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Inbound Jobs in Baltimore, MD (NOW HIRING)

PITT OHIO

FT Dockworker- Inbound- 1 AM Start

Glen Burnie, MD · On-site

$28.89/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full Time Dockworker- Inbound PITT OHIO is a family-owned transportation company with a long-standing commitment to safety, service and respect for our employees. We are currently seeking individuals ...

Dohrn

PT Dockworker- Inbound- 4 AM Start

Glen Burnie, MD · On-site

$28.89/hr

We are currently seeking individuals to join our team as a Part Time Dockworker- Inbound at our Glen Burnie, MD location. PITT OHIO offers career opportunities within a company that values hard work ...

Pitt Ohio

FT Dockworker- Inbound- 1 AM Start

Glen Burnie, MD · On-site

$25.74/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking individuals to join our team as a Full Time Dockworker- Inbound at our Glen Burnie, MD location. PITT OHIO offers career opportunities within a company that values hard work ...

Pitt Ohio

FT Dockworker- Inbound- 1 AM Start

Glen Burnie, MD · On-site

$25.74/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking individuals to join our team as a Full Time Dockworker- Inbound at our Glen Burnie, MD location. PITT OHIO offers career opportunities within a company that values hard work ...

Pitt Ohio

FT Dockworker- Inbound- 1 AM Start

Glen Burnie, MD

$28.89/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking individuals to join our team as a Full Time Dockworker- Inbound at our Glen Burnie, MD location. PITT OHIO offers career opportunities within a company that values hard work ...

Dohrn

FT Dockworker- Inbound- 1 AM Start

Glen Burnie, MD · On-site

$28.89/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking individuals to join our team as a Full Time Dockworker- Inbound at our Glen Burnie, MD location. PITT OHIO offers career opportunities within a company that values hard work ...

Capital Electric

Receiving Manager

Upper Marlboro, MD · On-site

$84K - $127K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Receiving Manager oversees all inbound logistics and receiving operations to ensure the efficient, accurate, and timely flow of goods into the distribution center. This role is responsible for ...

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All JobsInbound JobsInbound Jobs in Baltimore, MD

Inbound information

See Baltimore, MD salary details

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How much do inbound jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound in Baltimore, MD is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.

What are the most commonly searched types of Inbound jobs in Baltimore, MD?

The most popular types of Inbound jobs in Baltimore, MD are:

What are popular job titles related to Inbound jobs in Baltimore, MD?

For Inbound jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Inbound jobs in Baltimore, MD look for?

The top searched job categories for Inbound jobs in Baltimore, MD are:

Inbound jobs near you
Infographic showing various Inbound job openings in Baltimore, MD as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $34,243 per year, or $16.5 per hour.

PT Dockworker- Inbound- 4 AM Start

PITT OHIO

Glen Burnie, MD • On-site

$28.89/hr

Other

Re-posted 29 days ago

Pitt Ohio rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

59th of 362 rated logistics

Job description

Part Time Dockworker- Inbound

PITT OHIO is a family-owned transportation company with a long-standing commitment to safety, service and respect for our employees. We are currently seeking individuals to join our team as a Part Time Dockworker- Inbound at our Glen Burnie, MD location. PITT OHIO offers career opportunities within a company that values hard work, teamwork and integrity.

Schedule

  • Tuesday-Saturday
  • 4 AM Start

What PITT OHIO Offers

  • Competitive pay
  • A respectful, people first work environment
  • Well-maintained equipment & modern facilities
  • Moved to Top Rate of $28.89 after 6 months.

If you're looking to join a company with a strong culture and a commitment to its employees, PITT OHIO is the place for you.

Responsibilities
  • Must have command of the English language with the ability to read, write, and communicate effectively with internal and external customers, perform simple mathematical calculations, handle receipts, read shipping labels and follow loading instructions.
  • Will be responsible to load and unload freight according to DOT requirements on and off of trucks by hand or by use of hand truck or dolly.
  • Sort and secure items in position on trucks according to DOT requirements or on dock to prevent damage.
  • Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc.
  • Common material handling tools will be used: carts, dollies, pallet jacks, and tow motors.
  • Standing, walking, pushing, pulling, twisting, carrying, bending, reaching, and lifting both above and below waist level will be required.
  • Heavy lifting will be required.
  • Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees.
  • Comply with federal, state, and company regulations.
  • Process all paperwork daily associated with the execution of the job.
  • Be available and willing to work; exceptions require management approval.
  • Work in a positive, supportive, and cooperative way at all times.
  • Perform other duties as directed or requested.
Qualifications
  • Must pass a NON -Department of Transportation (DOT) physical examination.
  • Must consent to a pre-employment drug screen. PITT OHIO must receive a negative result.
  • Must have the ability to read and write the English language and also perform simple mathematical calculations
  • Must consent to a ten-year check on work history. Any gap of 30 days or more must be indicated and explained, and you may be asked to provide documentation. Discrepancies may prevent your application from being processed and job offer withdrawn.
  • You will be an at-will employee throughout your employment with PITT OHIO. Nothing in these guidelines, your application or in the employee handbook guarantees employment for any period of time or is intended to be a contract of employment.

PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.

Pay Range Starting from USD $25.74/Hr.

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