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Inbox Manager Jobs in New York (NOW HIRING)

Addition Management

Client Service Specialist

Manhattan, NY · On-site

$18.75 - $24.75/hr

Email Inbox Management • Monitor the general Investor Relations email inbox and triage incoming messages. • Draft and send timely, accurate, and professional responses to routine investor ...

Equinix

Executive Assistant

New York, NY · Remote

Inbox management: Continuously review, categorize, and action inbox items on behalf of the COO where appropriate. Propose and implement an inbox management approach including automation rules and ...

Equinix, Inc.

Executive Assistant

New York, NY · On-site

Inbox management: Continuously review, categorize, and action inbox items on behalf of the COO where appropriate. Propose and implement an inbox management approach including automation rules and ...

Soni Resources

Legal Coordinator

New York, NY · On-site

$85K/yr

Support compensation and administrative initiatives, including bonus processes, inbox management, and other departmental projects. Requirements / Qualifications * Minimum of 2 years of relevant ...

Career Renew

Office Manager & EA

Manhattan, NY · On-site

Track action items, deadlines, and follow-ups across workstreams * Assist with inbox management, document preparation, and light research * Coordinate logistics for meetings, guests, and external ...

White & Case

Docketing Coordinator

Manhattan, NY · On-site

$80K - $110K/yr

Develop and maintain internal protocols for inbox management, task assignment, and quality control practices * Identify and recommend process improvements to enhance workflow efficiency and reduce ...

White and Case LLP

Docketing Coordinator

Manhattan, NY · On-site

$80K - $110K/yr

Develop and maintain internal protocols for inbox management, task assignment, and quality control practices * Identify and recommend process improvements to enhance workflow efficiency and reduce ...

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Inbox Manager information

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.
What are popular job titles related to Inbox Manager jobs in New York? For Inbox Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Inbox Manager jobs in New York look for? The top searched job categories for Inbox Manager jobs in New York are:
What cities in New York are hiring for Inbox Manager jobs? Cities in New York with the most Inbox Manager job openings:
Inbox Manager jobs near you
Infographic showing various Inbox Manager job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution.

VIRTUAL EXECUTIVE ASSISTANT / EXECUTIVE ASSISTANT (C-SUITE SUPPORT) - PHILIPPINES (REMOTE) LOCATION

Hirani Group

Hicksville, NY • On-site, Remote

$4 - $9/hr

Full-time

Re-posted 22 days ago

Job description

Job Title
VIRTUAL EXECUTIVE ASSISTANT / EXECUTIVE ASSISTANT (C-SUITE SUPPORT) - PHILIPPINES (REMOTE) LOCATION
Location
Hirani Corporate Office - Hicksville, NY 11801 US (Primary)
Job Type
Full-time
Category
Administration/Operations
Travel
None
Job Description
ROLE SUMMARY
We are seeking a highly effective Virtual Executive Assistant / Executive Assistant to support senior leadership (C-Suite). This role requires deep experience partnering with executives, expert-level calendar and inbox management, strong written communication, impeccable follow-through, and high discretion. You will anticipate needs, protect executive time, and keep priorities moving with minimal direction.
KEY RESPONSIBILITIES
EXECUTIVE SUPPORT:
  • Manage complex, frequently changing calendars (multi-time-zone scheduling, agenda planning, conflict resolution, buffers, travel time, priority-setting)
  • Own inbox management: triage, draft responses, flag urgent items, follow up for missing info, and maintain response SLAs
  • Prepare daily/weekly executive briefs: upcoming meetings, priorities, action items, and risks
  • Track deliverables and commitments across stakeholders; ensure timely follow-through and closure

MEETINGS & COMMUNICATION:
  • Schedule internal/external meetings, send agendas, confirm attendees, and manage reminders
  • Capture notes and action items; distribute recaps and manage follow-ups
  • Draft polished executive communications (emails, messages, meeting updates) in a professional voice
  • Coordinate with internal leaders and external partners with confidence and diplomacy

ADMINISTRATIVE & OPERATIONAL SUPPORT:
  • Create and maintain documents, trackers, and light reporting (Excel/Sheets)
  • Support basic project coordination (timelines, task lists, status updates)
  • Organize and maintain executive files and folders (SharePoint/Google Drive/OneDrive), with clean version control
  • Assist with travel planning (as needed): itineraries, logistics, confirmations
  • Create and maintain SOPs, checklists, and templates for recurring workflows (calendar rules, inbox triage, meeting prep, follow-ups, travel, document organization)
  • Standardize and improve processes to reduce rework, increase speed, and ensure consistent execution

CONFIDENTIALITY & PROFESSIONALISM:
  • Handle sensitive information with strict confidentiality and sound judgment
  • Maintain a high standard of professionalism, accuracy, and discretion in all communications

Job Requirements
REQUIRED QUALIFICATIONS:
  • 3-7+ years experience as an Executive Assistant / Virtual Assistant supporting C-Suite or senior leadership
  • Demonstrated mastery of calendar management (complex scheduling, multiple time zones) and email triage/drafting
  • Strong written and verbal English communication with professional tone
  • Proven ability to manage competing priorities, work independently, and meet deadlines consistently
  • High attention to detail; strong documentation and follow-through habits
  • Tech proficiency: Microsoft 365 (Outlook, Teams, Word, Excel) and/or Google Workspace (Gmail, Calendar, Docs, Sheets); comfort learning new tools quickly

PREFERRED QUALIFICATIONS:
  • Experience supporting US-based executives or global teams
  • Familiarity with tools such as Zoom, Slack, Asana, Trello, Monday.com, Notion, or similar
  • Prior experience creating executive briefs, meeting decks, or light presentation support (PowerPoint/Slides)
  • Background in professional services, consulting, AEC, or fast-paced environments

WORKING SCHEDULE:
  • Primary hours: overlap with US Eastern Time (ET) for scheduling, meetings, and responsiveness
  • Some early/late flexibility may be required depending on executive needs

LOCATION:
  • Remote Position (Philippines)

Salary: $4-$9 per hour

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