In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Incident Manager Location : Burbank, CA Job Type : Permanent Full Time 8+ years of experience ...
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Incident Manager Location : Burbank, CA Job Type : Permanent Full Time 8+ years of experience ...
Incident Manager
$32.89/hr
Monitors network management system and engages telecom providers to drive restoral efforts. * Tracks incident details and keeps information updated in the incident management tool in a timely manner ...
Quick apply
Incident Manager
$32.89/hr
Monitors network management system and engages telecom providers to drive restoral efforts. * Tracks incident details and keeps information updated in the incident management tool in a timely manner ...
Incident Manager
Annapolis, MD · On-site
$32.89/hr
Monitors network management system and engages telecom providers to drive restoral efforts. * Tracks incident details and keeps information updated in the incident management tool in a timely manner ...
Incident Manager
Annapolis, MD · On-site
$32.89/hr
Monitors network management system and engages telecom providers to drive restoral efforts. * Tracks incident details and keeps information updated in the incident management tool in a timely manner ...
As a Telecom Business owner and subject matter expert, you will engage upstream with technical ... It will interact with internal incident management teams to develop automated ways to collect and ...
As a Telecom Business owner and subject matter expert, you will engage upstream with technical ... It will interact with internal incident management teams to develop automated ways to collect and ...
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Management bridge during Major Incidents Ability to determine the Incident priority based on ...
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Management bridge during Major Incidents Ability to determine the Incident priority based on ...
As a Telecom Business owner and subject matter expert, you will engage upstream with technical ... It will interact with internal incident management teams to develop automated ways to collect and ...
As a Telecom Business owner and subject matter expert, you will engage upstream with technical ... It will interact with internal incident management teams to develop automated ways to collect and ...
Telecom Manager
Pleasanton, CA · On-site
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
Telecom Manager
Pleasanton, CA · On-site
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
Operational Excellence & Risk Management Establish standards, KPIs, and processes for telecom programs and service performance. Improve incident escalation and carrier response processes to reduce ...
New
Operational Excellence & Risk Management Establish standards, KPIs, and processes for telecom programs and service performance. Improve incident escalation and carrier response processes to reduce ...
New
Telecom/Network Technician
$22.75 - $29.50/hr
... Help desk/incident management experience Location: Raleigh NC (NCDIT) Duration: 6 Months ... Troubleshooting network, telecom, and connectivity issues affecting 911 operations. Communicating ...
Telecom/Network Technician
$22.75 - $29.50/hr
... Help desk/incident management experience Location: Raleigh NC (NCDIT) Duration: 6 Months ... Troubleshooting network, telecom, and connectivity issues affecting 911 operations. Communicating ...
... incident prevention. This role focuses on applying advanced analytics and machine learning ... Location Basking Ridge, NJ Experience 8-10+ Years (Data Science / Network Analytics / Telecom ...
... incident prevention. This role focuses on applying advanced analytics and machine learning ... Location Basking Ridge, NJ Experience 8-10+ Years (Data Science / Network Analytics / Telecom ...
Telecom Manager
$146K - $190K/yr
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
Telecom Manager
$146K - $190K/yr
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
Telecom Manager
$146K - $190K/yr
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
New
Telecom Manager
$146K - $190K/yr
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
New
Telecom Manager
$146K - $190K/yr
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
Telecom Manager
$146K - $190K/yr
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
New
Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...
New
Network/Telecom Specialist- Tier I Location: 3900 Wake Forest Road, Raleigh NC 27609 (Onsite ... Help desk / incident management * Telecommunications support * Public safety communications support
Network/Telecom Specialist- Tier I Location: 3900 Wake Forest Road, Raleigh NC 27609 (Onsite ... Help desk / incident management * Telecommunications support * Public safety communications support
Network/Telecom Specialist
Raleigh, NC · On-site
Network/Telecom Specialist 6 Months Raleigh NC ***Candidate will be working onsite for the duration ... Help desk / incident management * Telecommunications support * Public safety communications support ...
Network/Telecom Specialist
Raleigh, NC · On-site
Network/Telecom Specialist 6 Months Raleigh NC ***Candidate will be working onsite for the duration ... Help desk / incident management * Telecommunications support * Public safety communications support ...
Technical Support Engineer / Telecom Architect (VoIP Operations) - Jersey City, NJ (Hybrid)
Jersey City, NJ · On-site
... with incident management processes (ITSM/ticketing, escalations, documentation) • Working ... telecom architect or L3 support • Exposure to enterprise monitoring and observability tools • ...
Technical Support Engineer / Telecom Architect (VoIP Operations) - Jersey City, NJ (Hybrid)
Jersey City, NJ · On-site
... with incident management processes (ITSM/ticketing, escalations, documentation) • Working ... telecom architect or L3 support • Exposure to enterprise monitoring and observability tools • ...
Network/telecom Specialist Location: Raleigh, NC ( Onsite) Tier I: Night shift schedule (6pm-2am ... Help desk / incident management * Telecommunications support * Public safety communications support ...
New
Network/telecom Specialist Location: Raleigh, NC ( Onsite) Tier I: Night shift schedule (6pm-2am ... Help desk / incident management * Telecommunications support * Public safety communications support ...
New
Oversee daily operations, incident management, and delivery of new telecom services. * Design, engineer, and implement solutions for contact centers, voice networks, transport networks, and AV ...
Oversee daily operations, incident management, and delivery of new telecom services. * Design, engineer, and implement solutions for contact centers, voice networks, transport networks, and AV ...
Partner Success Center Agent
$15 - $19.75/hr
Experience * 2-5 years of experience in telecom service assurance, NOC support, customer operations, or incident management roles. * Experience supporting mobile, satellite, or hybrid telecom ...
Partner Success Center Agent
$15 - $19.75/hr
Experience * 2-5 years of experience in telecom service assurance, NOC support, customer operations, or incident management roles. * Experience supporting mobile, satellite, or hybrid telecom ...
Incident Management Telecom information
See salary details
$36.5K - $50.8K
3% of jobs
$50.8K - $65K
5% of jobs
$65K - $79.3K
5% of jobs
$79.3K - $93.6K
5% of jobs
$93.6K - $107.9K
2% of jobs
$107.9K - $122.1K
3% of jobs
$124.8K is the 25th percentile. Wages below this are outliers.
$122.1K - $136.4K
4% of jobs
$136.4K - $150.7K
0% of jobs
$150.7K - $165K
0% of jobs
$165K - $179.2K
0% of jobs
The median wage is $183.5K / yr.
$179.2K - $193.5K
72% of jobs
$36.5K
$163.4K
$193.5K
How much do incident management telecom jobs pay per year?
As of Jun 7, 2026, the average yearly pay for incident management telecom in the United States is $163,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $193,000.00 per year, depending on experience, location, and employer.
What is the difference between Incident Management Telecom vs Network Operations Technician?
| Aspect | Incident Management Telecom | Network Operations Technician |
|---|---|---|
| Certifications | ITIL, CompTIA Network+ | CompTIA Network+, Cisco CCNA |
| Work Environment | Telecom service providers, network monitoring centers | Data centers, network operation centers |
| Industry Usage | Telecommunications, IT services | Telecommunications, networking companies |
| Primary Focus | Managing and resolving telecom incidents and outages | Maintaining and troubleshooting network hardware and infrastructure |
Incident Management Telecom focuses on identifying, managing, and resolving telecom service incidents to ensure minimal downtime. In contrast, Network Operations Technicians primarily maintain and troubleshoot network hardware and infrastructure. While both roles require technical certifications and work in similar environments, Incident Management Telecom emphasizes incident resolution processes, whereas Network Operations Technicians focus on hardware and network performance.
Full-time
Posted 8 days ago
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com
Job Description
Job Title : Incident Manager
Location : Burbank, CA
Job Type : Permanent Full Time
Job Description:
8+ years of experience primarily in ITIL Incident and Major incident Management
Worked as a Major Incident management lead for the leading client
Experience in Customer communication and Major incident reporting (MIR)
Hands on experience in designing , creating process documents and deploying Incident Management and Major Incident Management
Additional Information