle. * Creating and maintaining routine reporting of cyber incidents in official systems of record, including case ...
Incident Manager II
Arlington, VA · On-site
HS Diploma with 4-6 years of incident management or cyber security experience. * 2+ years of directly relevant experience in cyber incident management or cybersecurity operations * Knowledge of ...
Incident Manager II
Arlington, VA · On-site
HS Diploma with 4-6 years of incident management or cyber security experience. * 2+ years of directly relevant experience in cyber incident management or cybersecurity operations * Knowledge of ...
Incident Manager II
Arlington, VA · On-site
$110 - $150/hr
Incident Manager II Solutions³ LLC is supporting a U.S. Government customer to support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber ...
Incident Manager II
Arlington, VA · On-site
$110 - $150/hr
Incident Manager II Solutions³ LLC is supporting a U.S. Government customer to support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber ...
Supporting the management of cyber incidents through the incident response lifecycle. * Creating and maintaining routine reporting of cyber incidents in official systems of record, including case ...
Supporting the management of cyber incidents through the incident response lifecycle. * Creating and maintaining routine reporting of cyber incidents in official systems of record, including case ...
Incident Manager III
Arlington, VA · On-site
$140 - $190/hr
Incident Manager III Description: Solutions³ LLC is supporting a customer by delivering intelligence support to customer through proactively identifying, analyzing, and responding to cyber threats ...
Incident Manager III
Arlington, VA · On-site
$140 - $190/hr
Incident Manager III Description: Solutions³ LLC is supporting a customer by delivering intelligence support to customer through proactively identifying, analyzing, and responding to cyber threats ...
Incident Manager
Arlington, VA · On-site
... management of information, classification, dissemination and information and records system · Must have working familiarity with Open-Source Intelligence sources including the use of scraping tools ...
Incident Manager
Arlington, VA · On-site
... management of information, classification, dissemination and information and records system · Must have working familiarity with Open-Source Intelligence sources including the use of scraping tools ...
Incident Manager II
Arlington, VA · On-site
HS Diploma with 4-6 years of incident management or cyber security experience. * 2+ years of directly relevant experience in cyber incident management or cybersecurity operations * Knowledge of ...
Incident Manager II
Arlington, VA · On-site
HS Diploma with 4-6 years of incident management or cyber security experience. * 2+ years of directly relevant experience in cyber incident management or cybersecurity operations * Knowledge of ...
Night Shift Incident Manager
Bethesda, MD · On-site
$87K - $100K/yr
The Night Shift Incident Manager is responsible for leading, coordinating, and overseeing the response to IT incidents that impact the NIH infrastructure, services, and users. This role acts as the ...
Night Shift Incident Manager
Bethesda, MD · On-site
$87K - $100K/yr
The Night Shift Incident Manager is responsible for leading, coordinating, and overseeing the response to IT incidents that impact the NIH infrastructure, services, and users. This role acts as the ...
Operations and Incident Manager
Washington Navy Yard, DC · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Washington Navy Yard, DC · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Incident Manager II
Arlington, VA · On-site
HS Diploma with 4-6 years of incident management or cyber security experience. * 2+ years of directly relevant experience in cyber incident management or cybersecurity operations * Knowledge of ...
Quick apply
Incident Manager II
Arlington, VA · On-site
HS Diploma with 4-6 years of incident management or cyber security experience. * 2+ years of directly relevant experience in cyber incident management or cybersecurity operations * Knowledge of ...
The Incident Manager operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice and works in close coordination with the enterprise NOC, multi-tier Service Desk, network ...
The Incident Manager operates within a mature ITIL 4-aligned IT Service Management (ITSM) practice and works in close coordination with the enterprise NOC, multi-tier Service Desk, network ...
Night Shift Incident Manager
Bethesda, MD · On-site
The Night Shift Incident Manager is responsible for leading, coordinating, and overseeing the response to IT incidents that impact the NIH infrastructure, services, and users. This role acts as the ...
Night Shift Incident Manager
Bethesda, MD · On-site
The Night Shift Incident Manager is responsible for leading, coordinating, and overseeing the response to IT incidents that impact the NIH infrastructure, services, and users. This role acts as the ...
Operations and Incident Manager
Springfield, VA · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Springfield, VA · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Fort Belvoir, VA · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Fort Belvoir, VA · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Mount Rainier, MD · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Mount Rainier, MD · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Washington, DC · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
Washington, DC · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
College Park, MD · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Operations and Incident Manager
College Park, MD · On-site
$116K - $210K/yr
As the Operations & Incident Manager, you will serve as the operational leader responsible for ensuring the availability, performance, security, and continuous improvement of a complex enterprise ...
New
Incident Manager information
See Reston, VA salary details
$38K - $52.8K
3% of jobs
$52.8K - $67.7K
5% of jobs
$67.7K - $82.5K
5% of jobs
$82.5K - $97.4K
5% of jobs
$97.4K - $112.2K
2% of jobs
$112.2K - $127.1K
3% of jobs
$129.8K is the 25th percentile. Wages below this are outliers.
$127.1K - $141.9K
4% of jobs
$141.9K - $156.8K
0% of jobs
$156.8K - $171.6K
0% of jobs
$171.6K - $186.5K
0% of jobs
The median wage is $190.9K / yr.
$186.5K - $201.3K
72% of jobs
$38K
$170K
$201.3K
How much do incident manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for incident manager in Reston, VA is $169,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,200.00 and $200,800.00 per year, depending on experience, location, and employer.
What is an incident manager?
An incident manager is responsible for the maintenance of a company’s or organization’s information technology systems. More specifically, they handle any and all technical issues that arise in the system. As an incident manager, your responsibilities are to identify and record any problems that occur, and develop software or hardware solutions to prevent them from happening again. You create and implement incident management response procedures, including an incident report system that identifies and flags problems, especially when they involve the security of the company’s network. You likely have additional duties like overseeing technical support teams and logging incident reports. You need excellent computer skills and experience in other IT positions to excel in an incident manager career.
How does an incident manager typically collaborate with technical teams during high-priority incidents?
During high-priority incidents, an Incident Manager acts as the central coordinator, facilitating communication between technical teams such as IT support, network engineers, and application developers. They ensure that everyone is aligned on the incident's status, set clear priorities, and drive swift resolution by assigning tasks and tracking progress. The Incident Manager also communicates updates to stakeholders and, after the incident is resolved, leads post-incident reviews to identify areas for improvement. Effective collaboration and clear communication are essential for minimizing downtime and preventing future issues.
What are the key skills and qualifications needed to thrive as an incident manager, and why are they important?
To thrive as an Incident Manager, you need strong problem-solving abilities, analytical thinking, and a background in IT service management, often supported by certifications like ITIL. Familiarity with incident management tools such as ServiceNow, Jira, or Remedy, as well as knowledge of monitoring and alerting systems, is important. Excellent communication, leadership, and crisis management skills help coordinate teams and keep stakeholders informed during high-pressure incidents. These competencies are crucial to ensure rapid resolution of IT disruptions, minimize business impact, and maintain service reliability.
What is the difference between Incident Manager vs Service Desk Analyst?
| Aspect | Incident Manager | Service Desk Analyst |
|---|---|---|
| Certifications | ITIL, PMP (optional) | ITIL, CompTIA A+ (common) |
| Work Environment | IT operations, incident response teams | Help desk, customer support |
| Employer & Industry | IT service providers, large organizations | IT support centers, corporate IT departments |
| Primary Focus | Managing and resolving incidents, minimizing downtime | Logging, categorizing, and initial troubleshooting of issues |
While both roles are essential in IT service management, Incident Managers oversee the incident resolution process and coordinate teams to restore services quickly. Service Desk Analysts handle frontline support, logging and troubleshooting user issues. The Incident Manager has a broader strategic role, whereas the Service Desk Analyst focuses on initial incident handling.
Is incident management a good career?
Incident management is a valuable career path for those interested in IT operations, cybersecurity, or service management, as it involves coordinating responses to disruptions and ensuring business continuity. It requires strong problem-solving, communication skills, and often certifications like ITIL or CISSP. The role offers opportunities for advancement and specialization in various industries.
More about Incident Manager jobs
What are the most commonly searched types of Incident jobs in Reston, VA?
The most popular types of Incident jobs in Reston, VA are:
What job categories do people searching Incident Manager jobs in Reston, VA look for?
The top searched job categories for Incident Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Incident Manager jobs?
Cities near Reston, VA with the most Incident Manager job openings:
Job description
Job Summary:
ARSIEM Corporation is dedicated to providing trusted support to government clients across the United States. They are seeking an Incident Manager III to manage cyber incidents, coordinate with stakeholders, and maintain accurate reporting throughout the incident response lifecycle.
Responsibilities:
• Supporting the management of cyber incidents through the incident response lifecycle.
• Creating and maintaining routine reporting of cyber incidents in official systems of record, including case management systems and ticketing systems.
• Coordinating with internal and external customers, partners, and stakeholders.
• Ingesting, validating, and evaluating information to determine optimal courses of action, including providing response support to requesting entities.
• Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency.
• Drafting summaries of ongoing operations and being able to provide oral presentations for various levels of leadership.
• Maintaining knowledge objects in the system of record consistently and professionally.
• Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework).
• Knowledgeable of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations.
Qualifications:
Required:
• BS in Incident Management, Operations Management, Cybersecurity, or related degree. HS Diploma with 7-9 incident management or cyber security experience
• 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
• Knowledge of incident response, threat hunting, and handling methodologies
• Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders.
• Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incidents
• Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
• Skill in recognizing threat actor campaigns, tactics, techniques, and procedures
• Familiar with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures, and regulations
• Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code)
• Excellent oral and written communication skills
Preferred:
• Familiarity with different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
• Familiarity with system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code)
• Desired Certifications: GCIH
Company:
ARSIEM Corporation is a proven and trusted partner to its government clients. Founded in 2013, the company is headquartered in Baltimore, USA, with a team of 51-200 employees. The company is currently Growth Stage.
ARSIEM Corporation is dedicated to providing trusted support to government clients across the United States. They are seeking an Incident Manager III to manage cyber incidents, coordinate with stakeholders, and maintain accurate reporting throughout the incident response lifecycle.
Responsibilities:
• Supporting the management of cyber incidents through the incident response lifecycle.
• Creating and maintaining routine reporting of cyber incidents in official systems of record, including case management systems and ticketing systems.
• Coordinating with internal and external customers, partners, and stakeholders.
• Ingesting, validating, and evaluating information to determine optimal courses of action, including providing response support to requesting entities.
• Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency.
• Drafting summaries of ongoing operations and being able to provide oral presentations for various levels of leadership.
• Maintaining knowledge objects in the system of record consistently and professionally.
• Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework).
• Knowledgeable of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations.
Qualifications:
Required:
• BS in Incident Management, Operations Management, Cybersecurity, or related degree. HS Diploma with 7-9 incident management or cyber security experience
• 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
• Knowledge of incident response, threat hunting, and handling methodologies
• Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders.
• Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incidents
• Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
• Skill in recognizing threat actor campaigns, tactics, techniques, and procedures
• Familiar with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures, and regulations
• Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code)
• Excellent oral and written communication skills
Preferred:
• Familiarity with different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
• Familiarity with system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code)
• Desired Certifications: GCIH
Company:
ARSIEM Corporation is a proven and trusted partner to its government clients. Founded in 2013, the company is headquartered in Baltimore, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About ARSIEM
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Baltimore, MD, US
Year founded
2013