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How much do inbound outbound scheduler jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for inbound outbound scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What is an inbound outbound scheduler?

Inbound Outbound Schedulers are professionals responsible for coordinating and scheduling the arrival and departure of shipments, deliveries, or appointments within a business or logistics environment. They manage communication between vendors, carriers, and internal teams to ensure that goods or services are delivered and received on time. Their work helps improve efficiency, reduce delays, and maintain accurate records of all scheduled activities. Inbound Outbound Schedulers typically use specialized software to track shipments, update schedules, and resolve any conflicts or issues that arise.

What are the key skills and qualifications needed to thrive as an inbound outbound scheduler?

To thrive as an Inbound Outbound Scheduler, you need strong organizational skills, attention to detail, and experience in logistics or supply chain management, often supported by a high school diploma or equivalent. Familiarity with scheduling software, transportation management systems (TMS), and Microsoft Office is typically required. Excellent communication, problem-solving, and time management abilities are vital soft skills for coordinating with multiple stakeholders and resolving scheduling conflicts. These skills ensure efficient operations, minimize delays, and support optimal workflow within logistics or warehouse environments.

What are some common challenges faced by an inbound outbound scheduler, and how can they be managed effectively?

As an Inbound Outbound Scheduler, one of the main challenges is coordinating schedules across multiple departments and external partners, which often involves handling last-minute changes or delays. Effective communication and strong organizational skills are crucial for managing conflicting priorities and ensuring timely shipments. Utilizing scheduling software and maintaining clear records can help minimize errors and streamline operations. Building solid relationships with carriers and team members also contributes to smoother problem resolution and workflow.

What is the difference between Inbound Outbound Scheduler vs Warehouse Associate?

AspectInbound Outbound SchedulerWarehouse Associate
CredentialsTypically requires logistics, scheduling, or supply chain certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, coordinating with warehouse and transportation teamsWarehouse floor, physical handling of goods
Employer & IndustryLogistics, transportation, supply chain companiesWarehousing, distribution centers, retail logistics
Search & Comparison IntentUnderstanding scheduling roles in logisticsWarehouse operations and physical job duties

The Inbound Outbound Scheduler focuses on planning and coordinating shipments, requiring scheduling skills and logistics knowledge. In contrast, a Warehouse Associate handles physical tasks within the warehouse. Both roles are essential in supply chain operations but differ in responsibilities and work environment.

What cities are hiring for Inbound Outbound Scheduler jobs?

Cities with the most Inbound Outbound Scheduler job openings:

What states have the most Inbound Outbound Scheduler jobs?

States with the most job openings for Inbound Outbound Scheduler jobs include:

What are popular job titles related to Inbound Outbound Scheduler jobs?

For Inbound Outbound Scheduler jobs, the most frequently searched job titles are:

Infographic showing various Inbound Outbound Scheduler job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, 7% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Bilingual Client Experience Specialist (Inbound & Outbound)

Remote

Medcan
See more jobs at Medcanexternal

$17.50 - $22.50/hr

Other

Posted 9 days ago

Job description

Client Experience Specialist

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job is for a current vacancy.

Medcan Health Management is recruiting for an enthusiastic, well-spoken and client-focused individual to join our Client Experience Team. The Client Experience Specialist role is responsible for delivering an efficient, professional and knowledgeable customer experience for all clients, booking Medcan's Annual Health Assessment, in conjunction with our Membership offerings, while also promoting our 15+ in-house services.

This position is full-time and permanent. Shifts are scheduled based on the business requirements of Medcan and staffing needs, between Monday to Saturday with an 8.5-hour shift during the hours of 7:00am to 6:00pm. This is a fully remote position with occasional requirements to come on site for training and team meetings/events. Schedule may rotate based on business needs and availability.

What You'll Do:

  • Provide exceptional client service, build strong client relationships, and serve as a brand ambassador, demonstrating flexibility and the ability to adapt to changing priorities.
  • Leverage exceptional product knowledge, brand understanding, selling points and featured seasonal services/products
  • Use excellent communication and multitasking skills to respond to customer inquiries in a timely manner, managing multiple inbound/outbound client support channels including phone, email, and cases
  • Responsible for a book of business in which you will follow up with clientele to book appointments. Candidates must demonstrate strong verbal and written communication skills in both English and Mandarin and/or Cantonese when interacting with clients.
  • Will primarily be responsible for inbound support, and outbound when required for business needs.
  • Manage the scheduling and booking of appointments for existing and new clients, while recommending appropriate services to clients based on client health aspirations
  • Increase sales via cross-selling, up-selling, add-on sales and promotional offers
  • Quote and discuss fees and payment policies, and address inquiries regarding invoices, payments, and collections
  • Undertake timely and organized client follow-ups via multiple client channels
  • Coordinate with other department staff to ensure exceptional delivery of service
  • Provide ongoing technical support for our online client portal.
  • Participate in client satisfaction initiatives and proactively communicate customer feedback
  • Assist with training and mentoring of new staff

What You'll Need:

  • Bachelor's degree or post-secondary diploma in business, health or a related discipline
  • Minimum of 1-2 years of experience in a customer service position, contact centre and/or client loyalty
  • The ability to navigate difficult conversations and interactions with professionalism
  • A proven track record of being resourceful and finding solutions even when there is no clear path
  • Persistent attitude, numbers-driven and self-motivated
  • Proficiency in Microsoft Office suite required
  • Proficiency in Salesforce is an asset
  • Verbal and written Mandarin and/ or Cantonese is a requirement of the role.

Position Pay Range

Pay range based on projected On-Target Earnings for year one of employment.

The compensation range provided in this posting reflects a projected estimate for the first year of employment and includes base salary plus anticipated variable commission earnings. Actual commission will vary based on individual performance, team targets, and business conditions. Over time, commission earnings may grow as the employee gains experience, builds client relationships, and achieves performance milestones. This projection is not a guarantee of future earnings and should be viewed as an illustrative example based on current compensation models.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan's values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at recruitment@medcan.com.

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