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Inbound Outbound Sales Representative Jobs in Wisconsin

Alta Resources

Inside Sales Representative

Neenah, WI · On-site

... sales techniques to convey accurate product / usage information to represent the product line ... Handle inbound and outbound calls to facilitate client / customer needs by operating within ...

Alta Resources

Inside Sales Representative

Neenah, WI · On-site

... sales techniques to convey accurate product / usage information to represent the product line ... Handle inbound and outbound calls to facilitate client / customer needs by operating within ...

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Inbound Outbound Sales Representative information

What does an inbound outbound sales representative do?

An Inbound Outbound Sales Representative is responsible for handling both incoming and outgoing sales calls. Inbound sales involve responding to inquiries from potential customers, providing information, and closing sales. Outbound sales focus on proactively reaching out to leads or existing clients to promote products or services, follow up on previous communications, and generate new business opportunities. This role requires excellent communication skills, the ability to build relationships, and strong sales acumen.

What are the key skills and qualifications needed to thrive as an inbound outbound sales representative?

To excel as an Inbound Outbound Sales Representative, you need strong communication skills, persuasive selling techniques, and a high school diploma or equivalent. Familiarity with CRM software, sales tracking tools, and call center systems is typically required. Resilience, active listening, and a customer-focused attitude are vital soft skills that set top performers apart. These abilities are crucial for consistently meeting sales targets, building strong client relationships, and efficiently managing multiple leads in a competitive environment.

How do inbound outbound sales representatives typically balance handling incoming inquiries with pursuing outbound leads throughout the day?

Inbound Outbound Sales Representatives usually split their time between responding to incoming customer inquiries and proactively reaching out to potential clients. This balance requires strong time management skills and the ability to quickly switch between reactive and proactive selling techniques. Most teams use CRM systems to organize daily tasks, track leads, and schedule follow-ups, ensuring no opportunity is missed. Collaboration with marketing and customer support teams is common to ensure consistent messaging and a smooth customer experience.

What is the difference between Inbound Outbound Sales Representative vs Customer Service Representative?

FeatureInbound Outbound Sales RepresentativeCustomer Service Representative
Primary RoleGenerating sales through inbound and outbound callsAssisting customers with inquiries and support
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Work EnvironmentCall centers, sales officesCustomer support centers, retail
CertificationsSales certifications, product knowledgeCustomer service training, communication skills

While both roles involve communication with customers, Inbound Outbound Sales Representatives focus on sales activities, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Sales Representative jobs in Wisconsin?

For Inbound Outbound Sales Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Sales Representative jobs in Wisconsin look for?

The top searched job categories for Inbound Outbound Sales Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Inbound Outbound Sales Representative jobs?

Cities in Wisconsin with the most Inbound Outbound Sales Representative job openings:

Inbound Outbound Sales Representative jobs near you
Infographic showing various Inbound Outbound Sales Representative job openings in Wisconsin as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Sales Development Representative - Home Services (Inbound/Outbound)

Current Electric

Wauwatosa, WI • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Sales Development Representative - Home Services (Inbound/Outbound)

Base Pay: $20.00-$25.00/hour + commission + performance incentives

Turn Conversations Into Booked Business

We're looking for a driven, phone-confident Sales Development Representative to join our high-performance call center team. This is a sales role first - you'll make outbound calls, follow up on estimates, and convert every conversation, inbound or outbound, into a scheduled job. If you're motivated by goals, comfortable handling objections, and know how to ask for the close, this is where you'll thrive.

Ready to Stand Out? Call (866) 887-2218 and follow the prompts to tell us about yourself. This is a quick, automated first step - about 3 minutes - and it's the first stage of our interview process. It's not a scam or a robocall; it's how we hear your phone presence firsthand.


Who We Are

Current Electric is an award-winning home services company built on teamwork, accountability, and delivering a five-star customer experience. Our Sales Development team drives our growth by creating opportunities and supporting our field teams every day.

Why Choose Current Electric

  • Competitive hourly pay ($20.00-$25.00/hr based on experience) plus commission and performance-based incentives
  • Comprehensive health benefits: medical, dental, vision, and company-paid life insurance
  • Health Savings Account
  • Consistent Monday-Friday schedule, 8:30 AM-5:00 PM (no nights, no weekends)
  • 401(k) with company match up to 4%
  • Employee referral bonus program
  • Ongoing training and development in a team-focused, high-performance environment

What You'll Do

Drive Revenue Through Every Call

  • Make outbound calls to schedule service, follow up on estimates, and generate new opportunities
  • Convert inbound and outbound conversations into booked appointments
  • Confidently guide customers to the next step - every call has a goal

Perform in a Metrics-Driven Environment

  • Hit clear, structured targets for call volume and booking performance
  • Manage a high-activity workload while staying organized and accurate
  • Consistently meet or exceed individual and team quotas

Deliver a Five-Star Experience

  • Communicate with clarity, professionalism, and purpose
  • Build trust quickly and handle objections with confidence
  • Represent the brand in every interaction

Be a Strong Teammate

  • Coordinate with dispatch and leadership to keep schedules running smoothly
  • Support team goals in a positive, accountable environment
  • Lead by example through communication and consistent performance

What You Bring

Experience

  • 1-3+ years in outbound sales, telesales, appointment setting, or inside sales - call center or customer service background is a plus, not a requirement
  • Comfortable making high-volume outbound calls and working toward booking/close targets

Skills

  • Strong communication skills and the ability to control and guide a conversation
  • Confidence handling objections and asking directly for the next step
  • Ability to multitask and stay organized in a fast-paced, goal-driven environment
  • Emotional intelligence, professionalism, and accountability

Technical

  • Experience with CRM systems
  • ServiceTitan experience preferred but not required
  • Proficient in Google Workspace (Docs and Sheets)

Education High school diploma or GED required

What Success Looks Like

  • You consistently meet or exceed booking and call performance goals
  • You turn conversations into scheduled work, not just completed calls
  • You take ownership of your numbers and look for ways to improve
  • You bring energy, focus, and a team-first mindset every day

Current Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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